Retail Disrupted · 2026-06-03 · 23 min
E-commerce may have promised convenience, but increasingly consumers are experiencing something very different - missed deliveries, porch piracy, and what many are now calling "parcel anxiety." In fact, 25% of first-attempt home deliveries fail and nearly 2 million parcels are stolen or go missing daily in the US. In this episode, Natalie Berg sits down with Miha Jagodic, Co-founder and CEO of Bloq.it - Europe's fastest-growing provider of smart locker networks technology. They unpack why home delivery is fundamentally broken and what must replace it. You'll learn: → Why home deliveries fail on the first attempt - and the true cost of re-delivery → How out-of-home parcel volume is growing faster than home delivery globally → Why Western Europe is short 600,000 lockers → The density effect: why the more lockers you deploy, the more demand you create → How Vinted Go is using lockers to make low-value fashion purchases economically viable → Why we should look to Poland and the Nordics for inspiration → Locker use cases: click-and-collect, returns, in-store foot traffic, retail media ABOUT THE GUEST Miha Jagodic is the Co-founder and CEO of Bloq.it.
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