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Carine Clark: 4x CEO, First Colony Mortgage, Resilience, Beating Ovarian Cancer, Introvert, Leader

Startup Ignition Podcast · 2026-05-21 · 1h 14m

0:00--:--

Key moments - from our scoring

Substance score

55 / 100

Five dimensions, 20 points each

Insight Density11 / 20
Originality9 / 20
Guest Caliber16 / 20
Specificity & Evidence10 / 20
Conversational Craft9 / 20

Carine Clark brings a quarter-century of executive experience to this episode, having led multiple high-growth companies including Allegiance Technologies (acquired by Merit CX), Banyan, and currently First Colony Mortgage - where she was brought in specifically to bring technology and modernization to the mortgage industry. Beyond her CEO roles, she serves as executive chair of Domo, sits on boards at MX and Nelnet Bank, and chairs Utah's economic opportunity board. The conversation digs into Clark's distinctive hiring philosophy and her observations about women in Utah entrepreneurship. Rather than attributing the underrepresentation of women leaders to external barriers, Clark argues many capable women self-select out of leadership opportunities due to cultural factors and lack of confidence - a problem she addresses through mentoring and direct encouragement. She emphasizes that women need to raise their hands, contribute meaningfully at the table, and speak with conviction rather than pre-qualifying their statements. The episode includes a practical fund/promote/fire exercise where Clark reveals she funds intense founders, promotes humble (teachable) ones, and fires those with false confidence. She prioritizes "listens deeply" over quick decision-making and values operators above storytellers or recruiters.

Key takeaways

  • →A 'platinum bat' is a high-value contributor reserved for your biggest deals - someone with gravitas who can close $3-10M deals, similar to Adam Edmunds' role at Allegiance before acquisition.
  • →Many capable women in Utah self-select out of leadership roles due to confidence gaps and cultural messaging, not primarily systemic oppression - they need explicit invitation and permission to see themselves in leadership.
  • →Fund intense founders over confident ones, promote humble (teachable) leaders, and fire those with false bravado; Utah's unicorn founders (Josh James, Ryan Smith, Todd Peterson) share an intense drive that trumps other traits.
  • →Listening deeply to market feedback and customer needs beats moving fast without direction or hiring natural salespeople who lack substance and operational competence.
  • →Great operators who can orchestrate execution matter more than storytellers or recruiters - Clark hires for the skills she lacks and builds around strong operational leadership.

In this episode

  1. 1Introduction and Background: Four-Time CEO and Utah Tech Legacy
  2. 2Leadership at Allegiance and Merit CX Acquisition
  3. 3The Platinum Bat Concept and Strategic Deal-Making
  4. 4Women in Entrepreneurship and Self-Selection in Utah
  5. 5Building Confidence and Leadership in Young Women
  6. 6Fund, Promote, or Fire: Founder Traits Round One
  7. 7Fund, Promote, or Fire: Founder Traits Round Two
  8. 8Fund, Promote, or Fire: Founder Traits Round Three

Mentioned

First Colony MortgageBanyanAllegianceMerit CXNovellAuterisSymantecDomoMXNelnet BankSilicon SlopesCarine Clark

Guests

Carine Clark

Topics in this episode

AutodeskNovellFirst Colony MortgageAllegiance TechnologiesMerit CXDomoMXSymantecNelnet BankWolverine Fund (UVU)

Questions this episode answers

What is a 'platinum bat' in business?

A platinum bat is a top-tier rainmaker or deal-closer reserved for the biggest contracts - typically a $3-10M deal - who has the gravitas, foresight and trust to set and close major partnerships. Adam Edmunds served as Allegiance's platinum bat, closing major deals while others handled smaller accounts.

Why does Carine Clark think women are underrepresented in Utah leadership roles?

Clark argues it's primarily self-selection: capable women often lack confidence, pre-qualify their statements, and don't raise their hands for opportunities - not because of systemic oppression, but because of cultural messaging. She saw this play out when no women applied for UVU's Wolverine Fund despite it being actively promoted.

What founder traits does Carine Clark prioritize when investing?

Clark funds intense founders (who won't be stopped), promotes humble and teachable leaders, and fires those with false confidence. She also prioritizes founders who listen deeply to market feedback over those who move fast without direction.

What is Carine Clark's current role?

Carine Clark is the current CEO of First Colony Mortgage, brought in to modernize the mortgage industry with technology. She also serves as executive chair of Domo, sits on the boards of MX and Nelnet Bank, and chairs Utah's economic opportunity board.

How does Carine Clark approach hiring executives?

She looks for operators first - people who can orchestrate execution and systems. She hires for skills she lacks and builds teams around operational excellence rather than salesmanship or storytelling ability.

What our scoring noted

Our reviewer’s read on each dimension, with quotes from the episode.

Insight Density

11 / 20

The episode contains meaningful reflections on leadership, fear, introversion, and resilience, but is heavily weighted toward personal narrative and philosophy rather than concrete business principles or novel operational insights. The mortgage company growth metrics (1.3B to 4.4B) are mentioned but lack specificity on tactics, customer acquisition, margins, or competitive positioning. Much runtime is devoted to cancer narrative and emotional storytelling, which, while powerful, yields limited actionable insights for B2B operators.

I'm a capacity model person because I'm an operator at heart. So I'm always paying attention to capacity. I'm always paying attention to, okay. I'm, I'm projecting out best case, worst case, most likely.
We use technology to not add more bodies. We use technology. We use AI. We scrape the appraisal. We go out to 40 insurance companies. We get bids back for our customers. We take the friction out of the mortgage buying process.

