The B2B Podcast Index
Index
All categories
MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
MethodologySubmit
Best of:MarketingSalesSaaSFinanceHROpsLeadershipCustomer SuccessAI & DataProductStartups & FoundersRevOpsEngineering & DevTools
An independent project byFame
SearchBest episodesGuestsInsightsMethodologySubmit a podcast
Index/Builders Wanted
Builders Wanted artwork

Building with AI: How Twilio & AWS Are Shaping the Future of Development with Deepak Singh & Inbal Shani

Builders Wanted · 2025-07-09 · 48 min

0:00--:--

Topics in this episode

Customer experiencecustomer engagementdataDevelopmentdeveloper-tools

Episode notes

In this episode of Builders Wanted, we are joined by Deepak Singh, Vice President of Developer Agents and Experiences at AWS, and Inbal Shani, Chief Product Officer and Head of R&D at Twilio. They discuss what it means to build with AI, the evolution of developer tools, and how they are assisting customers in leveraging AI for customer engagement and innovation. The conversation covers the importance of curiosity, adaptability, and trust in this new era of AI-powered development. - Key Takeaways: Developers need to be curious and adaptable to thrive in the rapidly evolving AI landscape. Successful AI implementation relies on building trust, simplifying processes, and focusing on customer outcomes. Enabling experimentation while managing risk helps organizations fully leverage the potential of AI. - “It is very easy for a dev team or a product team to say, ah, this is the best way of doing something and we are going to follow this through wherever we want to. Instead of working with customers to understand, do you even care? I think with AI it's very important to take constraints away.

Related episodes across the Index

Other episodes covering the same guests and topics, from across The B2B Podcast Index.

  • You Can Increase Profits & Enjoy Your Work More, with Andy ClarkBuilding your LeaderBrand · on Customer experience83 / 100
  • Episode 270: How Experimentation Becomes CultureProduct Thinking · on developer-tools82 / 100
  • Managed Services: The Engine Powering B2B LoyaltyBeyond the Transaction · on Customer experience76 / 100
  • Ep.19- From Sales Engineer to VP: How to Builds Teams People Actually Want to Come Back To w/ Tamir VerthimPre-Sales Unplugged: Leadership Playbook · on Customer experience75 / 100
  • From Spreadsheets to Smart Screens: How Sainsbury's and Argos are Redefining Retail MediaRetail Media Moguls · on Customer experience73 / 100
  • Pivot to CS & Technology: Amber Monroe's Healthcare JourneyCustomer Success: Pivot Your Career · on Customer experience67 / 100

More from Builders Wanted

All episodes →
  • Designing at the Edge: How Adobe Builds for Creativity, Scale, and Trust with Ann Rich
  • Scaling Commerce: How Commerce’s CMO Builds Growth in a Connected World with Michelle Suzuki
  • What’s Next in 2026: Rikki Singh on the Future of Customer Engagement
  • Building Intelligence: How Teradata’s CPO Is Shaping the Future of Data and AI with Sumeet Arora
  • Trust by Design: Rewriting Authentication in the Age of GenAI Fraud with Filip Verley, Chief Innovation Officer at Liminal
All Builders Wanted episodes →