Insurance Unplugged with Lisa Wardlaw · 2025-07-16 · 43 min
In this episode of Insurance Unplugged, host Lisa Wardlaw and guest Steve Abel discuss the challenges and evolution of Software as a Service (SaaS) in the business landscape. They explore the symptoms of SaaS sprawl, the importance of data management, and the need for business leaders to trust their instincts when making technology decisions. The conversation also highlights the shift from traditional consulting to co-building solutions, emphasizing the value of collaboration between business and technology professionals. Steve shares insights on reclaiming the P&L in technology investments and the future of curated solutions versus custom solutions. Takeaways SaaS is facing significant challenges and may be considered broken. The importance of understanding the right amount of SaaS for business needs. Data management is critical in leveraging SaaS solutions effectively. Business leaders should recognize symptoms of SaaS sprawl and prescription fatigue. Trusting instincts is essential for making informed technology decisions. The shift from consulting to co-building solutions is transforming the industry. Reclaiming the P&L is crucial for assessing technology investments.
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