Marketing for SMEs · 2026-09-03 · 34 min
Hiring offshore staff can reduce employment costs, but the working arrangement around that person can determine whether the relationship succeeds. In this episode of Marketing for SMEs, Jeremy Yang speaks with Dave Liong from VA For Everyone about the problems businesses commonly encounter when outsourcing and how an office-based model can address some of them. Dave explains how VA For Everyone supports its Indonesian staff through local offices, equipment, supervision and a workplace community. He also discusses why businesses need to match the person’s experience and working style to the role instead of treating every VA as interchangeable. They also discuss: Communication and accountability problems VAs working for multiple clients Staff retention in Indonesia Experience, initiative and giving feedback Ad hoc, part-time and full-time hiring Testing whether someone’s skills match their CV How AI will change the skills required for VA roles This episode is for SME owners considering offshore staff and those who want to understand why a previous outsourcing arrangement may not have worked.
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