
M365.FM · 2026-08-11 · 1h 4m
In this episode of the M365 Show, Mirko Peters speaks with Elliot Margot, Microsoft MVP for Microsoft 365 Copilot and Copilot Studio Team Lead at Witivio. Elliot shares a practical perspective on taking AI from an impressive demo to a secure, governed and genuinely useful enterprise solution. The conversation covers Microsoft Copilot Studio, multi-agent systems, enterprise RAG, MCP, Power Automate, governance, cost control and the human side of AI adoption. ㅤ ㅤ FROM CHATBOTS TO ENTERPRISE AI AGENTS The gap between a chatbot demo and a production-ready agent is much larger than it first appears. An enterprise agent needs a clear purpose, reliable data, carefully scoped tools, sensible fallback paths and a way for people to understand what it is doing. Elliot explains that organisations should not wait for a perfect governance model before experimenting - but they also cannot deploy AI blindly. The strongest approach is to learn by building small, useful solutions while steadily improving guardrails, monitoring and operating models. ㅤ ㅤ GOVERNANCE IS A JOURNEY, NOT A BLOCKER Governance, security and compliance are often the reasons enterprises hesitate to start with AI.
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