Ulta Beauty Uses AI to Bridge Social Discovery and In-Store Experiences

Episode notes

Ulta Beauty is building a commerce ecosystem where AI, social discovery and stores work together to meet fast moving consumer expectations. In a conversation with PYMNTS CEO Karen Webster for the PYMNTS series The SKU, Ulta SVP Josh Friedman explains how the retailer tries to make sure every guest gets what she wants.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

• The State of Payments: Shifts, Friction & The Road Ahead | Episode 500Leaders In Payments · on payments85 / 100
• EP1012: The current trends in B2B payments for 2026IBS Intelligence Global FinTech Interviews · on payments79 / 100
• How Stripe Used Developer-First Marketing to Dominate PaymentsProduct Marketing with Fexingo · on payments

• David’s Bridal CEO Kelly Cook on Betting Big and Knowing When Not To66 / 100
• Rezolve CEO Sees Growing Competition Over Control of AI Shopping66 / 100
• Platforms Reshape Labor Economy Paydays and Job Mobility69 / 100
• Banks Win When They Connect Risk Signals Across the Life Cycle64 / 100
• AI Agents Start Shopping and Payments Firms Adapt66 / 100