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WhatsApp

A guide to the best B2B podcast coverage of WhatsApp - the shows and 19 episodes that go deepest, ranked by substance, not downloads.

WhatsApp has emerged as a critical business communication channel beyond consumer messaging, from employee engagement platforms like Zenzap tackling app fatigue, to customer service innovations with TextUs enabling fast multi-channel responses, to fintech applications like Chikwama Pay building financial services directly on the platform. These episodes explore how enterprises are leveraging WhatsApp for internal communications, customer outreach, and emerging use cases in hospitality and financial services where the platform's ubiquity creates new operational possibilities.

Best shows on WhatsApp

Best episodes on WhatsApp

  1. How B2B Marketers Use Dark Social to Track Enterprise Buying Committees

    B2B Marketing with Fexingo · 2026-06-29

    92 / 100

    …The term sounds ominous, but it's really just any content share that happens through private channels - email, WhatsApp, Slack, Signal, even SMS.…

  2. Stop Using Encrypted Email with William Woodruff

    Security Cryptography Whatever · 2025-08-23

    90 / 100

    …There is no accidental sending of a signal chat message or WhatsApp chat message after they migrated their entire client base to end-to-end encryption.…

  3. Rising with Dylan Brown

    Rust in Production · 2026-07-02

    87 / 100

    …So Rori is a math chatbot, which is delivered to students in schools through WhatsApp.…

  4. Episode 120: Progressive Delivery, with Heidi Waterhouse

    Software Defined Interviews · 2026-02-18

    86 / 100

    …Um, but now I'm on WhatsApp because that's how my neighbors communicate.…

  5. Inside Felix's Stablecoin Remittance Playbook w/ Manuel Godoy

    Money Code · 2026-08-27

    85 / 100

    …Folks who come out of the store with a receipt, they would snap a picture of the receipt and send it over to WhatsApp.…

  6. How a Solopreneur Built a Business Using Only Voice Notes

    Solopreneur Sessions with Fexingo · 2026-06-29

    82 / 100

    …There are also dedicated tools like Voxer or even WhatsApp.…

  7. Building Smart Businesses on WhatsApp - Peter Adolphs - AskMandla

    No Free Lunch With Greg Stewart · 2026-06-03

    79 / 100

    …But essentially you've developed a platform on WhatsApp.…

  8. AI is more predictable than people

    Building Great Experiences · 2026-02-09

    70 / 100

    …And so you see the proliferation of like you know, the WhatsApps.…

  9. The Hospitality Front Door: Gregers Knudsen on Comms, Culture and Killing App Fatigue

    Tech on Toast, The Hospitality Tech Podcast · 2026-06-30

    67 / 100

    …So like WhatsApp, Signal, Facebook, they have thousands of developers only doing that.…

  10. My Interview With Gary Capps - Founder of myCRMSIM

    The Lead King Podcast · 2025-07-17

    63 / 100

    …So we, we are uh, the only company that offers SMS, WhatsApp and iMessage all in one platform.…

  11. US puts $10m bounty on Russian hackers, new phish hunts hotels, Supreme Court reins in geofencing

    Cybersecurity Today · 2026-07-01

    61 / 100

    …UNC-5792 has run widespread phishing campaigns against the signal and WhatsApp accounts of U.S.…

  12. Customer-Centric Outreach: Andrew Davis with TextUs on Fast Response and Multi-Channel Touchpoints

    The Entrepreneur's Logbook: Lessons from Growing Businesses · 2026-06-19

    60 / 100

    …But um, SMS is a really strong tool and for the marketers out there with RCS and WhatsApp and all these other channels, it's becoming widely adopted uh, as a channel for getting their message out.…

  13. Workology Podcast 449: Effective Employee Communication With Zenzap

    Workology Podcast · 2026-06-25

    54 / 100

    …Uh, you have said that companies are still relying on personal messaging apps for workforce communication, things like WhatsApp, um, and others.…

  14. How Chikwama Pay Is Building a Borderless Bank on WhatsApp

    The Issuer Academy: Innovate. Scale. Impact · 2026-03-10

    45 / 100

    …First, WhatsApp based borderless, a neobank designed for everyday people and businesses that need fast, affordable and secure ways to transact.…

  15. The Customer Experience World Games 2026 with Mike McClelland

    Business Transformation Pitch with The CX Goalkeeper · 2026-06-16

    42 / 100

    …You know, I was really, really fortunate with, with my very first captain my first year, Chris, you know, he really guided the team quite well in WhatsApp and got us really communicating globally as a unit via that vehicle.…

  16. Scalability & Innovation: Future-Proofing Your Shopify-Centric Stack

    X:30 - Expert Half-Hour · 2025-08-28

    42 / 100

    …So I think for us, like the conversational part is there, it's making sure that we can actually support customers through WhatsApp, through live chat, and make sure that we're there in case they like to talk to us, they like to speed things along rather than having to wait, et cetera.…

  17. SPE President's Podcast with Jennifer Miskimins - "Energizing Tomorrow", July 2026

    The SPE Podcast · 2026-07-01

    38 / 100

    …LinkedIn remains the most common platform, but many groups are also using Instagram, WhatsApp, X, and other such channels.…

  18. From Threads to WhatsApp: How sports organisations are making the most of Meta’s platforms.

    Sports Loft Podcast · 2025-04-01

    …And these days it's something like 60% threads, 35% Instagram and then the last 5% sort of Facebook and WhatsApp and other exciting things that I know have sort of come down the track for Meta.…

  19. EP1032: Channel bans at a four-year high

    IBS Intelligence Global FinTech Interviews · 2026-08-21