The Profitable Property Management Podcast · 2023-08-23 · 7 min
Welcome Closers, In this episode, we dive deep into the world of customer complaints with Jordan Muela, a seasoned entrepreneur and expert in handling customer feedback. Jordan shares his unique approach to transforming complaints into opportunities for growth and improvement. Episode Overview: Jordan joins us to discuss the power of handling customer complaints effectively. He introduces us to the concept of CCR (Complaint, Contribution, Request), a method that transforms complaints into possibilities. Jordan shares his insights on how to use complaints as a tool to improve services and build stronger relationships with customers. Key Moments: Understanding the concept of CCR (Complaint, Contribution, Request) How to effectively handle customer complaints Real-life examples of transforming complaints into opportunities The impact of CCR on business growth and customer relationships If you enjoyed this episode, don't forget to
Other episodes covering the same guests and topics, from across The B2B Podcast Index.
201. Time Freedom with Retha Nichole | The Moment You Knew Pt. 5The Business Reboot · on Entreprenuer68 / 100
Ep 158: Stop Managing. Start Multiplying Leaders. | Shawn GilfillanThe Limitless Leadership Podcast · on team building63 / 100
Episode 112 - The Importance of Having A Purpose-Driven, Mission Based Focus with Lisa WiseThat Entrepreneur Life · on property management62 / 100
Leadership Retreats: Mistakes to Avoid Part 1Informed Decisions · on team building60 / 100
Why Most Sales Leaders Fail to Build Winning Teams | Joy Wilder LybeerSales Lead Dog Podcast · on team building56 / 100
Beat Me to the Top of the CompanyUN-Quit · on Personal development53 / 100
The Future of PropTech and Community Building with Wolfgang Croskey75 / 100
The Strategic Tech Stack for Modern Property Managers: Insights from Grant Drzyzga, Founder and CEO of Revela79 / 100
Scale then Exit: How Rodd Schifferdecker Stuck the Landing at 1,300 Doors75 / 100
How To Turn Pest Control into Profit with Justin Clements80 / 100
Operating at Scale: How to maintain service quality at 22,000 Properties with Graham Robinson