The Lights On Podcast · 2026-06-11 · 60 min
Josh Graham is the Head of Market Development for North America at Cloudbeds, a leading hospitality technology company that provides unified, cloud-based solutions for hotels and other lodging businesses. In his role, he drives market awareness and helps hoteliers adopt unified, data-driven solutions to modernize their tech stacks and improve performance. Before Cloudbeds, Josh spent over a decade in hotel operations and held senior roles at TravelClick, Amadeus, Revenue Analytics, Salesforce Travel, and FLYR for Hospitality. His combination of operational experience and tech expertise allows him to bridge hotelier needs and the adoption of innovative technology. In this episode… Real hotel AI and expensive guesswork can look identical in a demo. The difference shows up in production, and it comes down to data: AI built on fragmented systems can only guess, while AI connected to one source of truth can actually make decisions. On this episode, Kin Sio sits down with Josh Graham, Head of Market Development for North America at Cloudbeds, on The Lights On Podcast to explain how independent hotels turn unified data into a real AI advantage.
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