Originality

9 / 20

The core messaging - overcoming fear, trusting your instincts, staying true to your vision - is well-worn in founder literature. The cancer story, while personal and affecting, follows a familiar redemption arc. The mortgage disruption angle is not novel (fintech has been targeting mortgages for years). The guest's perspective on hiring humble, intense people and avoiding false confidence has value but echoes common VC/founder playbooks. Limited contrarian thinking or first-principles frameworks.

My rubric is always humble, hungry, smart about people. So if you gave me someone who was humble, hungry, smart about people, I would fund them.
I wouldn't let people write a script for me for cancer. I don't let people write a script for me for my jobs. I do what I want to do.

Guest Caliber

16 / 20

Carine Clark is genuinely accomplished: 4x CEO at meaningful scale (Allegiance/Merit CX, Banyan, First Colony), operator partner at Pelion, board roles at Domo/MX/Nelnet, and deeply embedded in Utah's tech ecosystem. She has worked with historical figures (Eric Schmidt, John Thompson) and navigated large public company environments (Novell, Symantec, Autrius). Her credibility is earned through execution, not celebrity. However, the episode under-mines this caliber by focusing heavily on personal story rather than extracting operational depth from these experiences.

I was the only person to be an individual contributor, work my way all the way up to executive staff. And so I worked for Greg, became the CMO for Alturas, loved it. Great time, five years.
When I took the job at First Calling, so it's been two years now, uh, everyone had a lot of things to say about me taking that job, which I was like, why do y'all care? I do what I want to do.

Specificity & Evidence

10 / 20

The episode lacks concrete data and specifics about business operations. First Colony's growth is stated (1.3B → 4.4B → 6.5B projected) but with no breakdown of cohort economics, CAC, churn, margin improvement, or the operational levers that drove scaling. The mortgage disruption discussion is high-level (AI, insurance bids, friction removal) without case studies or quantified impact. The cancer treatment journey has dates and drug names, but the business content relies on vague references ('we scrape', 'we use AI') and lacks financial detail, employee counts breakdown by function, or competitive benchmarking.

When I first started in the company, Corey said, you don't need to get your mortgage license. Like I don't need a loan officer, but I was like, but what if I did?
I joined the company the year before they had done 1.3, 1.4 billion in production revenue, which is great out of Pleasant Grove, Utah. 42 year old company. So fast forward the year I joined the company to 2.8 billion last year, 4.4 billion this year, we're going to do six and a half billion with 500 employees.

Conversational Craft

9 / 20

The host asks softball questions and rarely pushes back on claims. The icebreaker game is entertaining but tangential. When Carine makes assertions (e.g., 'we're one of the only mortgage companies experiencing growth'), the host doesn't probe for evidence or comparative benchmarking. Follow-ups tend to confirm rather than challenge ('That's awesome,' 'Tell us more'). The host pivots away from the mortgage business specifics to dive deeper into personal narrative. Few moments of genuine intellectual friction or testing of ideas. The conversation is warm and conversational but lacks journalistic rigor.

Are you one of the only mortgage companies that are experiencing that kind of growth right now? I would say yes, because interest rates have gone up.
What's like the number one moment that's like coming back to your head and saying that was really defining for me, where maybe you got that confidence or you knew of your capability or where fear left the building or, or what's, what's like the most defining.

Conversation analysis

Computed from the transcript - who did the talking, and the words that came up most.

Most-used words

cause42first35cancer35utah29back29didn28women25mortgage21called20worked18fast18young16school16love16help14thank14

Episode notes

In this episode of the Startup Ignition Podcast, Tyler and John Richards sit down with Carine Clark, a four-time president and CEO of high-growth companies and the current CEO of First Colony Mortgage. Carine shares her incredible journey from an extreme introvert raised in a military family in Germany to a powerhouse leader in the Utah tech scene, with pivotal roles at Novell, Altiris, and Symantec. She opens up about her defining battle with cancer, how confronting mortality refined her approach to life and business, and the mindset required to lead fearlessly. From navigating a hostile corporate takeover to famously refusing anesthesia during surgery, Carine drops priceless wisdom on taking control of your destiny, making decisive moves, and never letting fear determine your fate. ⏱ TIMESTAMPS (00:00:00) Introduction and Carine Clark's impressive leadership bio (00:03:38) What is a "Platinum Bat" in enterprise software sales?

Full transcript

1h 14m

Transcribed and scored by The B2B Podcast Index.

[00:00:00 -> 00:00:05] So Kareem Clark is a four-time president and CEO of High Growth Companies and the current CEO of [00:00:05 -> 00:00:09] First Colony Mortgage. Before that, you led Banyan and earlier you led Allegiance, which [00:00:09 -> 00:00:15] became and became CEO of Merit CX. Earlier in your career, you held major leadership roles at [00:00:15 -> 00:00:21] Novell, Auteris, Symantec. Those are some major Utah players.

Like you run deep in Utah here [00:00:21 -> 00:00:27] and the tech history of Utah. He had a vision that I could help him deliver on and he wanted me to [00:00:27 -> 00:00:33] come and change the mortgage industry, to bring in tech, to clean up systems, to be just this fire [00:00:33 -> 00:00:39] starter. And I loved that. Every time I go up the ladder and meet people of a higher social station [00:00:39 -> 00:00:44] or status in business, I start realizing they're no different than me.

Yeah. They just put on pants [00:00:44 -> 00:01:15] the same one, one leg at a time. And they're just a human. Welcome back to the Startup Ignition Podcast.

