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Index/Finance/Asking Good Questions with Edward Roske
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Dr. AI Says That for Puerto Rico, AI Is Life and Death | Nesty Delgado

Asking Good Questions with Edward Roske · 2026-07-22 · 47 min

0:00--:--

Key moments - from our scoring

Substance score

50 / 100

Five dimensions, 20 points each

Insight Density10 / 20
Originality9 / 20
Guest Caliber13 / 20
Specificity & Evidence10 / 20
Conversational Craft8 / 20

During Hurricane Maria in 2017, Nesty Delgado commanded relief operations with incomplete data and no way to locate people in need - a life-or-death situation that exposed the critical gap between available information and the ability to process it. Today, through Team 1144, the PMTL Institute, and Oblatech, Delgado has become Puerto Rico's "Dr. AI," translating complex AI concepts for everyday people and leading organizational transformation. His work centers on three pillars: establishing values and principles as a foundation (to prevent misuse of AI), developing emotional intelligence and critical thinking skills (which he argues are more important in an AI world, not less), and implementing AI tools responsibly. Through programs like KITE (Certified Artificial Intelligence Transformational Executive), he's working with 20+ Puerto Rican organizations including credit unions, ACS insurance, WAPA Television, and engineering firms. Delgado emphasizes that successful AI adoption requires difficult conversations, change champions, policy frameworks, and baby-step implementations - not large-scale rollouts. His approach echoes frameworks from Crucial Conversations and Good to Great, applying human leadership principles to technological transformation.

Key takeaways

  • →During Hurricane Maria, the bottleneck wasn't courage or willpower but lack of situational awareness - AI tools like Google's earthquake and flood mapping, combined with satellite imaging, could have prevented deaths by identifying priorities and blocked routes.
  • →Values and principles must form the foundation of AI adoption; emotional intelligence and critical thinking skills are not optional but essential differentiators in an AI world.
  • →Organizations should implement AI through four quick wins and step-by-step change management with designated change champions, not large-scale deployment projects.
  • →Emotional intelligence can be taught like a sport - through practice, self-reflection on difficult conversations, and deliberate cultivation of empathy and leadership behaviors.
  • →Puerto Rico's unique political, cultural, and geographic context requires tailored AI solutions that account for local realities, not generic approaches that work elsewhere.

Guests

Nesty Delgado

Topics in this episode

AI Academyemotional intelligence trainingCrucial Conversations frameworkTeam 1144PMTL InstituteOblatechGoogle earthquake alertsGoogle flood mappingSatellite imaging for disaster responseHuman Drive Academy

Questions this episode answers

How would AI have improved Puerto Rico's response to Hurricane Maria?

AI tools like Google's real-time earthquake, fire, and flood mapping combined with satellite imagery to identify priority zones would have provided critical situational awareness, helping responders know where people were, which streets were blocked, and where to distribute resources, potentially preventing deaths.

What are the three pillars of Nesty Delgado's approach to AI readiness?

Values and principles (to prevent misuse), emotional intelligence and critical thinking skills (communication, empathy, leadership), and AI tools - implemented in that order so organizations have a foundation before deploying technology.

What is the KITE program and how does it help companies?

KITE (Certified Artificial Intelligence Transformational Executive) is a four-month cohort program where Delgado's team works with executive teams to build awareness, establish ethical AI frameworks, diagnose organizational readiness across digital infrastructure and culture, implement responsible AI policies, and execute quick-win projects with change management support.

Why does Delgado emphasize emotional intelligence over pure technical skills in an AI era?

As AI handles increasingly complex technical problems, human differentiation comes from emotional intelligence - the ability to have difficult conversations, show empathy, think strategically, and lead - which are transformational skills that AI cannot replicate.

What companies in Puerto Rico are currently adopting AI through Delgado's programs?

Thirteen credit unions, multiple NGOs, three engineering and architectural firms, a clinical laboratory, ACS (the major insurance company), WAPA Television, and other organizations across healthcare, finance, and media sectors.

What our scoring noted

Our reviewer’s read on each dimension, with quotes from the episode.

Insight Density

10 / 20

A handful of genuine, substantive ideas are present - the bottleneck-was-data-not-courage framing for disaster response, the counterintuitive tools-last pedagogy, and the ecosystem argument about warning competitors - but these are diluted by lengthy promotional segments for the Caribbean AI Summit, mutual admiration, and repetitive urgency messaging that adds little new information.

There is no sense if you are a top company, a top technological company or uh, uh, a uh, future ready company if your clients and um, allies are not.
the bottleneck were not willpower or courage. We have uh, an outstanding team of soldiers and airmen that were doing a great job on the field but, but we did not know where the, the real problem were.

