The eCom Ops Podcast · 2025-08-25 · 28 min
The Last Mile Catch: What It Really Takes to Deliver for Millions Sri Thirumalai, Director of Last Mile Delivery at Walmart, joins us to share how the world's largest retailer is transforming e-commerce logistics. With 15 years of experience at companies like Apple and Meta, Sri breaks down the real challenges of getting packages to millions of customers daily. We discuss why last mile costs eat up 50% of supply chain budgets, how Walmart uses AI to optimize routes, and why faster delivery isn't always better. The No.1 eCom Operations hack “Last-mile delivery is so local.
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