[00:01:15 -> 00:01:19] Thank you so much for watching the last episode. It was an amazing episode with Maddie Gay, [00:01:19 -> 00:01:24] who we had the founder and CEO of Primo Golf Apparel. And he had amazing stories with Phil [00:01:24 -> 00:01:29] Mickelson and so many things at the Masters. But today we have an even better guest.

Sorry, Maddie. [00:01:30 -> 00:01:37] We're going to trump you out. Today we have Kareem Clark, who is CEO times four, startup founder, [00:01:37 -> 00:01:44] mentor, advisor, investor, and just has a tenured past. And I'm so excited to dig into it.

So welcome [00:01:44 -> 00:01:50] to the podcast. Thank you. Thank you so much for coming. I mean, I was like so shocked that she's [00:01:50 -> 00:01:53] like, yeah, I'll open up my schedule.

We'll find some time. We'll get this to work. I'm like, oh my [00:01:53 -> 00:01:58] gosh, thank you so much. Because I know you're now CEO at First Colony Mortgage.

First Colony [00:01:58 -> 00:02:04] Mortgage. And, but you've been a CEO many times in the past with a ton of Utah brand names here. I know [00:02:04 -> 00:02:10] you know my father, John. Of course.

And, but yeah. So here's some history for you. So we've got Adam [00:02:10 -> 00:02:16] Edmunds on the program. Yeah.

Yeah. As an episode. And so she is the one that came in after Adam left [00:02:16 -> 00:02:24] to be CEO of Merit CX. Oh yeah.

Which was a first called the Allegiance. Allegiance Technologies was [00:02:24 -> 00:02:29] acquired, I think, by Merit. Is that how that worked? So Adam was the CEO of Allegiance.

Yeah. Yeah. [00:02:29 -> 00:02:35] His investors called and said, we're looking for a new CEO. Yeah.

And I said, I'll only take the job [00:02:35 -> 00:02:40] if I can hire and fire who I want. Yeah. Because they were gonna make a change with Adam. Yeah.

And [00:02:40 -> 00:02:45] Adam was, is terrific and was a platinum bat and he was a spiritual leader of the company. Yeah. So [00:02:45 -> 00:02:50] I wouldn't take it unless I could control that. Yeah.

So they said, okay. So did you end up [00:02:50 -> 00:02:57] keeping Adam? Yeah. Okay.

So you were fighting for him. Okay, cool. Stayed. And, um, we, um, built that [00:02:57 -> 00:03:01] company and then sold it to Merit's Market Research.

Okay. So you can have before Merit's [00:03:01 -> 00:03:05] acquisition. Yeah. Okay.

Got it. And they, then Merit's acquisition, they, [00:03:05 -> 00:03:08] that's when I first met you was that. They would only do the deal if I would stay as CEO [00:03:08 -> 00:03:13] of a combined entity. Yes.

And so Adam really didn't want to stay. He wanted to go to podium, [00:03:13 -> 00:03:18] but he stayed for enough time. And I had Dana Russell. And now he's CEO of Entrada and doing [00:03:18 -> 00:03:22] it.

Yeah. Oh, he's crushing it. I'm so proud of him. Yeah.

Yeah. And it was, we had a fun [00:03:22 -> 00:03:27] time. Yeah. Okay.

So that's, that's, that's when I met her is when she was, I actually didn't [00:03:27 -> 00:03:32] know that you came in before the acquisition. I thought you came with the acquisition. Okay. [00:03:32 -> 00:03:38] Oh, that's cool.

That's good. That's news to me. So explain that, uh, metaphor, the platinum [00:03:38 -> 00:03:42] bat. What is the platinum bat?

I've never heard that before. Really? No. Well, we're [00:03:42 -> 00:03:48] going to have some fun today.

Yeah. Mr. Depp Mountain. Yeah.

So I worked at publicly traded [00:03:48 -> 00:03:53] companies, large companies. I've worked at startups. I have, people say, are you, are you a small [00:03:53 -> 00:03:59] company or big? I'm like, yes, I can call.

Yeah. So, um, in a company that is like growing [00:03:59 -> 00:04:04] really fast, you need someone who I call the platinum bat who can set the biggest deals, [00:04:04 -> 00:04:08] who can close the biggest deals. Like a heavy slugger. Yeah.

Who has a slugger to go in. [00:04:08 -> 00:04:11] You're not going to send them on every deal. You're going to send them on the $3 million, [00:04:11 -> 00:04:16] the $10 million deals. You're going to send them in because you know, they can set it and [00:04:16 -> 00:04:21] close it and that they have the gravitas to be able to talk the talk, walk the walk.

And [00:04:21 -> 00:04:26] that's what Adam was. So he was like the heavy hitter. Like he was the one landing deals. [00:04:26 -> 00:04:31] Yeah.

Because he has, he has great foresight, great vision. He understood the tech, he built [00:04:31 -> 00:04:38] it and, uh, it's a waste of time to put him on running the company. Yeah. Like his, his [00:04:38 -> 00:04:43] skills.

He was a rainmaker. Yeah. Perfect for bringing in the biggest partnerships and the [00:04:43 -> 00:04:47] biggest deals. Yeah.

That's interesting. That's great. Well, I do have a bio for you, [00:04:47 -> 00:04:52] Karine. So I don't read it because it's like, oh, boring.

No, it's people have to know who [00:04:52 -> 00:04:57] we're dealing with here. Okay. Just a girl, the audience, just a girl, the audience needs [00:04:57 -> 00:05:01] to know. So I'm going to read it for you.

