The Operations Podcast with Fexingo · 2026-07-30 · 9 min
In this episode, Lucas and Luna examine how a national grocery chain systematically reduced out-of-stock rates from 8 percent to below 2.5 percent across 500 stores. The key was demand sensing - using point-of-sale data combined with weather and local event triggers to predict short-term surges. They also restructured their shelf replenishment process, shifting from a schedule-based model to a pull system triggered by real-time inventory dips. The episode breaks down the technology, the process change, and the people side: how store associates shifted from stocking by habit to stocking by signal. Plus, the financial impact: a 70 percent reduction in lost sales and an increase in customer satisfaction scores. You'll walk away with a clear picture of how smart inventory operations can transform a retailer's bottom line and customer experience. #GroceryChain #OutOfStock #DemandSensing #InventoryManagement #RetailOperations #SupplyChain #ShelfReplenishment #Operations #BusinessPodcast #FexingoBusiness #OperationsPodcast #ProcessImprovement #DataDriven #Restocking #Retail #Logistics #LossPrevention #SalesImpact Keep every episode free: buymeacoffee.com/fexingo
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