"I'm In" · 2026-03-05 · 38 min
This Podcast is Sponsored by Leonardo Hotels UK & Ireland Host: Phil Street FIH Guests: Rosie Radwell - Managing Director & Owner, Marsham Court Hotel Valentina Calanche - Neuroinclusion Lead, Fair Shot Raya White - DEIB Lead, Institute of Hospitality Anne Moorcroft - Chairman, The Café Project Lee Whalley - Head of Operations, The Crumbs Project Artwork and Branding: Sonia Cresswell (MIH) Music by: Leon Williams (FIH) Supporting Neurodiversity & Learning Disabilities in Hospitality, Without Compromising Excellence Recorded live in front of 600 students at Passion for Hospitality 2025 at the Novotel London Hammersmith, this special episode explores one powerful question: How do we better include people with learning disabilities and neurodiversity in hospitality while still delivering top-class service? From practical adaptations and job carving to leadership mindset shifts and redefining what “excellent service” really means, this conversation moves beyond theory and into real, lived experience from operators and charities making it happen every day.
#057 - I'm In - Creating World Class Onboarding within Hospitality60 / 100
#056 - I'm In - Demystifying Stigmas around Redundancy
#055 - I'm In - The Systemic Win
#054 - I'm In - Are we Over Reliant on AI?
#053 - I'm In - A Look ahead to 2026