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Customer health scoring

A guide to the best B2B podcast coverage of Customer health scoring - the shows and 9 episodes that go deepest, ranked by substance, not downloads.

Customer health scoring is reshaping how B2B companies monitor and expand existing customer relationships. These episodes explore AI-driven scoring methods, the role of Net Revenue Retention as a growth metric, why customer success teams are becoming revenue engines, and how CS professionals are adapting their careers as AI transforms the discipline.

Best shows on Customer health scoring

Best episodes on Customer health scoring

  1. Pax8 Roadshow Special - Ryan Sigouin

    Partnerships Unraveled · 2026-08-04

    80 / 100

  2. Why B2B Brands Are Using AI for Customer Health Scoring

    The Growth Operator with Fexingo · 2026-07-01

    77 / 100

    …Luna: Customer health scoring - I've seen that term pop up more and more.…

  3. Why no one cares about CS (w/ Mallory Lee)

    The Revenue Formula · 2025-11-25

    75 / 100

  4. Eleanor O'Neill: The Hidden Revenue Engine You're Ignoring (Hint: It's Your Customers)

    Revenue Insights Podcast · 2026-05-08

    73 / 100

  5. Cara Benecke: The Future of Customer Success Management in the Age of AI

    Customer Success: With Fahim Waaler · 2025-06-03

    64 / 100

  6. How B2B Marketers Use Net Revenue Retention to Measure Growth

    B2B Marketing with Fexingo · 2026-06-25

    62 / 100

  7. Season 3 Finale - Kate Neal on AI Proofing your CS Career

    The Rebels Of SaaS · 2026-04-01

    62 / 100

  8. Customer Success Playbook Podcast S3 E63 - AI Revolution in Customer Success: From Chorus to Custom GPTs

    The Customer Success Playbook · 2025-06-08

    55 / 100

  9. Ep 78 | Erik Törnblom

    Mastering CS: Candid Leader Insights · 2026-07-29

    53 / 100