Originality

9 / 20

The tools-last teaching sequence from a tools vendor is a genuinely counterintuitive structural choice, and framing AI adoption as literally life-or-death for a disaster-prone island is a fresh angle; however, the bulk of the content recycles standard change-management and digital-transformation discourse, and the WEF/HBR statistics are widely circulated talking points.

Number one, values and principle. Edward Values and principles. It's going to be really easy for us to do the wrong thing with AI and the only thing that is going to stop us is our values and principles.
Harvard business review on 2023, uh, and a study that's said that uh, 40% of companies around the world could disappear if they don't adapt to this digital transformation.

Guest Caliber

13 / 20

Delgado is a credible, multi-role practitioner: an actual National Guard task-force commander during a real disaster, a civil engineer by training, and an active AI-transformation consultant with named enterprise clients and an Nvidia Connect membership - this is a genuine operator, not a circuit thought-leader, though his scale remains regional rather than global.

Edward, we were making life and death decisions back there without with incomplete data.
Ablatech were accepted in the Nvidia Connect program. We are part of the Nvidia Connect program, um, that is for startups and small business. So we are one of the Puerto Rican companies that are inside the NVidiaConnect program right now.

Specificity & Evidence

10 / 20

The episode supplies named clients (WAPA TV, ACS, 13 credit unions, a 16-to-20-branch clinical laboratory), a cited WEF 2025 Future of Jobs Report with specific figures (65%, five years), and concrete program parameters (4-month engagement, 20 current cohort organisations); however, no outcome metrics, ROI figures, or detailed before/after case studies are provided, keeping it at a moderate level.

the World Economic Forum on 2025 in their future of jobs report said hey, it's not going to be the 40% is going to be 65% and it's not going to be in five years
We have a cohort that is running where we have 20, 20 organizations with us today that are running on that program. Uh, we probably five or six weeks ago we graduate 16 organization of that program

Conversational Craft

8 / 20

The host asks a few substantive questions - explicitly pressing for a real use case and probing how emotional intelligence is actually taught - but the interview is repeatedly diverted into Caribbean AI Summit promotion, the host often mirrors the guest's answers back rather than challenging them, and almost no claims are pushed back on or stress-tested.

Can you give me a like, a specific like real life use case, like we worked with this company, we, we here's how we made them future ready, prepared them for AI if you're allowed to talk about it.
How, uh, the world has lots of classes on technical skills... They don't really value the interpersonal side. So how do people develop emotional intelligence? Like how do you teach people to be more emotionally intelligent?

Conversation analysis

Computed from the transcript - who did the talking, and the words that came up most.

Share of words spoken

  • Speaker A61%
  • Speaker C29%
  • Speaker B10%

Most-used words

puerto51rico48intelligence21tools20understand20emotional18world16life15help15values14death13important13teach12place11skills11future11

Episode notes

Nesty Delgado commanded a Puerto Rico National Guard task force through Hurricane Maria. His line about it stopped me cold. "We were making life-and-death decisions back there, with incomplete data." Today, on the island, they call him Dr. AI. I didn't fully see it until we were in the conversation. For Puerto Rico, AI is a matter of life and death. Economic and cultural, yes. And if the next storm finds us as blind as the last one, literal too. What got me most was the order he puts things in. Values and principles at the top, emotional intelligence under that, tools dead last. Software barely makes his list. (I've written ten books trying to explain this stuff without the jargon. Nesty does it on live TV, which feels like cheating.) We get into shadow AI and the company data walking out the door on personal accounts, the clock that just jumped from 40 percent to 65 percent, why he warns his own competitors, and the Caribbean AI Summit he wants ten thousand people to attend. The Caribbean AI Summit is October 9 and 10 in San Juan, and Nesty presents. CaribbeanSummit.AI Asking Good Questions is Season 3: The Human Side of AI, hosted by Edward Roske.

Full transcript

47 min

Transcribed and scored by The B2B Podcast Index.

Speaker A: We were making life and death decisions back there without. With incomplete data, it's going to be really easy for us to do the wrong thing. With AI it's not going to be the 40%, it's going to be 65%, and it's not going to be in 10 years, it's going to be in five years.