If it's wrong, correct me on the fly. Okay. [00:05:01 -> 00:05:05] So Karine Clark is a four-time president and CEO of high growth companies and the current [00:05:05 -> 00:05:11] CEO of first colony mortgage. Before that you led Banyan and earlier you led allegiance, [00:05:11 -> 00:05:17] which became and became CEO of merit CX earlier in your career.

You held major leadership roles [00:05:17 -> 00:05:23] at Novell, Arturis, Symantec. Those are some major Utah players. Like you run deep in Utah [00:05:23 -> 00:05:30] here and the tech history of Utah. Um, I'm old.

Okay. I, I, if you say it first, I guess. [00:05:30 -> 00:05:36] Okay. Today you, you also serve as executive chair of Domo.

Is that still a position you're [00:05:36 -> 00:05:43] holding today? And you sit on the board of MX. Is that true? And Nelnet bank and you chair [00:05:43 -> 00:05:49] Utah's economic opportunity board.

That's still true. And you serve on the executive board of [00:05:49 -> 00:05:54] Silicon slopes. Wow. Okay.

And you, and you actively invest. Are you still investing? [00:05:54 -> 00:06:00] Still investing. Still investing.

If you go to a business event in Utah and there's going to be [00:06:00 -> 00:06:06] panels or speakers, these are always on the dock. Yeah. Always in the dock. Admit it.

They need a [00:06:06 -> 00:06:11] girl. They need a girl. Okay. Well, we were talking pre-podcast.

How many women have we had on the [00:06:11 -> 00:06:14] podcast and we're like, we kind of choked ourselves. We haven't had that many, but you [00:06:14 -> 00:06:19] know, we're super happy to have you. I get born the top of the top. So hopefully you set the example [00:06:19 -> 00:06:23] for many more women to come onto our podcast.

I have a theory though. That's that you brought [00:06:23 -> 00:06:27] this topic up and you're going to finish her bio. Or is that it? Right.

No, that's good. If [00:06:27 -> 00:06:30] I just want to say the Olympics, I work on the Olympics. Oh, you were, I didn't know that. [00:06:30 -> 00:06:34] Yeah.

I was on the big committee and I serve on the in 2002. No. Or the one coming up. Yeah.

[00:06:34 -> 00:06:38] So the one coming up. So Frasier invited me to be on the bid. Oh, that's great. [00:06:38 -> 00:06:41] I went to Paris, delivered the bid.

Now I serve on the steering committee and the people in [00:06:41 -> 00:06:46] contact station. It's fantastic. That is awesome. Here's a little bit.

I've been involved, [00:06:46 -> 00:06:50] as you may know, in entrepreneurial education for a long time and an active venture investor. [00:06:51 -> 00:06:57] And I've talked to a lot of women. It's just some women in Utah too, just select out. I mean, [00:06:57 -> 00:07:04] they're very capable, but they just select out.

And it's not, it's not always that women are going [00:07:04 -> 00:07:11] for it and they get held down. It's that they, a lot of Utah culture causes self-selection out of [00:07:11 -> 00:07:16] it. Right. Because I don't know if you know, I'm, I was raised by an entrepreneurial mother who [00:07:16 -> 00:07:21] at age eight, my mother got divorced, had to lift herself up by her own bootstraps and became a [00:07:21 -> 00:07:27] business owner and did really well.

And I saw a lot of skill sets there. And then what happened, [00:07:27 -> 00:07:32] you know, I just said, I'm going to support women in entrepreneurship. And I've done that. I've got [00:07:32 -> 00:07:37] some things I've just done, but so I've talked a lot about this topic with people.

It's not that [00:07:37 -> 00:07:43] Utah is like oppressing women. It's that sometimes there is some of that going on like everywhere, [00:07:43 -> 00:07:49] but a lot of women too, that are very capable are self-selecting out because we have great women [00:07:49 -> 00:07:53] leaders. Right. And I don't put it on the men actually.

I put it on the women. It's like, look, [00:07:53 -> 00:07:58] you need to show up. You need to raise your hand. You need to have an opinion.

You know, [00:07:58 -> 00:08:01] it's okay to have a seat at the table, but you have to actually contribute at the table. [00:08:01 -> 00:08:06] And if you listen to how a lot of women speak, it is, I think it's a cultural issue. They'll say [00:08:06 -> 00:08:14] things like, I'm just, right. I'm just, it's like they, or they, they pre-qualify things.

So if you [00:08:14 -> 00:08:19] listen in, in the entrepreneurial program at BYU, a lot of women will say, I don't know if this is what [00:08:19 -> 00:08:24] you're asking for, but I'm not sure if this is the right answer, but yeah. And when I speak at the [00:08:24 -> 00:08:30] universities, I get tons of questions from the young men in the audience and no questions from [00:08:30 -> 00:08:35] the women. And then after the event's over, they sworn down to ask me questions.

So, and I say to [00:08:35 -> 00:08:41] them, you need to ask the questions in the room because everyone benefits from that perspective [00:08:41 -> 00:08:45] and that. So I always put it on young women who lack confidence, who feel like they might be [00:08:45 -> 00:08:53] posing, you know, there's, I was just fascinating to me that we have this challenge still. [00:08:53 -> 00:08:57] Have you met Shauna Theobald ever from UVU? She was a leader of the Entrepreneurship Center.

[00:08:58 -> 00:09:03] She said the same thing. She talked just like that, saying that the, you know, it's not the women do [00:09:03 -> 00:09:10] have to step up and do it. Right. Yeah.

