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Index/HR/The Benefits Playbook
The Benefits Playbook artwork

Thinking Outside the System: Redefining Employee Benefits with Suzanne Usaj, Senior Director of Total Rewards at The Wonderful Company

The Benefits Playbook · 2025-08-12 · 38 min

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Topics in this episode

Preventive caredatahealth carehealth benefitsspecialty care

Episode notes

This episode features an interview with Suzanne Usaj, Senior Director of Total Rewards at The Wonderful Company. Suzanne leads strategy and execution for the company’s compensation, benefits and wellness suite of programs, delivering value to over 10,000 employees globally. In this episode, Kirk and Suzanne discuss The Wonderful Company’s unique approach to health benefits, including their focus on preventive care, direct contracting for specialty care, and the important role of their onsite wellness centers. - “ When someone really needs help, when they're experiencing a situation that they've never experienced before, which is a lot of the complex conditions in our healthcare system, how do we find specialty partners that may or may not be in those broad networks? But we build our own network and incentivize our members to go to that.

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