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Index/Leadership/Hotelier Huddle
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You're a Rock Star (Someone Had to Tell You)

Hotelier Huddle · 2026-02-19 · 33 min

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Episode notes

⭐"Hoteliers have boardroom-grade skills but are too busy changing rates and putting out fires to notice. Janet McBain 's message to every professional at every level: stop underrating yourself. Whether you're a night auditor or a regional GM, you've been brilliant this whole time! Host: Shannon Knapp Producer: Heidi Egger Need help developing your hotel team’s revenue management and commercial skills? Visit CHAPTERS 00:00 Introduction to Janet McBain and Her Journey 05:02 Transition from Hospitality to Facilities Management 09:58 The Importance of Professionalism in Building Management 15:01 Translating Hotel Management Skills to Broader Careers 20:02 The Value of Education and External Validation 24:53 Navigating Relationships in Facilities Management 30:09 Final Thoughts and Toast to Hoteliers

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