Speaker B: So back in 2017, my guest today was making life or death decisions and was doing it with really incomplete data that was changing constantly. I do not mean making life or death decisions as a metaphor. Hurricane Maria had just hit Puerto Rico, and he was the commander that was running the National Guard relief task force for eight months. And if you ask him, he'll say the bottleneck wasn't people wanting to help. It wasn't people, people being courageous. He had plenty of really brave soldiers. The bottleneck, what was holding it up is nobody knew where the people were that needed to be saved. They didn't know which streets were blocked. They didn't know who to deliver things to. So when he talks to me about AI, he's not talking about using it to write your emails faster. He's really talking about saving and helping people. Nesty Delgado does run a few different things. In Puerto Rico, he runs Team 1144, the PMTL Institute, and Oblatech. Oblatech is where he builds AI tools for companies. But down here on my island, he is most known for people seeing him on TV and the radio. They call him Dr. AI because he's the one that has figured out how to explain AI to the, the common person without all the weird little jargon. I've written 10 or 15 books, all called Look Smarter than you are also trying to explain it to people without jargon. So apparently this is something that is consistent for both of us. So now Dr. AI gets a room full of executives and educates them and also gets them, um, nice and scared because they're all concerned that they can't keep up with how fast this is moving. But then he says it's going to be okay as long as we maintain our values, as long as we have emotional intelligence. Which is a pretty bold thing to say in 2026 when the machines are getting scary good at thinking emotional intelligence. So I pushed on it, and here's Neste.

Speaker C: So, Nesty, you were task force commander for Puerto Rico National Guard hurricane relief operations, which sounds like a terribly important role from September of 2017 all the way through to May of 2018. I want you to look back on that for a second, and if we Had AI then how would it have changed the response to the disaster during Maria? And then also looking at the moment, how is the next response going to be different?

Speaker A: Edward, we were making life and death decisions back there without with incomplete data. And I believe that right now with all the AI tools that we have, uh, presently we could improve the situational awareness. The bottleneck were not willpower or courage. We have uh, an outstanding team of soldiers and airmen that were doing a great job on the field but, but we did not know where the, the real problem were. We did not know if the street were block. If we didn't know at the beginning where were the priorities in terms of commodities distribution and everything. So right now, and I have to mention this, uh, sadly in the last day we have been learning a uh, lot from Venezuela. What happens in Venezuela, uh, are teaching us a great lesson, great lessons in terms of technological integration in recovery operations. Uh, they are integrating the Google Android Earthquake alert. Do you know about that? There is early alerts using the Google Earthquake alert. I don't know if we have that in Puerto Rico yet. I know that we have that kind of application in the Androids. I don't have it in my iPhone right now. So we need to start thinking about those kind of tools in Puerto Rico because we are in an earthquake zone. They also map the entire area of Venezuela using satellites and they were able to determine the priority zones that they need to send help immediately. If we had that during Maria, probably we prevent a lot of deaths that happens back there. So basically we need to learn about what happened in Duri Maria, but we also need to learn what other countries are doing right now integrating AI and integrating technology in recovery and rescue operations because we need to be ready for the next one. I don't want to have another Maria in Puerto Rico. I don't want to have another earthquake in Puerto Rico. But we need to be ready. We need to be ready.

Speaker C: So Google has traditionally been good about giving a lot of data. To your point, they have the earthquake uh, awareness that shows the map where all the earthquakes are happening in the severity. They have one for fire that shows you where fires are actually occurring so they can track wildfires. I was in Atlanta recently and there was flash flooding and it actually real time showed you what areas you couldn't drive through because they were flooding. Obviously access to that data would help save lives. But to your point, can we even process that much information or do we need something like AI just to sift through it all trying to make sense so that the humans know where to go.

Speaker A: We need to train people to process all that information during a real event. We need to prepare teams to do that in a real scenario because if not, we are going to be depending of outsiders. And that happened before during Maria. We were not able to respond. As in the Puerto Rico National Guard, we don't have enough resources to respond. Puerto Rico as a whole have enough resources to respond. We have a lot of people coming from the States and from other countries to help us to respond and recover. We need to think ahead about those situations. We need to understand how technology and AI could help us now. But we need to train the right people to do the right job, using the right tools and having the right emotional intelligence. Because at the end the decision will be made by a human, by a person, by a soldier, by an officer, ah, probably by an emergency manager. But those need to have a lot of emotional intelligence and a lot of critical analytical thinking because they don't. It is not going to be right to depend only on that data. We need to have situational awareness, but we also need to have cultural awareness. And you know that Puerto Rico is a unique place. So understand, um, it is a unique

Speaker C: place and we are saying that with love. We love Puerto Rico very much.

Speaker A: Yes, of course, of course. So it's a matter of training. We need to train people with the right tools, but also with the right skills.

