
M365.FM · 2026-08-09 · 47 min
Microsoft 365 transformation is often discussed as though success can be engineered by following the right framework closely enough. Define the strategy, prepare the environment, migrate workloads, establish governance, train users, measure adoption, and continue optimizing. On paper, the process appears logical and comprehensive. In practice, organizations can follow almost every recommended step, successfully deploy Microsoft Teams, SharePoint, OneDrive, Microsoft 365 Copilot, and the wider Microsoft cloud platform, and still discover that very little about the way the organization actually works has changed. That is the central problem explored in this episode. Microsoft 365 adoption rarely fails because the technology itself is incapable of supporting the organization. The more persistent failure occurs because deployment is treated as transformation, activity is interpreted as adoption, and a framework is expected to compensate for an operating model that was never redesigned.
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