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WhatsApp

A guide to the best B2B podcast coverage of WhatsApp - the shows and 16 episodes that go deepest, ranked by substance, not downloads.

WhatsApp has emerged as a critical business communication channel beyond consumer messaging, from employee engagement platforms like Zenzap tackling app fatigue, to customer service innovations with TextUs enabling fast multi-channel responses, to fintech applications like Chikwama Pay building financial services directly on the platform. These episodes explore how enterprises are leveraging WhatsApp for internal communications, customer outreach, and emerging use cases in hospitality and financial services where the platform's ubiquity creates new operational possibilities.

Best shows on WhatsApp

Best episodes on WhatsApp

  1. How B2B Marketers Use Dark Social to Track Enterprise Buying Committees

    B2B Marketing with Fexingo · 2026-06-29

    92 / 100

    The term sounds ominous, but it's really just any content share that happens through private channels - email, WhatsApp, Slack, Signal, even SMS.

  2. Stop Using Encrypted Email with William Woodruff

    Security Cryptography Whatever · 2025-08-23

    90 / 100

    There is no accidental sending of a signal chat message or WhatsApp chat message after they migrated their entire client base to end-to-end encryption.

  3. Rising with Dylan Brown

    Rust in Production · 2026-07-02

    87 / 100

    So Rori is a math chatbot, which is delivered to students in schools through WhatsApp.

  4. Episode 120: Progressive Delivery, with Heidi Waterhouse

    Software Defined Interviews · 2026-02-18

    86 / 100

    Um, but now I'm on WhatsApp because that's how my neighbors communicate.

  5. How a Solopreneur Built a Business Using Only Voice Notes

    Solopreneur Sessions with Fexingo · 2026-06-29

    82 / 100

    There are also dedicated tools like Voxer or even WhatsApp.

  6. Building Smart Businesses on WhatsApp - Peter Adolphs - AskMandla

    No Free Lunch With Greg Stewart · 2026-06-03

    79 / 100

    But essentially you've developed a platform on WhatsApp.

  7. AI is more predictable than people

    Building Great Experiences · 2026-02-09

    70 / 100

    And so you see the proliferation of like you know, the WhatsApps.

  8. The Hospitality Front Door: Gregers Knudsen on Comms, Culture and Killing App Fatigue

    Tech on Toast, The Hospitality Tech Podcast · 2026-06-30

    67 / 100

    So like WhatsApp, Signal, Facebook, they have thousands of developers only doing that.

  9. My Interview With Gary Capps - Founder of myCRMSIM

    The Lead King Podcast · 2025-07-17

    63 / 100

    So we, we are uh, the only company that offers SMS, WhatsApp and iMessage all in one platform.

  10. US puts $10m bounty on Russian hackers, new phish hunts hotels, Supreme Court reins in geofencing

    Cybersecurity Today · 2026-07-01

    61 / 100

    UNC-5792 has run widespread phishing campaigns against the signal and WhatsApp accounts of U.S.

  11. Customer-Centric Outreach: Andrew Davis with TextUs on Fast Response and Multi-Channel Touchpoints

    The Entrepreneur's Logbook: Lessons from Growing Businesses · 2026-06-19

    60 / 100

    But um, SMS is a really strong tool and for the marketers out there with RCS and WhatsApp and all these other channels, it's becoming widely adopted uh, as a channel for getting their message out.

  12. Workology Podcast 449: Effective Employee Communication With Zenzap

    Workology Podcast · 2026-06-25

    54 / 100

    Uh, you have said that companies are still relying on personal messaging apps for workforce communication, things like WhatsApp, um, and others.

  13. How Chikwama Pay Is Building a Borderless Bank on WhatsApp

    The Issuer Academy: Innovate. Scale. Impact · 2026-03-10

    45 / 100

    First, WhatsApp based borderless, a neobank designed for everyday people and businesses that need fast, affordable and secure ways to transact.

  14. The Customer Experience World Games 2026 with Mike McClelland

    Business Transformation Pitch with The CX Goalkeeper · 2026-06-16

    42 / 100

    You know, I was really, really fortunate with, with my very first captain my first year, Chris, you know, he really guided the team quite well in WhatsApp and got us really communicating globally as a unit via that vehicle.

  15. Scalability & Innovation: Future-Proofing Your Shopify-Centric Stack

    X:30 - Expert Half-Hour · 2025-08-28

    42 / 100

    So I think for us, like the conversational part is there, it's making sure that we can actually support customers through WhatsApp, through live chat, and make sure that we're there in case they like to talk to us, they like to speed things along rather than having to wait, et cetera.

  16. SPE President's Podcast with Jennifer Miskimins - "Energizing Tomorrow", July 2026

    The SPE Podcast · 2026-07-01

    38 / 100

    LinkedIn remains the most common platform, but many groups are also using Instagram, WhatsApp, X, and other such channels.