Speaker C: So, uh, Puerto Rico has its own unique culture, but it also has its own unique problems that hopefully technology and emotional intelligence can help with. Uh, what makes Puerto Rico unique? Like why can't we just adopt a general AI thing? It works for North Dakota, maybe it'll work for Puerto Rico.

Speaker A: We are probably, we are more complicated than. Yes, you know, the political situation here in, uh, Puerto Rico. The political situation is hard and is everything in Puerto Rico. And that's sad because we are polarized. We need to understand that this is an era of opportunities. I strongly believe that this is an era of opportunities only for those who are prepared to take those opportunities. And we need to prepare our people and we need future ready people to take those opportunities. We need to do it right, but we need to do it, uh, as a country. The government of Puerto Rico needs to have the right vision and the right strategy to educate our people to be ready as soon as possible. This is running so fast. This is really fast. And we could lose our competitiveness if we don't do the right thing in terms of educating our people with the right tools and with the right skills as soon as possible.

Speaker C: One of the things that people don't understand is yes, we have our own political issues here. We have our own bureaucracy. We have some things that move really fast. I saw a house on Monday, I closed on Friday. I challenge any state in the mainland to pull that trick off. But they're able to do it in Puerto Rico. On the other hand, getting uh, an Amazon building open, getting relief direct to island during times of crisis, those things are really difficult. But I think where you're right is there's an education opportunity. We can teach people because we are great, we love to learn. We believe our best days are ahead of us. You're helping educate. One of the ways you do it is you're actually getting out on TV. Dr. AI, you're getting out on the radio, you're helping people move ahead. What are some of the things you personally are doing to help educate Puerto Rico for that future?

Speaker A: I'm seeing this as an evangelist because I am truly convinced that we need to offer this kind of message to everyone in Puerto Rico. Everyone in Puerto Rico will have the opportunity now to excel with the right tools and with the right skills. I believe that there's a lot of people in Puerto Rico that they have the desire to be an entrepreneur but they cannot do it because it was so hard because they need a ah, business plan. They need uh, they need a lot of, a lot of stuff that were hard to get because you need an expert to get that right now you have the tools to advance those plans to advance those. That's 30 planning to advance. Also even the implementation of your projects, if you use AI, ah, properly, responsibly and strategically, you could move forward your projects in a way that probably never you can dream about. So that's what we are doing. We are telling people in every forum that we are allowed to be, hey, this is an era of opportunity but you need to be prepared and how you could prepare yourself. And we have adopted three things that are for us are very important. Number one, values and principle. Edward Values and principles. It's going to be really easy for us to do the wrong thing with AI and the only thing that is going to stop us is our values and principles. So that's the foundation of everything. The second thing in this equation is emotional intelligence and this, the emotional intelligence skills. Critical thinking, analytical analytical thinking, creative thinking, leadership, social influence, communication leaders are great communicators. We need to teach people to how to communicate and uh, how to think. As a matter of fact, we have been hearing about from engineering um, and some people say, hey, if you know how to talk and how to write, you could make a problem. But truly you should know how to think. If you think strategically and analytically, you will have an outstanding problem and you will be, uh, an AI super user. So that is why it's so important to teach people how to think and to teach people emotional intelligence skills. And then the third tire is tools. AI tools. So we base our philosophy and our teaching methods in those three tiers. Values and principles, emotionally intelligence, AI tools. If we have those three, we will be a future ready, a future ready citizens. So that's what we are doing. And um, that's our message m in every forum that we are.

Speaker C: So I want, when I able to talk to you. We've talked before at uh, the Puerto Rico AI community. We've sat on a few boards and events together. I'm a big fan of your weekly radio show, Transform Action. Uh, let's dive into the second of those pillars right now. Emotional intelligence. How, uh, the world has lots of classes on technical skills. There are colleges you can go to that give you a vocational degree on how to do just about any task in business. Because they value, right now the third one of yours. They value the tools, they value the tech skills. They don't really value the interpersonal side. So how do people develop emotional intelligence? Like how do you teach people to be more emotionally intelligent?