And it's, it's an interesting topic, but I just, I mean, [00:09:10 -> 00:09:14] your career is a testament to what can happen in Utah and the leadership that can happen. [00:09:14 -> 00:09:18] Well, you can't be afraid. So I did serve on the UVU business school board for a number of years [00:09:18 -> 00:09:22] and we worked really hard to get the Wolverine fund set up. And I was a little disappointed, [00:09:23 -> 00:09:29] maybe a lot disappointed when we had put, I think, 500K to form the fund.

And the very first year, [00:09:29 -> 00:09:34] they brought the students in to present about what they learned in the fund. And it was all young [00:09:34 -> 00:09:40] men. So I was like, hang on, why are there all young men in the program, no young women? And they [00:09:40 -> 00:09:46] said, no young women applied.

I said, okay, I'll give you that. But you have your investment chair [00:09:46 -> 00:09:52] is a man. You're like every position that they got to pick, they chose a man. And they're like, [00:09:52 -> 00:09:56] we couldn't find any women.

I'm like, Jackie Zaner, did you ask her to be on your investment [00:09:56 -> 00:09:58] committee? Because she's amazing. Yeah. [00:09:58 -> 00:10:04] And so a combination of unintended things, that's just easier to pick people that you know, [00:10:04 -> 00:10:09] and women not speaking up.

So I try to help young people in general, not just women, [00:10:09 -> 00:10:16] find their voice, speak up and not be afraid. So many people are afraid. They said, I would apply [00:10:16 -> 00:10:21] for every job. You won't get, maybe you won't get any of them, but you will learn something in [00:10:21 -> 00:10:27] the process that's going to frame you and change your confidence level and your ability to learn [00:10:27 -> 00:10:32] something.

I hope there's in our viewers and listeners, a lot of young women that are just [00:10:32 -> 00:10:37] getting inspired to know that this is, this is what needs to happen and it can happen. [00:10:37 -> 00:10:41] Yeah. We need it. I mean, our community is better.

The fabric of our community is better. If we have [00:10:41 -> 00:10:46] a more balanced distribution with more voices, not just, not just, you know, men and women, [00:10:46 -> 00:10:50] but just like all ethnicities or like, we just need a richer fabric. [00:10:51 -> 00:10:56] That's awesome. I will let you know, that's changing.

I go and mentor the Wolverine fund and it's, [00:10:57 -> 00:11:02] a semester to the class and they have an actual credit and a class that is associated with, [00:11:02 -> 00:11:07] and a part of the Wolverine fund. And last time I was there, I want to say two, two of the, [00:11:07 -> 00:11:12] you know, invite young women. Yeah. Just say, Hey, you should do this.

They don't see themselves [00:11:12 -> 00:11:17] because you're looking at 12 guys. Like you don't see yourself in there. You're not going to apply [00:11:17 -> 00:11:22] naturally. Yeah.

Yeah. All right. Well, let's get into the podcast, but first I've already told you [00:11:22 -> 00:11:28] about this. I'm going to do it as a trick for me.

Yeah. I've pre-warned you that I'm going to do an [00:11:28 -> 00:11:31] icebreaker. Okay. We call it a startup ignition icebreaker.

And we always play a fun little [00:11:31 -> 00:11:36] game with either John and our guests or just our guests. But today I'm going to have both of you [00:11:36 -> 00:11:39] participate. Okay. Sounds fun.

Sounds fun. So we're going to, I'm going to give you three [00:11:39 -> 00:11:44] founder or employee traits. Okay. And I want you out of the three to tell us which one you would most [00:11:44 -> 00:11:52] promote fund or fire.

So fund would probably be the top. So just what's your favorite middle of [00:11:52 -> 00:11:57] the road or worst trait out of the three. Okay. And they're all going to be semi good traits.

[00:11:57 -> 00:12:02] Okay. And I want you to participate too. Okay. So are you ready for our first three traits?

Fund, [00:12:02 -> 00:12:06] promote, fire. Yeah. Fund, promote, or fire. Like you would throw your own dollars at this person.

[00:12:06 -> 00:12:11] You would promote this person or you would fire this person. Okay. Ready? So first one is [00:12:11 -> 00:12:21] extremely confident, extremely humble, and extremely intense.

Which one would you fund? [00:12:21 -> 00:12:25] The confident, humble, or intense? Which one would you promote? And which one does fire?

[00:12:26 -> 00:12:30] Our guests go first. What are you thinking, Karine? So give me the traits again. Confident, [00:12:30 -> 00:12:35] humble, and intense.

All extremely confident, extremely humble, extremely intense. [00:12:36 -> 00:12:39] What are you doing? I like how you're thinking about this actually. [00:12:39 -> 00:12:54] I would fund extremely confident, humble, and intense.

Intense. Wow. Really? After just [00:12:54 -> 00:12:58] talking about confidence with young women and young people all over, huh?

So why I have to dig [00:12:58 -> 00:13:04] into why intense? Because they're not going to anything stop them. Yeah. They're not going to [00:13:04 -> 00:13:10] hear it.

It's going to be hard. Yeah. Like no, I mean not now to them. Yeah.

So, okay. Intense is [00:13:10 -> 00:13:13] number one. What's confident or humble? Which one are you promoting?

Which one are you firing? [00:13:13 -> 00:13:18] I'm promoting humble. You're promoting humble? Yeah.

And I'm firing the other guy. You're firing [00:13:18 -> 00:13:22] confident. Yeah. Because there's such a thing as false confidence.

Like I run into a lot of- [00:13:22 -> 00:13:26] I'm not going to lie. That's the exact opposite I thought you were going to say. That's the exact [00:13:26 -> 00:13:32] opposite. I have people who have so much bravado and then like big hat, no cattle.

