
Top Floor · 2026-08-11 · 37 min
Sam-Erik Ruttmann has spent decades in hospitality, working his way from a 24-hour shift hotel receptionist in a small Finnish town to regional leadership roles with Hyatt, Dusit International, and Langham Hospitality Group. These days, he channels that global perspective into hotel design, working with a Helsinki-based architecture studio built around a nature-first philosophy, and hosts "The Social Hotelier," a podcast that has reached listeners in over 100 countries. Susan and Sam talk about crossing continents, conscious design, and what's next for global hospitality.