Speaker A: It is in the same way that you prepare yourself in a sport. You will have to have muscle memory, you will have to confront difficult situations and um, see how do you react and do you respond to those difficult situations. And you have to be very honest with yourself. You have to evaluate how do you respond to those, the values and principles that you are putting in place when you have a difficult situation where you have a difficult conversation. So basically we have what we call the human drive academy inside of our AI academy. And the Human Drive Academy we have uh, some courses where we try to teach how to critically think during certain situations, how to analytic, how to implement empathy. But especially on empathy depends on your heart, is uh, connected to your principles and values probably in empathy. It's going to be difficult for us to teach you empathy. So that is why we uh, previously start with, hey, you need to understand what is your framework to implement artificial intelligence. We need, we push you to create that framework and in that exercise we push you to adopt, uh, the values and principles that will guide the rest of the process. So we start, for that, we start fomenting or trying, uh, pushing you to think about that, hey, where am I right now? What are my values and principles? What do I need to do to increase empathy in me, to increase my leadership, to increase my strategic thinking, or to increase my communication with others during difficult situations? We have a course that is called Manager as a coach and mentor. In that course we took managers and we take them to be m the mentors uncous of their teams and how we teach that. We teach them how to have difficult conversations. We have a method to have a difficult conversation because of the leaders are afraid to have a difficult conversation with their teams. I usually tell them when someone in my office came to me with a technical problem, I uh, don't worry much about it because I know that a technical problem has a technical solution. But when someone's opened that door and came to me and tell me, hey, Juanita and um, Pepito are having difficulties among them and they have been having problems since probably two or three weeks ago. We need to do something. If they continue with that behavior, they will be fighting in some of the rooms here soon. I know that I need to have the courage to call them, to sit them down and to talk with them and to hear their part and to understand them with empathy. So we need to teach managers to have those difficult conversations because those conversations are transformational. When we confront those kind of conversation, we end up transforming people. We transform in that process, we are transformed also what we end up transforming, um, people and giving them the opportunity to be, to achieve their better version. So that is how we teach emotional intelligence. Basically teaching people how to communicate effectively with others with empathy and uh, with the right values and principles.

Speaker C: What I like about it is you're helping them get in touch with humanity, understand humans better. There is a competitive advantage if you have higher emotional intelligence, emotional quotient. If you understand people better, your company will race faster than other companies. And something hit me while you were talking. There are four or five books I come back to over the years. Simon Sinek start with why Good to Great Patrick Lencioni's five Dysfunctions of a Team. But one of my go to books is Crucial Conversations. I think the title like Crucial Conversations, Tools for Talking when stakes are High. And it just hit me when you were talking. These skills are more important in an AI world. They're not less important. We should, for prompting we should be starting with why a conversation, whether it's with a human or an AI, it's a crucial conversation. It's really important that we get this right. We should figure out how to get to. Great. Can you give me a like, a specific like real life use case, like we worked with this company, we, we here's how we made them future ready, prepared them for AI if you're allowed to talk about it.

Speaker A: We are working right now with several companies that we are accompanying them in this transformation. We have a program that is called KITE Certified Artificial Intelligence Transformational Executive where we work with executive teams. Right now we have a cohort that is running where we have 20, 20 organizations with us today that are running on that program. Uh, we probably five or six weeks ago we graduate 16 organization of that program and what happened there. We start developing on them the awareness, the true awareness of how AI is developing and uh, how faster AI is developing right now. They need to understand what is going on on the AI world because if they don't have that kind of sense of urgency, they won't do anything. So we need to put on them that sense of urgency and that situational awareness regarding the AI development right now. Then we work with them with their personal framework regarding AI, an ethical, uh, AI response framework in a personal way. Then we have a diagnostic, we have a diagnostic of their organization in two major dimensions, the digital core and the human drive. So we understand when we pass them m through that diagnostic, how they are in terms of digital infrastructure and the culture of digital uh, implementation. But we also understand how they are in their organizational culture. When we have those resources, we are in a place that we couldn't understand where they are and um, how to move forward with them, how to help them to transform what they need to transform. If they have a lot of those in a good place, they don't have to do anything. But if they have to improve in some of those faster, we will have initiative uh, to improve those factors with them. Also they need the AI, ah, responsible policy and regulation in place. Edward, we have a lot of running right now, um, with our policy, with um, our AI policy. We have so many people using AI on the dark. They are using their own accounts, AI accounts with company data. Ah, so they are putting in risk, their companies probably without knowing. So we need to put in place a policy so we help those companies to put in place that policy. The other thing that we do with them is to select at least four quick wins in terms of implementation or capacity building. So we select with them, hey, you need to have your policy, but you also need to train your people in these skills. But you also need to start painting some kind of AI that proves your people that this is going to be good for them, for the company and also for their families. Because we need to start with the change management process and we need to start that change management process process with baby steps. We are uh, we do not recommend to put in place large scale implementation projects. Hey, let's do it step by step. So that is, that's our methodology. That's basically our methodology. We are with those uh, executive teams, we are four months and in those four months we are able to implement their policy, to select at least three quick wins and to put it forward, to push it forward, those quick wins and then we are at least two or three months more with them because they, at the end of the program they need to have a plan for, for what is going to be next. So we push them to scale up. They need to be scaling up in terms of difficulty and in terms of what they are going to be implementing. AI tools that they are going to be implementing or AI solution that they are going to be implementing in their company, both step by step and also uh, creating change champions. We need to identify in those teams those who are willing to change and willing to push forward the change and prepare them to be change champions. And that has been, has been great. The testimony that uh, we have right now from those companies are, we are, thank God, we are really happy of what we are seeing from those companies. Not only because that shows that our program um, works, but mostly because those are Puerto Rican companies that need to push forward, that need to move forward. And um, we feel that we are in some way saving, providing them the right tools, the right foundations, the right skills to be competitive in. Yeah.

