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customer support

A guide to the best B2B podcast coverage of customer support - the shows and 24 episodes that go deepest, ranked by substance, not downloads.

Best shows on customer support

Best episodes on customer support

  1. Improving Customer Interactions through Conversational Continuity with Mithila Mahajan

    Humans of CX · 2024-05-03

    60 / 100

  2. Trends and Challenges in E-commerce Customer Experience with Sandeep Sachdeva

    Humans of CX · 2024-07-15

    59 / 100

    …can we deliver the product even faster? How can we ensure a better quality product reaching to that customer every time, every successful attempt? And if he's facing any issue and he calls up the customer support, it should be a first response solution to him.…

  3. The Wakefit Way of Growth with Rachit Saran

    Humans of CX · 2024-02-22

  4. From Gen Alpha to Gen Z: How to Tailor Your CX to Different Generations with Tanish Mathur

    Humans of CX · 2024-01-30

  5. Balancing Technology and Empathy with Arvind Singh

    Humans of CX · 2023-12-13

  6. CX Strategies that Transform Businesses with Suraj Shetty

    Humans of CX · 2023-11-29

  7. Empathy for the Frontline with Matt Dale

    Humans of CX · 2023-08-24

  8. Have You Made a Customer for Life? With April Obersteller

    Humans of CX · 2023-07-17

  9. Customers Want to Talk to You, Not a Chatbot with Adrian Swinscoe

    Humans of CX · 2023-06-23

  10. The Rise in Customer Expectations with Mike Aoki

    Humans of CX · 2023-05-29

  11. Bridging the Gap Between Customers and Employees with Katie Stabler

    Humans of CX · 2023-05-02

  12. The Power of Prioritizing Customer Success with Alex Farmer

    Humans of CX · 2023-04-17

  13. Creating Meaningful Experiences in Sales with Ronnell Richards

    Humans of CX · 2023-03-29

  14. Conceptualizing CX to Maximize Customer Loyalty with Dan Gingiss

    Humans of CX · 2023-03-13

  15. Unlocking the Power of Customer Experience with Joey Coleman

    Humans of CX · 2023-02-27

  16. The Transformative Power of Customer Feedback with Jenny Dempsey

    Humans of CX · 2022-12-27

  17. Storytelling for CX with Ravi Rajani

    Humans of CX · 2022-11-29

  18. How to Create a Frictionless Customer Experience with Shep Hyken

    Humans of CX · 2022-11-15

  19. Outsource Your Call Center Operations to Grow Your Business with Neal Topf

    Humans of CX · 2022-11-08

  20. Customer Understanding: The Cornerstone of a Customer-Centric Organization with Annette Franz

    Humans of CX · 2022-11-01

  21. How to Create a Positive Customer Experience with Nate Brown

    Humans of CX · 2022-10-20

  22. Actionable tips - The Secret Weapon for E-commerce Success with Jason Friedman

    The eCom Ops Podcast · 2024-12-03

  23. Declan Ivory, VP of CS at Intercom - AI and the new age of customer support

    The Customer Success Channel · 2023-06-26

  24. Exceptional Customer Service, Simplified with Nicole Baqai of Gorgias

    The Needle Movement Podcast · 2020-10-21