The Customer Success Pro Podcast · 2026-07-15 · 38 min
AI Adoption in Customer Success: What ServiceNow Is Actually Doing with Neil Sparkes67 / 100Why Customer Support Is Your Most Underrated Revenue Driver with Andrea Kayal83 / 100How to Conduct Effective Churn Retrospectives59 / 100The Revenue Operating System: How to Plan a Quarter Like a Revenue Leader and Hit Your NRR and GRR Goals61 / 100AI Fluency in CS: How to Build a Team That Actually Adopts AI with Cassie Vaughn70 / 100