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Index/AI & Data/AI at Work
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When Your Curiosity Becomes Your Biggest Business Risk

AI at Work · 2026-07-28 · 45 min

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Episode notes

Everyone is using AI. Almost nobody is making more money from it. Kevin Williams and Matt Graham get into why that gap exists, and it has nothing to do with which tools you're using. This conversation starts with a simple observation: AI is going to business backlogs and wish lists instead of the two or three highest-leverage constraints that actually drive growth. The tools are working. The focus is off. Kevin and Matt explore why this pattern is so common among curious, tech-savvy leaders, what it costs organizations that can't create space for experimentation, and why the most dangerous AI risk right now might not be the one making headlines. Kevin also shares a real-world AI-enabled phishing attack that nearly caught him one that was so well-constructed it passed every visual check. The practical security guidance in this conversation is worth the listen on its own. Key topics covered in this episode: Why AI productivity gains aren't producing top-line growth and what to do about it Main quests vs.

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