The Exceptional Sales Leader Podcast · 2026-06-26 · 49 min
In this episode of the Exceptional Sales Leader Podcast, I sit down with Kevin St.Clergy, a seasoned entrepreneur, and expert in transforming businesses through innovative strategies. Kevin shares his unexpected journey from a promising baseball player to a groundbreaking audiologist and consultant, detailing how these experiences shaped his current endeavours in entrepreneurship. The conversation highlights Kevin's concept of "blind blaming," a phenomenon where businesses may incorrectly identify problems, thus resolving the wrong issues effectively. The discussion delves deep into cognitive biases such as availability and confirmation bias that impact business decisions, and how sales leaders can transcend these by implementing the RCD (Reflect, Connect, Decide) method. Kevin shares anecdotes of turning businesses around by challenging root cause analyses and the importance of having an external perspective through coaching or mastermind groups. The episode is sprinkled with wisdom on leadership, team dynamics, and maintaining a healthy organisational culture, making it a compelling listen for anyone in sales or business leadership. To
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