Building Tomorrow's Insurer · 2026-02-09 · 46 min
Are you still trying to figure out if agentic AI is hype or reality? Alex Taylor, Global Head of Emerging Technology at QBE Ventures, cuts through the noise in this no-nonsense conversation about what's actually working in insurance AI - and what's failing spectacularly. Discover why agentic AI isn't just "fancy RPA," how insurers are running shadow mode tests to prove AI can outperform human underwriters, and why the real barrier isn't technology, it's data strategy. Alex shares jaw-dropping examples from software development (27-hour autonomous coding sprints!) and explains how insurers are moving from chatbot failures to genuine operational transformation. Key insights: the difference between vibe coding and provable AI, why observability matters more than accuracy, Microsoft-Allstate's governance playbook, and the one thing every insurance CIO must do in the next 30 days. If you're responsible for AI strategy, digital transformation, or innovation in insurance, this episode delivers the practical framework you've been missing. No vendor pitches. Just real talk about implementation, regulation, partnerships, and what separates AI winners from the FOMO-driven crowd.
Ep. 49 | How Agentic AI Will Rebuild Insurance Operations with Kyle Nakatsuji, Founder of ClearCover78 / 100
Ep. 48 | Agentic AI, Governance & the New Risk Frontier in Financial Services with Davy Ek
Ep 47 | Stuck in Pilot Purgatory: James Benham on AI That Actually Ships
Ep 46 | Building Tomorrow's Insurer | How Fintech Platforms Embed Financial Services into Workflows with Michael Nuciforo (Thriday, Tyro)
Ep. 45 | Building Tomorrow's Insurer | Cyber Resilience Decoded: What Boards Get Wrong About Insurance & Risk