The Unlock with Oliver Bruce · 2026-06-24 · 20 min
Oliver Bruce breaks down the biggest shift in marketing since the internet: you are no longer writing only for humans. You are also writing for AI agents. Google crawlers, ChatGPT web readers, Perplexity indexing systems and autonomous procurement bots that research vendors before a human is ever involved. The problem is these two audiences want opposite things. Humans buy on emotion. They respond to story, humour, design and a little ambiguity. AI agents have no emotion. They want clarity, structured facts, verifiable claims and consensus across the wider internet. Optimise only for the human and AI cannot understand you. Optimise only for AI and the human feels nothing. Most brands sit in the middle doing neither well. Oliver gives a seven-step framework for serving both from the same page without compromising either. How to audit your pages for dual audience readiness, how to write an AI executive summary that orients the machine without disrupting the human, how to use structured data, headings and formatting that both audiences pick up, and how to build the verified consensus that makes AI trust your claims. This is a concrete action plan you can start executing this week.
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