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Index/The B2B CMO Podcast with Jon Miller and Sydney Sloan
The B2B CMO Podcast with Jon Miller and Sydney Sloan artwork

“Write for Humans, Optimize for Agents” with Chris Koehler

The B2B CMO Podcast with Jon Miller and Sydney Sloan · 2026-07-23 · 39 min

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Topics in this episode

SaaSB2Bchief marketing officerCMOmarketing leader

Episode notes

Chris Koehler is the Chief Marketing Officer of Twilio, the platform for conversations in the AI era. Chris has over 25 years of experience in leading marketing, sales, and product teams across companies like Adobe, Box, and E-Trade. Lately, he's been chasing a question Jon Miller happens to care a lot about: what happens to discovery, to personalization, and to the CMO's mandate itself in the age of AI. Chris joins Jon to discuss his four-pillar framework for strategic marketing, how his marketing team is approaching the seismic shift from SEO to AEO, and why the future of GTM belongs to teams bold enough to reimagine their workflows entirely, not just optimize them. Episode Takeaways Eliminate marketing jargon such as MQLs, SQLs, or marketing-qualified pipeline from executive and board communications. Focus on speaking in terms of revenue, profitability, and growth coverage. CMOs should translate all reporting to C-suite language and save marketing metrics for internal scorecards, where they belong. CMOs need to own the revenue number alongside the CRO. If sales misses the revenue target, that's marketing’s fault too.

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