Speaker C: So uh, you obviously have a lot of different ways you're helping companies. I lose track of all the different places you're involved. Uh, really quickly. Uh, can you tell us about some of your organizations like AI Academy BYPMTL team, uh 1144. Just help us understand what they are and then quickly for people that want to work with them, how do they get in touch?

Speaker A: Team 1144 is our main company. We are basically a uh, project management transformational leadership firm. We do a lot of construction management because I'm a civil engineering by trade. But the PMTL Institute and the PMTL Institute is an uh, academic initiative that we launched with the University of Puerto Rico, Maya West. So under the PMTL we have the AI Academy. We have the AI Academy where we have courses, what we call them Professional Certificates or diplomat. We have one that is called Certified Professional Leadership Defi. Project Leadership Professional is basically on Project management with AI. And we have another one that is called Certified AI Leadership Professional and that is where we teach strategic governance and implementation of AI. Those are asynchronic courses so you can take them at your own uh, pace. But we also have kaite, that's the initiative that I just told you about is called the Certified Artificial Intelligence Transformation Executive. And that is not asynchronic, that is an experience with those executive teams where we are with them at least four months as their mentors, coaches and as uh, their instructor on AI implementation and governance. So that's our three main programs, academic programs under the pmtl, but we also have Hablatech. Ablatech, ah is another of our companies where we work with AI solutions. AI Implementation Ablatech is uh, Albanoris de my partner is the president of ablatech but there we work with organizational transformation and AI solutions. Ablatech were accepted in the Nvidia Connect program. We are part of the Nvidia Connect program, um, that is for startups and small business. So we are one of the Puerto Rican companies that are inside the NVidiaConnect program right now. So we are, those are our three main initiative, PMTL where we can help you manage and lead your projects. TIN 1144 and Ablatec.

Speaker C: I think that you might be the most impactful person on the island, uh, with Ablutec and AI Academy, team 1144, umbrella, the whole thing. Can you tell us as you're out there interacting with the world, what are some of those companies that are adopting AI in Puerto Rico? The ones that are leading the way? Is it big companies like Clara or Illuma or is it small companies, everything in between? Give us some examples.

Speaker A: We have several credit unions. I don't know if you know that the credit union movement in Puerto Rico is really important for Puerto Rico. So we have now our first cohort. We have 13 credit unions graduates. For that cohort we have some NGOs that graduates or are in the current cohort with us we have three engineering and architectural uh, firms that are preparing with us right now. We have a uh, laboratory, a clinical laboratory that they are really strong in the west side of the area. I understand they have 16 or 20 branches. Uh, so they are big. In Puerto Rico right now we have acs, the probably the most important insurance company in Puerto Rico. They are preparing with us right now. And we also have WAPA Television. WAPA TV is the most important TV network in Puerto Rico where we are participating with them. We, we signed an MoU with WAPA Television because we are their partners in their digital transformation with AI. So they are the companies that we are helping.

Speaker C: I think that's awesome. Uh, on a side note, I want to make sure WAPA gets to the Caribbean AI Summit covers the whole thing. It sounds like you're helping them understand, um, what that AI world looks like. They can help us get the word out to the world. Uh, there are companies out there that know they should be looking at AI, but they're not yet, or at least haven't said it. What are some of the companies in Puerto Rico that really should be leaning into AI?

Speaker A: Wow. Luma is one of them.

Speaker C: I want my power to be on all the time. How dare you. Yeah.

Speaker A: Is one of them we are having conversation with. Claro, Claro. Is one of the.

Speaker C: Absolutely.

