From Store to Door: Nextuple's Omnichannel Order Management System - with Das Pattathil

Episode notes

In episode 99 of The Payments Show Podcast, I spoke to Das Pattathil who is the Co-Founder & Head of Product at Nextuple. Nextuple helps retailers transform their legacy Omnichannel Order Management systems using microservices. VIDEO and PDF Transcript: - click here Summary of topics discussed: (00:36) - Guest Introduction: Das and Nextuple (01:03) - Understanding Nextuple's Mission (01:42) - Challenges in Retail Fulfilment (02:12) - Importance of Accurate Delivery Promises (03:56) - Real-World Example: Early Delivery (05:08) - Impact of Precise Delivery Promises (06:12) - Microservices in Order Management (07:40) - Internal Fulfilment Challenges (09:11) - Legacy Systems vs. Microservices (12:45) - Case Study: BJ's Wholesale Club (15:07) - Ideal Customer Profile (16:30) - Retail Challenges: Self Checkouts and Returns (19:59) - Expanding Beyond Retail: B2B and Wholesale (22:42) - Nextuple's Core Philosophy and Community (24:12) - Future Trends in Retail and Fulfilment (30:05) - Conclusion and Final Thoughts Details: - Recorded on 18 Jul 2024 - Host: Satwant Phull - Guest: Das Pattathil, Co-Founder & Head of Product, Nextuple Next Steps: - Nextuple: nextuple.com | @NextupleIn -

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