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Drive Tech Forward with an Operating-Model First Approach

Pure Signal · 2026-06-10 · 47 min

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Episode notes

The biggest barrier to transformation isn't the technology; it's the humans who have to live with it. On this episode of Pure Signal , hosts Ryan Medellin, Kevin Erickson, and Jake Carter sit down with Cale Maxwell, CEO of Credera Oceania, to talk through what leading change really looks like when change fatigue is already setting in. Cale shares why operating model design should come before technology investment, how to build a measurement framework that keeps transformation funded, and what his ongoing master's in neuroscience has taught him about why change initiatives stall. You'll also hear a candid exchange on how the Oceania market approaches AI adoption differently from the US and UK, and whether that caution is a feature or a liability. For leaders navigating AI adoption, organizational integration, or the pressure to move faster than your people are ready for, this episode offers a grounded, globally-informed perspective. Technology doesn't work until people make it work. The question is whether you're investing accordingly. - Quotes "Technology doesn't work until people make it work. Technology only gets you so far.

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