AXIOM Insights Learning and Development Podcast · 2026-03-16 · 29 min
In many organizations, conversations about workplace culture and employee engagement are often framed as “soft” issues. But what if investing in people is actually one of the most direct paths to stronger business performance? In this episode of the AXIOM Insights Learning & Development Podcast, Scott Rutherford speaks with Dr. Angela Jackson, lecturer at Harvard University and research director at the Future Forward Institute, about the ideas behind her book The Win-Win Workplace. Drawing on more than a decade of research and analysis of over 1,200 organizations, Dr. Jackson explores how companies that intentionally listen to employees, invest in human skills, and build high-trust teams often outperform their peers. The conversation examines the concept of “worker voice” and why it has become a critical leadership capability in today’s workplace. Dr. Jackson explains how organizations that actively listen to employees - and act on what they hear - create stronger engagement, higher productivity, and measurable business results.