The B2B Podcast Index
Index
All categories
MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
MethodologySubmit
Best of:MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
An independent project byFame
SearchBest episodesGuestsInsightsMethodologySubmit a podcast
Index/Customer Success/Humans of CX
Humans of CX artwork

Creating Meaningful Experiences in Sales with Ronnell Richards

Humans of CX · 2023-03-29 · 36 min

0:00--:--

Topics in this episode

Customer experienceCustomer experience managementcustomer communications platformcustomer supportcontact center

Episode notes

Ronnell, author of Shut The Hell Up And Sell, joins Todd to discuss the importance of creating meaningful experiences for partners in sales. Ronnell has been in the sales industry for 21 years, and now endeavors to help companies amplify their brands through his business and bourbon platform. In this episode, Ronnell discusses the importance of customer experience in sales (particularly for startups and growing companies), as well as some key pointers for building a customer-centric culture from the ground up. They also discuss Ronnell's free course, Advanced Sales Tactics, which is targeted at sellers looking to take their sales production to the next level. They also give the audience some useful tips regarding the use of organic marketing as a tool to improve the customer experience. Ronnell's upcoming book, Shut The Hell Up And Sell, is available now! Find all of this and more in this episode of Humans of CX.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

  • You Can Increase Profits & Enjoy Your Work More, with Andy ClarkBuilding your LeaderBrand · on Customer experience83 / 100
  • Managed Services: The Engine Powering B2B LoyaltyBeyond the Transaction · on Customer experience76 / 100
  • Ep.19- From Sales Engineer to VP: How to Builds Teams People Actually Want to Come Back To w/ Tamir VerthimPre-Sales Unplugged: Leadership Playbook · on Customer experience75 / 100
  • Customer Success Playbook Podcast S3 E70 - Adrian Swinscoe - Data and Customer StorytellingThe Customer Success Playbook · on Customer experience74 / 100
  • From Spreadsheets to Smart Screens: How Sainsbury's and Argos are Redefining Retail MediaRetail Media Moguls · on Customer experience73 / 100
  • Bedfellows: How Boll & Branch Keeps Humans and AI in the Same SheetsFuture Commerce · on Customer experience72 / 100

More from Humans of CX

All episodes →
  • Trends and Challenges in E-commerce Customer Experience with Sandeep Sachdeva59 / 100
  • Beyond Last-Mile Delivery: The Future of CX in E-commerce with Shilpa Gupta59 / 100
  • Improving Customer Interactions through Conversational Continuity with Mithila Mahajan60 / 100
  • Achieving CX Excellence: An Ongoing Journey with Ankur Agrawal82 / 100
  • The Wakefit Way of Growth with Rachit Saran
Explore the best B2B Customer Success podcasts →
All Humans of CX episodes →