From Setbacks to Success: Charting a Path Through Empathy

Episode notes

About the Guest: Meet Sharon Price John, President and CEO of Build-a-Bear Workshop and an all-around powerhouse of a woman. Sharon dives deep into her roots to guide who she is today. Coming from a small town, she felt restricted and couldn’t wait to get out and go to college (the first in her family to do so). But she also says, “I didn't really start growing until I made peace with the value that the small-town experience had created for me.” Today, Sharon uses her skills and empathy to connect consumers with precious moments and inspire Build-a-Bear’s workers to live the company’s mission. Of course, her path hasn’t always been smooth, but as she says, “Everybody's journey has ups and downs…It's not that you have those, it's what you do with them.” And Sharon has done a lot. In addition to leading Build-a-Bear to peak success, her first book— Stories and Heart: Unlock the Power of Personal Stories to Create a Life You Love —is available on Amazon.