Mike Edmonds Explains PayPal’s Agentic Roadmap & AI Checkout Future - Retailgentic

Topics in this episode

agentic retail ecommerce optimization trends

Episode notes

In this episode of Retailgentic, host Scot sits down with Mike Edmonds, PayPal’s VP of Agentic Commerce & Commercial Growth, to unpack the massive pivot PayPal has made into the Agentic Commerce era, and what it means for retailers, brands, platforms, and developers. Mike goes deep on: PayPal’s Agentic Bet : Why PayPal is going all-in on Agentic Commerce Merchant Anxiety, Explained : The real reason so many merchants are anxious about LLMs Instant Checkout 2.0 : Where PayPal sees Instant Checkout heading next Wallets as Identity : Why wallet identity will matter more than ever 2030 Predictions : Mike’s bold predictions for shopping agents in 2030 Two-Track Future : A world split between autonomous commerce and luxury human-led experiences Protocol Chaos Simplified : How PayPal plans to tame and unify an explosion of competing protocols Merchant of Record Relief : The surprising emotional fear merchants have about disintermediation As AI agents reshape discovery, checkout, and trust, PayPal is building the rails for the future of digital commerce. Key Timestamps: 02:15 - Mike introduces his background.