AI and the future of the intranet with Suzie Robinson

Episode notes

As new generative and agentic AI’s become commercially available, the way colleagues access and consume information and knowledge at work is set to transform. Rather than browse an intranet, soon colleagues will interact with AI agents that cross-reference, interpret, summarise proprietary information and deliver insights in a fashion that’s customised to the unique needs of each user. This presents a massive opportunity for internal communicators, assuming of course that current intranet set-ups are optimally configured. This episode, digital employee experience consultant Suzie Robinson shares her experience of working with intranets and her predictions for how AI will transform the workplace in the coming years. Suzy on LinkedIn: Clearbox website:

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