
Building Tomorrow's Insurer · 2026-05-28 · 37 min
Everyone in financial services is being told to move faster on AI. Boards want innovation. Teams want automation. Regulators want stronger governance. The problem is that most organisations are trying to balance all three at the same time. In this episode of Building Tomorrow’s Insurer , Nigel Fellowes-Freeman sits down with Davy Ek, a senior leader with more than 20 years’ experience across operational transformation, governance and regulatory reform in financial services. Together, they unpack one of the biggest tensions emerging in the Agentic AI era: How do organisations embrace increasingly autonomous systems without creating risks they can’t fully explain, govern or control? The conversation explores: why so many organisations remain stuck between AI experimentation and operational readiness how boards are thinking about oversight and accountability whether governance frameworks can realistically keep pace with AI capability growth the risks leaders may still be underestimating and why operational resilience, trust and decision-making discipline matter more than ever. This episode is not about AI hype.