Speaker A: Uh, they are on the right track right now. But basically, all companies that are directly serving people in Puerto Rico needs to be aware of what is happening with AI and they need to understand how they can implement AI to serve our people. And I don't see that, Edward. I don't see that we have a plan to achieve that goal. Uh, sadly, I don't see that we have a plan to achieve that goal. As a matter of fact, the Senate of Puerto Rico have an initiative or a project to create the Puerto Rico AI Institute that was going to be an ngo. The academia, the private sector, the government sector, they are going to be in that core to push forward AI projects in Puerto Rico. But sadly, that doesn't move forward. Sadly, it was vetted by the governor. But we need to have a plan as a, As a country.

Speaker C: So I agree with you. There needs to be a strategy. We also need to have incentives for companies to not stay where they are. Right. There's got to be some way of. I see a world where of all of the states and territories, Puerto Rico is the most AI friendly. If you want to do something in AI, this would be the place where you would do it. Keeping in mind, they would value. They would support our values, support our culture. But there's a way for us to really be AI for it. It takes a strategy. It takes, uh, governance in right areas.

Speaker B: Yeah.

Speaker C: It takes dedication. It takes collaboration. Right. It's a. To your point, it's a combination between the educators, the corporations for profit, nonprofit NGOs, the government, they all have to be working together. Is there any world where you see that happening? Is it going to take a lot of people going. We'd like to lead from the front to make that Occur.

Speaker A: Sadly I am not seeing uh, the right strategy to achieve that as soon as possible in Puerto Rico. Uh, let me tell you something, Harvard business review on 2023, uh, and a study that's said that uh, 40% of companies around the world could disappear if they don't adapt to this digital transformation.

Speaker C: Yeah, ah, adapt or die.

Speaker A: Yeah, that was on 2023. But the World Economic Forum on 2025 in their future of jobs report said hey, it's not going to be the 40% is going to be 65% and it's not going to be in 10 years, it's going to be in five years. So what, what is going on? What is really happening? I am telling all my clients, hey, we are preparing you to be an outstanding and a future ready company. But the knowledge that you are getting, acquiring is not just for you. There is no sense if you are a top company, a top technological company or uh, uh, a uh, future ready company if your clients and um, allies are not. So we need to tell everyone that they need to be prepared. If as uh, a business owner I am preparing myself, I need to tell my clients, my uh, my allies and also my competitors that they need to be prepared because this is an ecosystem. And um, Puerto Rico, the economy of Puerto Rico don't support to lose 40% of their economic sector in all industries. So this is a message that everyone needs to receive. Hey, you need to be prepared, but you need to help others to be prepared also because we are an ecosystem. If those facts and figures get real in Puerto Rico, we will have a lot of trouble in the following five or 10 years. We need to understand that this is a serious situation, that the world is transforming around us and that we need to transform with the world because if not, we are going to be out of business, out of play. And as you said, this is transform, uh, or die.

Speaker C: I see a lot of companies that somehow think they don't need to transform because the AI will do it for them. For instance, we don't need emotional intelligence. The AI can fake it. It can pretend to be caring, maybe it can like demonstrate empathy, it can pretend to show warmth, it can be your therapist. Nowadays in reality, the human aspect of all this makes number one. It's going to make the projects move ahead faster, it's going to make the change management easier, it's going to make the success higher. The if we actually keep emotional intelligence at the heart of it all. But going back to your original point, it's not just emotional intelligence, it's Our values. It's emotional intelligence. It's also the tools looking forward to the near future because I agree with you, we need to get everybody together. We need to make them a whole lot smarter about the world is changing and it's changing faster than they realize. You're one of our important presenters at the Caribbean AI Summit in October. What businesses, what leaders? If you could talk to them through the screen, which ones would you say? I think it's really important you attend this AI conference.

Speaker A: Everyone needs to be there. Every business leader, every executive, every professional needs to be there. We want to have a thousand people there. But my profound desire is to have 10,000 people there. We need to give this message to everyone as ah, soon as possible. This is a matter of life or death in Puerto Rico. It's a matter of life or death. Puerto Rico needs this. Hardly.

Speaker C: I think it's an opportunity for us to really combine the local great speakers that we have with. Plus bringing in international speakers that Puerto Rico needs access to to understand what that future looks like. I love your dream. And we're already gonna be the biggest AI UH conference in the history of the Caribbean. I think we hit 10,000, we might be the biggest AI conference in the Western hemisphere. So I think that's a great goal. I like that. All the business should be there, all the leaders should be there. If you were gonna talk to the companies and say I want you to send your team and you're gonna benefit, you're going to get these benefits from going to my session, from going to the AI Summit, what would it be?