You scrape down [00:13:32 -> 00:13:38] and then you're like, no. My rubric is always humble, hungry, smart about people. So if you gave [00:13:38 -> 00:13:42] me someone who was humble, hungry, smart about people, I would fund them. I would promote them.

[00:13:42 -> 00:13:49] I would make sure that they are well on their way. Yeah. We are talking to a lot of people about [00:13:49 -> 00:13:54] our fund all the time and they're always asking, what kind of founders are you funding? And we're [00:13:54 -> 00:14:00] like people who are teachable, who are humble, who are hardworking, roll up your sleeve type [00:14:00 -> 00:14:03] attitude.

If you have that attitude, you're going to go far. [00:14:03 -> 00:14:06] But those guys become the plumbing of the world. I know. [00:14:06 -> 00:14:11] They are never out front and center.

Yeah. And I love those guys. Yeah. I love those guys too.

[00:14:11 -> 00:14:13] I love those guys. I have to deal with a lot of false confidence. [00:14:13 -> 00:14:19] Should we hear John? Yeah.

I'm shocked by your confidence as a qualifier. Real confidence [00:14:19 -> 00:14:24] that's not phony, not fake, not trying to be a poser. Yeah. That's different.

But yeah. [00:14:24 -> 00:14:29] You and I have talked about this. If you look at the Utah history of unicorn companies or [00:14:29 -> 00:14:35] outperforming companies, it's the intense CEOs. Yeah.

Really get it going. Josh James. Yeah. [00:14:35 -> 00:14:40] Like Ryan Smith.

Yeah. Like Todd Peterson. I mean, like line them up. Yeah.

And they're just [00:14:40 -> 00:14:46] MX, uh, Ryan Caldwell. He's 1000% in that category. Yeah. Yeah.

It's no offense. That's [00:14:46 -> 00:14:50] no shade, Ryan. You're amazing. Yeah.

Yeah. And that, that intensity is right there. And, [00:14:50 -> 00:14:55] and then like, and then you have to come down because you're not sure if the confidence is real [00:14:55 -> 00:14:59] that, that if somebody is really humble, which to me is teachable. So let's hear your three.

So [00:14:59 -> 00:15:03] we don't spend 15 minutes on content and I'm going to have to, I'm falling in line with what [00:15:03 -> 00:15:07] you're saying. You're going to intense, humble, confident. You probably saying that as long as [00:15:07 -> 00:15:12] long. If I didn't know the confidence was real.

Okay. Next one. Next one. Round two.

Here we go. [00:15:12 -> 00:15:19] You ready? Yeah. Well, more than one.

I, so here we go. Next one. Someone who moves fast, [00:15:19 -> 00:15:27] someone who listens deeply and someone who sells naturally. What are you funding?

What are you [00:15:27 -> 00:15:34] promoting? And what are you firing? Again, moves fast, listens deeply and sells naturally. I'll go [00:15:34 -> 00:15:39] first so I don't get it.

You go for her wisdom. Okay. So smart. Yeah.

You agree. Um, so I'm going to [00:15:39 -> 00:15:46] probably say, what does it think deeply? Is it moves fast, listens deeply, sells naturally. I should [00:15:46 -> 00:15:50] have like a whiteboard or something.

Yeah. But listens deeply because probably who I fund, [00:15:50 -> 00:15:56] because in the end, that person will probably win the day because you move fast, you could move [00:15:56 -> 00:16:02] wrong. You do have to be decisive. You can't be, you know, a slug, but at the same time, I want to make [00:16:02 -> 00:16:07] sure that they're listening and somebody who sells naturally is great, but have they got the right [00:16:07 -> 00:16:10] business model?

Have they listened to the market? So you're fun. Listen to feedback. You're [00:16:10 -> 00:16:14] funding listens deeply.

What are you promoting moves fast or sells naturally? [00:16:14 -> 00:16:20] Probably sales naturally. And then moves fast is third. Even though the decisiveness and moving [00:16:20 -> 00:16:24] fast is important.

It's got to be done with those other characteristics. That's how I feel. I'm [00:16:24 -> 00:16:30] going to go. I am promoting moves fast.

Moves fast. This is my only currency is time. Yeah. Okay.

And [00:16:30 -> 00:16:36] if they move fast, I need them to like, she's so wise. I need like, I want straight lines and I want [00:16:36 -> 00:16:44] people that per separate and take forever. Oh yeah. No out.

They drag down out. Yeah. Um, [00:16:44 -> 00:16:49] what's the other two, uh, listens deeply and sells naturally. So that was promote.

Which one are [00:16:49 -> 00:16:53] you funding? Which one are you firing? I'm funding listens deeply and I'm firing sales naturally. Wow.

[00:16:54 -> 00:17:01] Because I'm, I run into like really like they're great salesmen. Yeah. But they got nothing. Yeah.

[00:17:01 -> 00:17:06] Nothing else. They haven't had to work really hard cause they're so good at selling. Yeah. And then [00:17:06 -> 00:17:10] when you dig in, you're like, you can't do anything.

Yeah. And I, I was being, cause I move, [00:17:10 -> 00:17:15] I tend to move fast and sometimes I just worry, you know, I do, I do think moving fast actually [00:17:15 -> 00:17:19] gets you into trouble more than it actually helps you a lot of the times, but you move [00:17:19 -> 00:17:23] fast out of it. Yeah. Yeah.

So then they pivot off of it. Yeah. Yeah. Yeah.

Like it's not [00:17:23 -> 00:17:28] going to be a straight line. So I just, I want to keep going. Okay. Last one.

