Matt Talks Hospitality: Real conversations for innovative hoteliers · 2025-10-22 · 26 min
When AMANO Group asked independent turnaround consultant Mirco Weber to review their hotel accounting processes, it didn’t take long to see the problem ran deeper. He found that the entire tech stack needed rebuilding, including the PMS. That shift triggered both a systems and a concept change, as AMANO rolled out Mews and rethought how guests are welcomed, including removing the reception desk at some of their hotels. Matt sits down with Mirco to hear how they pulled it off. Consultant with roots in the manufacturing industry, Mirco recently led a complete tech overhaul and Mews PMS rollout across AMANO Group hotels. His expertise in process optimization and technology integration has been instrumental in preparing AMANO Hotels for their ambitious expansion plans to double their room capacity in 2026-2027.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Mews PMS from Startup to $2.5B valuation. Matthijs Welle | Ep. 006Hospitality x Disruption: HXD212 · on Mews PMS82 / 100
#299: Adding the Human Back into Hospitality | with Noelani ShroyThe Modern Hotelier · on Guest experience64 / 100
The Real Reason Guests Don’t Order a Second RoundThe Bar Business Podcast · on Guest experience
Creating Lasting Brand Impressions with Steve Zimmerman of Beach House LogosThe Vacation Rental Show, Hosted by Lynell Gordon · on Guest experienceLate checkouts, AI agents and the future of guest communication with Cole Rubin of Conduit83 / 100How small properties can outrun chains with tech ft. Elise Roberts of Happiness Hospitality63 / 100Ex-lawyer turned founder on reimagining hotel direct booking engine ft. Frédéric Robles of Namastay77 / 100Hotel gyms: Tick-box afterthought or an untapped opportunity? Ft. Lou Zameryka of Airbnb & Borivoj Vokrinek of Cushman & Wakefield81 / 100BONUS episode: What makes your property special?