Customer Centric Retailing Podcast · 2025-01-20 · 32 min
In this episode, Alex Tallman, Director of Retail Experience at Fleet Feet, offers insights into the company’s approach to customer experience and technological innovation. Alex reflects on his career and the importance of understanding the needs of both in-store associates and franchisees to drive success. Additionally, he discusses how Fleet Feet integrates advanced technology, such as FitID 3D foot scanning, and utilizes stores as eCommerce fulfillment hubs to seamlessly connect in-store and online shopping experiences. Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast Page LinkedIn
Building Customer-Centric Experiences Across B2B & D2C with Joseph Sharplin54 / 100
Custom Orthotics & Performance Footwear Brand's Approach to Customer Experience
The AI Playbook for Retail Leaders with Sid Arigapudi
Evolving a 70-Year-Old Brand Without Losing Its Essence with Geraldo Jose
How Nanso Group Shapes Personalized Retail Experiences Using Data with Jenni Homer