Retailgentic · 2025-06-26 · 49 min
In this episode of Retailgenic, Scot Wingo welcomes Ananda Chakravarty, VP of Research at IDC’s Retail Insights Group. Ananda shares his decades of retail and technology experience spanning Monster, Staples, Oracle, Diebold Nixdorf, and Forrester to help break down: The real definition of Agentic AI How retailers must prepare their data and sites for AI agents Why product discovery is ripe for AI-driven transformation The massive implications for pricing, loyalty, personalization, and retail media How agent-to-agent commerce may soon reshape buying behavior entirely This is a must-listen for anyone thinking about the future of retail, commerce, and AI.
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