The Lights On Podcast · 2026-06-04 · 41 min
Jessie Fischer is the Founder and CEO of GuestOS, an AI-native communications platform that powers real-time, multilingual guest engagement across hotels, destinations, and global events. Under her leadership, GuestOS has gained rapid traction through industry referrals, with its AI teammates handling up to 30% of hotel calls and freeing staff to focus on in-person guest experiences. Drawing on her early experience working in her family's hotel near Yosemite National Park and as an Airbnb superhost, Jessie brings a unique blend of hospitality insight and tech startup expertise to solving operational challenges in the hotel industry. In this episode… Most hotel front desks lose hours every day to the same handful of questions: check-in times, pet policies, directions. Jessie Fischer, founder and CEO of GuestOS, builds AI voice agents that answer those calls so staff can give their attention to the guests in front of them. Kin Sio sits down with Jessie on The Lights On Podcast to talk about AI that protects hospitality instead of replacing it. Jessie grew up answering guest questions at her family's hotels near Yosemite, starting at age 12.
Human Touch in Hotel Tech Evolution With Bernard Tan64 / 100How Michael Russell Turned a Distressed Maui Motel Into an Award-Winning HostelBroker's View of Hawaii's Hotel Market With Kevin Aucello5 Questions That Separate Real Hotel AI From Expensive Guessing Games With Josh GrahamHow Chemical Cost Savings Fund Revenue Technology Investments With Sue Graves