The HR Dialogues · 2024-07-11 · 46 min
What’s the impact of a positive employee experience? Find out how and why the Service Design team at Livework studio enhanced their employee experience. Welcome to The HR Dialogues with Dr. Dieter Veldsman! Join AIHR's Chief HR Scientist to learn from People Practitioners as they navigate the changing world of work. In this episode of The HR Dialogues, Dr. Dieter Veldsman sits with Rosa Storm and Anne van Lieren - Service Designer and Lead Service Designer at Livework studio - to explore how you can improve your employee experience through the lens of service design. Rosa designs creative solutions for her team and their customers at Livework. Anne works on the crossroads of service design, behavioural science and business to define and design customer experience. In this episode we’ll discuss: What service design is The four lenses of service design Designing employee experience Ready for the full experience? Watch the episode in video format. Rate, review & follow on your favorite podcast platform. If you've enjoyed this episode, please consider rating and reviewing our show. We'd love to hear your thoughts on the episode and any topics you'd like us to cover next.
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