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Index/Leadership/this is work
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822 spot the difference: confidence vs arrogance, empathy vs enabling + more

this is work · 2026-06-07 · 43 min

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Episode notes

Is your workplace toxic, or does it just have high expectations? A work dynamic could appear as one thing until you look a little closer. In this episode, Shell unpacks the subtle but crucial distinctions between: a toxic workplace vs a a demanding workplace confidence vs arrogance hard work vs hustle empathy vs enabling bad behaviour clear leadership vs controlling leadership Radical Candor by Kim Scott:

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