The Vacation Rental Show, Hosted by Lynell Gordon · 2026-04-28 · 24 min
Eli Yoder, Assistant General Manager at Grand Timber Lodge and fifteen-year veteran of Breckenridge Grand Vacations, joins The Vacation Rental Show for a grounded and inspiring conversation about what exceptional guest experience looks like at scale. Eli oversees operations at a 320-key property within a portfolio that employs more than 650 people and welcomes approximately 16,000 guests every year. He brings a deeply human perspective to every topic covered in this episode, from the philosophy behind turning complaints into connection, to the operational programs that keep leadership present and engaged on the front line.
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
Owner Retention Is the Conversation Nobody in Vacation Rentals Is Having with Annie Holcombe of Annie and Company Solutions86 / 100
The Advice That Made Property Managers Pull Over and Take Notes72 / 100
Setting Honest Expectations with Vacation Rental Homeowners with Kimberly Layton of SkyRun52 / 100
Why Traditional PR Is Now Your AI Secret Weapon with Rebecca Lombardo of Rebecca Lombardo Agency66 / 100
Why Reputation Is the Most Valuable Asset You Own with Amber Erickson-Hurdle of Brandage Accelerator49 / 100
