Now Brands Talk · 2022-09-27 · 10 min
On September 14, we held our first ever in-person conference in Chicago, and in today’s episode, our host Perri Maxwell Chaikof will share insights from the conversations various CX leaders had about the future of the customer experience. Join us as we discuss: Investing in brand experiences The customer experience vs the customer journey The power that customer care teams have in an organization
Season 1 Finale: 3 Themes We Learned from 26 Episodes50 / 100
The Relationship Between Sales and Customer Success
The Crossover Between Brand and Customer Experience
Designing the Customer Experience of the Future
Bridging the Language Gap with Industry Specific Offerings