Okay. Here we go. [00:17:29 -> 00:17:36] Great storyteller, great operator, or a great recruiter. Which one are you funding, [00:17:36 -> 00:17:44] promoting, promoting, and firing again?

Storyteller, operator, recruiter. Our wise guest goes first. [00:17:44 -> 00:17:50] Okay. So he's passing the baton to you.

Give me the, so great storyteller, operator, [00:17:50 -> 00:17:55] recruiter. Great operator on funding. You're funding an operator. Perfect.

Um, [00:17:56 -> 00:18:05] storyteller, recruiter. Uh, I'm going to say, uh, cause I can do both those myself. I don't [00:18:05 -> 00:18:10] need either of them. You don't need a fireball.

Yeah. Fireball. We'll give it to you. How about [00:18:10 -> 00:18:16] you, dad?

Yeah. Um, so again, storyteller, operator, recruiter. Yeah. Operator at the [00:18:16 -> 00:18:20] end of the day is going to win.

I mean, it's, you've got to have good operations, right? So [00:18:20 -> 00:18:24] that's that, um, he's got to be able to orchestrate all of the same storyteller. And what's the [00:18:24 -> 00:18:29] third one again? Storyteller and recruiter.

Yeah. Gosh, recruiters important too, though. I mean, [00:18:29 -> 00:18:34] the recruiter to be surrounded. I would say, I would put that above the, the, the, I'd probably go [00:18:34 -> 00:18:38] recruiters second and storyteller third.

You gotta be a storyteller is really good in the [00:18:38 -> 00:18:42] pre-seed startup stage though. There's no doubt about that. Yeah. Yeah.

I could support that. I [00:18:42 -> 00:18:47] just, yeah. It, those, that's a tough one. These are tough.

I know. Cause they're actually all three [00:18:47 -> 00:18:51] traits. You won't have any trouble recruiting people. Yeah.

There you go. Um, I, I just feel [00:18:51 -> 00:18:57] like if we actually make it three traits that are actually realistic and you do want, but you have to [00:18:57 -> 00:19:02] force yourself to prioritize is that it was a fun game. That's good. Yeah.

Thank you for playing my fun [00:19:02 -> 00:19:07] little icebreaker. Now let's get back to the beginning. I know. Yeah.

So I want to know [00:19:07 -> 00:19:12] your history cause I don't know it. So yeah. Take us back as far back as you want to go. Like [00:19:12 -> 00:19:16] where, where'd you grow up?

Yeah. Where'd you grow up and go to high school? I went to Heidelberg [00:19:16 -> 00:19:21] American high school. I grew up in Germany.

Oh, Germany. Yeah. Is that where the name comes [00:19:21 -> 00:19:26] from? My mother's name was Claire Irene.

Claire, Claire Irene. So she just combined it. They combined [00:19:26 -> 00:19:30] it to Kareem and then they got tired of explaining it. So my sister's Kathy and my brothers [00:19:30 -> 00:19:35] are Sam and Joe.

Not Joseph, just Joe. Oh, wow. So we have Tureen, Kathy, Sam, and Joe. [00:19:35 -> 00:19:38] Was this military?

Military. Okay. So your father was in the military? [00:19:39 -> 00:19:43] My father was in the military.

Um, he had no way to pay for education. His father died [00:19:43 -> 00:19:49] in World War II. His mother, uh, tragic story. So he raised himself and decided that people [00:19:49 -> 00:19:56] that were educated had better lives.

So he joined the army, ROTC, went to Idaho State University [00:19:56 -> 00:20:02] and he met my mother and they were these poor Idaho kids that decided that their children were [00:20:02 -> 00:20:07] going to be educated and that we were going to be people of tremendous integrity, that we were going [00:20:07 -> 00:20:11] to be hard workers. So moved to Germany when I was an infant, stayed there for a while. My sister [00:20:11 -> 00:20:17] was born there, moved back to the United States.

My dad went to Vietnam, two tours. And then we moved [00:20:17 -> 00:20:25] back to Germany and I was the oldest. So, um, he, I had never been to Utah in my life. And I remember [00:20:25 -> 00:20:29] I was applying to colleges and he's like, your mother and I would feel better if you went to [00:20:29 -> 00:20:34] Bergamo Young University.

Cause I was going to go to Columbia. And, uh, I was like, okay. So had [00:20:34 -> 00:20:39] never, ever been to Utah in my life. Wow.

There's two different colleges. Oh my gosh. At [00:20:39 -> 00:20:42] Colorado Institute of Art. There was three, clearly no one helped me because back then you didn't help [00:20:42 -> 00:20:47] your kids, I guess.

And my father was stationed at the Pentagon. So I stayed in Germany and then I [00:20:47 -> 00:20:51] left Germany and, uh, stopped in Virginia to say hi to my folks. And then flew to Utah. [00:20:51 -> 00:20:55] I got off the plane.

I didn't drive because in Germany you didn't drive. This was for college. [00:20:55 -> 00:20:58] You were now going to, so in high school, were you in an American school? In American [00:20:58 -> 00:21:03] school.

Okay. Because if you go to a German school, you have to take the Abitur and you [00:21:03 -> 00:21:09] go to school for 13 years. So it would put us behind a year. Yeah.

Yeah. Okay. And my parents [00:21:09 -> 00:21:14] and we, we wanted to play sports. So we went to the American high school and we also wanted [00:21:14 -> 00:21:19] to have access to AP.

So we did, and it was a great education. I mean, four years of foreign [00:21:19 -> 00:21:23] language, four years of government. I mean, like there was no graduate early. Yeah.