Speaker A: If they go to my session, they will have the foundation for the right AI UH implementation in their compass. We are going to talk about values and principles. We are going to talk about the right skills and the right tools. So that's basically the foundation to start with the uh, AI implementation in any company, that's what they are going to receive from us. But they need to be there, they need to be at the whole event because it's more than that. They need to network with another leaders because they need to understand that they are not alone in this. Sometimes executive are uh, truly immersed in what they do in a day by day basis and they don't have time to look outside their world. So you need to have events like this to go outside to talk with another leaders and to understand that probably everyone is in the right position right now and everyone needs to move forward as uh, soon as possible. So I invite, I will be inviting everyone to this event. This is, this is the most important AI event. AI plus EI event in Puerto Rico. We need to tell everyone, hey, you need to be there because this is really important for you, for your company, for your family and for your country. This is uh, a, uh, country matter.

Speaker C: I agree with you. If you look back to where we started in 2024, I think we weren't sure that there was a community that cared about AI and now the Puerto Rico AI community meetups, we have over 1,000 members of that. The conference is going to be even bigger. But at the end of the day we believe in the power of questions for good, like the power of critical thinking for change. I truly believe that we are getting to a better place and AI is going to help us always get there. And you hadn't really thought of it until I started talking to you in the context of it is a matter of life and death. It's economic life or death. It is cultural life or death. It is a matter of literal life or death. How do we deal with the next disasters that come through? So I hope they come not just for your hour at the Caribbean AI Summit, but stay for the full two days. I got the best. I guess this is a complaint from someone. They'd already saw what the agenda looked like and they said there are these two sessions happening at the same time. Why can't you hold them one right after the other? Because then it would be like a week long conference but maybe um, next year. So I know all of our listeners want to see you in person, but they also might want to find you online where radios, socials, websites. Where can our listeners find you?

Speaker A: You can find us in every social media platform as nesty Delgado or Dr. AI and also as PMTL Institute or Ablatech. Connect with us there in LinkedIn and Instagram and Facebook, nestidergado and nestidergado.com that's my website. So I uh, will be more than glad to connect with everyone that wants to continue this kind of conversation. And Edward, I want to congratulate you, Jose, David and the whole team because this is uh, uh, an outstanding event. This is going to be great. But also this is an opportunity to bless our lovely island. I have decided not to participate in any event that don't represent, that don't allow me to bless others. And this is a great platform to bless others and to be blessed and to be blessed. So that's my whole, my main goal being with you at uh, the summit. I want to bless people with what we have and I want to be blessed with what you have and what everyone that will be participating have. So let's bless Puerto Rico because Puerto Rico needed us.

Speaker C: Yes, I agree with you completely. Thank you for the kind words. I think we're going to have an opportunity not only to educate our people about AI, but show the world what our beautiful island has to offer. Bring those speakers there and go. Wow. I had no idea that this amazingness was down here. I. Ever since I moved to Puerto Rico. I wasn't born here, but I got here as fast as I could because I.

Speaker A: You are a Puerto Rican. Valladol.

Speaker C: Thank you.

Speaker A: Thank you for what you are doing.

Speaker C: Boricua for life. Thank you, Nesty. I really appreciate the time. And we'll have you back on in the future because I really want to hear the type of questions people ask, like on radio, what they ask on tv, what companies are seeing. I'm sure you will be a regular guest. And thank you for helping everybody for the last hour.

Speaker A: Thank you.

Speaker B: We asked a lot of good questions in that episode. And I want you to remember three things. First, the order. Nesty teaches values and principles. Then emotional intelligence. Then the tools. He sells the tools and yet he puts the tools last. He says it's going to be really easy to do the wrong thing with AI, but the only thing that sticks, stops us from doing the wrong thing is what we actually believe. It's our core foundational things that we care about. Second is there's a clock. Harvard business review said 40% of companies could disappear if they don't adapt. But then the World Economic Forum came back and said, no, no, it's not 40%. It's 65% and it's inside of five years. Third, he tells his own clients to go warn their competitors because this is an ecosystem. There is one pie that we are all eating from in our industry. If you're the smartest company left in an industry that is dying, that doesn't help you. Your clients are gone, your allies are gone. The people that keep you strong are gone. I came into this episode thinking that we talk a lot about business and we ended up talking about life and death. Economic life and death, cultural life and death, sure. But also the literal kind because there is another storm coming. If you do want to hear from Nesty in person, he's speaking at the Caribbean AI Summit October 9th and 10th down here in San Juan. He told me he wants 10,000 people in that room. So let's do it. Let's go get him. 10,000 people. People. I'm Edward Rosky, and until next time, keep asking good questions.

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