
The Pro Serv Podcast · 2026-04-09 · 25 min
Firm Type: Consulting firm | Boutique Professional Services In this episode, Greg Alexander speaks with Chris Fezza, founder of Operatus about how a consulting firm solved you built a firm on the wrong playbook. now what. This episode is useful for founders of boutique professional service firms who are working on growing a boutique professional services firm, improving operational efficiency, and building long-term firm value. Topics covered are Why the operating assumptions from corporate, America fail inside a boutique consulting firm, and What breaks first when you grow revenue without delivery methodology, scoping discipline, or the right comp structure. Learn more about Collective 54, the community for founders of boutique professional service firms.