From Demo to Production- Building Enterprise AI Agents That Actually Work with Microsoft Copilot Studio with Elliot Margot [MVP] - M365.FM

Topics in this episode

Automation compliance #AgenticAI #AIAgents AIArchitecture

Episode notes

In this episode of the M365 Show, Mirko Peters speaks with Elliot Margot, Microsoft MVP for Microsoft 365 Copilot and Copilot Studio Team Lead at Witivio. Elliot shares a practical perspective on taking AI from an impressive demo to a secure, governed and genuinely useful enterprise solution. The conversation covers Microsoft Copilot Studio, multi-agent systems, enterprise RAG, MCP, Power Automate, governance, cost control and the human side of AI adoption. ㅤ ㅤ FROM CHATBOTS TO ENTERPRISE AI AGENTS The gap between a chatbot demo and a production-ready agent is much larger than it first appears. An enterprise agent needs a clear purpose, reliable data, carefully scoped tools, sensible fallback paths and a way for people to understand what it is doing. Elliot explains that organisations should not wait for a perfect governance model before experimenting - but they also cannot deploy AI blindly. The strongest approach is to learn by building small, useful solutions while steadily improving guardrails, monitoring and operating models. ㅤ ㅤ GOVERNANCE IS A JOURNEY, NOT A BLOCKER Governance, security and compliance are often the reasons enterprises hesitate to start with AI.