Customer Centric Retailing Podcast · 2025-10-08 · 45 min
In this episode, Sid Arigapudi , VP of Technology at 5.11 Tactical, discusses the transformative role of Artificial Intelligence in retail. He is an advocate for a business-first, test-and-learn approach, showing how AI can empower leaders to experiment, make faster decisions and drive innovation without requiring deep technical expertise. The conversation highlights practical applications, from internal knowledge bots to dynamic order orchestration and demonstrates how AI can enhance existing systems rather than replace them. The episode further covers important aspects like safeguarding data, managing costs, and using AI to enhance operational performance. Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast Page LinkedIn
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