
Marketing Espresso · 2026-03-16 · 28 min
Send us Fan Mail In this episode of Marketing Espresso, I’m joined again by the brilliant Bonnie Wicks, and we dive straight into a conversation that’s becoming impossible to avoid: the rise of AI in small business and the growing trend of people trying to replace themselves with it. What started as a helpful tool for reducing admin is now being sold as the next miracle shortcut - with AI companies promising everything from three-month holidays to ten-times profit without lifting a finger. It’s seductive, especially for business owners who are overwhelmed, stretched and tired of constantly having to show up. But Bonnie and I unpack why outsourcing yourself is one of the fastest ways to damage your brand. Together, we explore how AI can absolutely make life easier when used ethically - from analysing sales calls to streamlining onboarding - but also how quickly it can start eroding trust when it becomes a stand-in for your personality, your voice, or your presence. We talk about the dangers of AI-generated videos and AI-written scripts, the ick of automated chat replies pretending to be human, and the disconnect that happens when your audience realises it’s not actually you.
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