Decoding AQ with Ross Thornley Feat. Kyle M.K. - Talent Strategy Advisor

Episode notes

Kyle M.K. is a best-selling author, executive strategy advisor, and keynote speaker helping organizations become more emotionally intelligent and people-centered. Based in Austin, Texas, Kyle currently serves as Talent Strategy Advisor at Indeed, where he guides employers through the complexities of the future of work. He is the author of The Economics of Emotion: How to Build a Business Everyone Will Love, a book that explores how emotional intelligence can become a core business advantage. His career spans more than a decade of work across startups and enterprises, including Apple and multiple entrepreneurial ventures such as The Heart Company and Human Planet. Kyle’s strategic approach focuses on brand loyalty, leadership development, and transforming customer and employee experiences. His work has been recognized by organizations like the Disney Institute, which invited him to speak about customer experience, leadership, and emotional engagement. Known for blending heart and strategy, Kyle empowers leaders to design businesses that thrive by putting people at the centre.