IBS Intelligence Global FinTech Interviews · 2026-08-21 · 12 min
Rob Mason, Director, Regulatory Intelligence, Global Relay Financial services providers have been reassessing their communications compliance strategies, according to a recent report by Global Relay. The report found that 66% of financial services firms now ban communications channels - the highest percentage in the annual survey’s four-year history and a significant jump from 2025 when the figure was 41%. At the same time, AI adoption continues to accelerate with 54% of firms not currently using AI for compliance or surveillance planning to introduce it within the next 12 months. Robin Amlôt of IBS Intelligence speaks to Rob Mason of Global Relay.
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