There [00:21:23 -> 00:21:29] was no, you took economics, you took calculus. It's really good. By the time I came to school, [00:21:29 -> 00:21:34] I didn't need my freshman year. Yeah.

Cause of all the G they make you take that you don't [00:21:34 -> 00:21:37] need. Yeah. You could test out of some of it. Yeah.

And I ended up doing that. Like [00:21:37 -> 00:21:42] math. So bored. I know.

English 115. Yeah. I was like, what are you doing here? I think [00:21:42 -> 00:21:46] I was a pretty top math science student.

So I loved it when I went there and I got all [00:21:46 -> 00:21:51] the math credit by just taking a test. Yeah. Yeah. And foreign language.

And so came to [00:21:51 -> 00:21:56] Utah, I had no intention of staying here at all. As a freshman. As a freshman. It was [00:21:56 -> 00:22:01] rough.

Yeah. First semester it was rough. Cause the cultural shock, I bet. I hadn't been to [00:22:01 -> 00:22:04] the States for years.

I didn't dress like anyone. Yeah. I look like anyone. Yeah.

I didn't [00:22:04 -> 00:22:08] talk like anyone. I hadn't watched TV. Yeah. Did you, you didn't have an accent, did [00:22:08 -> 00:22:12] you?

No, I didn't have an accent, but. Cause you went to an American school. Went to an American [00:22:12 -> 00:22:18] school, but I was like, I had lived by myself in Germany and I moved into a dorm of six girls. [00:22:18 -> 00:22:21] And they were.

First time away from home. I'd never left their home and had never been [00:22:21 -> 00:22:26] out of the country. Yeah. Yeah.

It was crying all the time. And you're just like. And in [00:22:26 -> 00:22:30] our household, you didn't cry. Cause my dad, my dad was a combat heavy brigade commander.

[00:22:30 -> 00:22:33] Yeah. Like if you cried, he was like, what is coming out of your face? [00:22:34 -> 00:22:40] Where's the law? It's messed up.

Yeah. I've fixed that since. I mean, it explains a lot. [00:22:40 -> 00:22:43] Josh James always jokes.

He's like, tell everybody what you say. You're the daughter [00:22:43 -> 00:22:47] of a combat heavy brigade commander who did two tours in Vietnam. You went to an all black [00:22:47 -> 00:22:51] inner city middle school before you moved to Germany. You had cancer.

You did 18 months [00:22:51 -> 00:22:56] of chemo. What do you have? Yeah. He's like, nothing can break you down.

I'm like, that's [00:22:56 -> 00:22:58] right. That's right. So that's kind of what formed me. [00:22:58 -> 00:22:59] When did you have cancer?

[00:22:59 -> 00:23:01] Yeah. I had cancer 14 years ago. [00:23:01 -> 00:23:01] You did? [00:23:01 -> 00:23:08] Yeah.

And it changed me. Like it refined me. So I, it's on my mind. Cause I went to Huntsman [00:23:08 -> 00:23:11] yesterday.

I go once a year for all my scans and everything. I passed with the best scores [00:23:11 -> 00:23:12] ever. [00:23:12 -> 00:23:13] That was great. [00:23:13 -> 00:23:13] And I'm so great.

[00:23:13 -> 00:23:14] And you're beating it. [00:23:14 -> 00:23:18] Yeah. So I had ovarian cancer and cancer of the appendix. And I talk about it because [00:23:18 -> 00:23:22] Ooh, I just heard somebody with a cancer of appendix is more serious than you'd think.

[00:23:22 -> 00:23:22] Yeah. [00:23:22 -> 00:23:25] Because you think the appendix gets cut out all the time. [00:23:25 -> 00:23:27] Yeah. It would suck to die from something you don't need.

[00:23:27 -> 00:23:27] I know. [00:23:28 -> 00:23:31] Yeah. And it's just usually as a slow growing parcinoma. [00:23:31 -> 00:23:32] I met one other person with that.

Yeah. [00:23:32 -> 00:23:36] Yeah. It's called appendiceal cancer. And he's, I talked to the doctor.

He's like, you have [00:23:36 -> 00:23:40] ovarian cancer and it's really bad. And I was like, okay. And he's like, oh yeah. And you have [00:23:40 -> 00:23:44] cancer of the appendix also.

And I was like, wait, what, what? And I was like, what? It's like a man [00:23:44 -> 00:23:47] dying from breast cancer. It seems like the worst way ever.

[00:23:47 -> 00:23:47] Yeah. [00:23:48 -> 00:23:53] So no, I had it 14 years ago and it was, I was the top of my career. I was chief marketing officer [00:23:53 -> 00:23:58] at Semantic. I had worked so hard to, to get my two sons here.

And I worked so hard for this [00:23:58 -> 00:24:02] career and I like was building something that was really important. And then now I'm going to die [00:24:02 -> 00:24:02] from an old woman. [00:24:06 -> 00:24:12] Yeah. A hundred percent.

So happy that I ride every year at the little red riding hood race in [00:24:12 -> 00:24:17] Logan. It's the first week in June. It's my 10th year. And I raised money and a hundred percent of [00:24:17 -> 00:24:22] the money goes to Huntsman cancer to fight women's cancers.

So when I went to the hospital yesterday for [00:24:22 -> 00:24:29] my scans, they're like, she's the one that raises all the money. So I'm at 160,000. I'll probably hit [00:24:29 -> 00:24:34] 180,000 of the 200 they're trying to raise. So I try to do half of it every year.

[00:24:34 -> 00:24:40] Wow. And, uh, it's because of these, all these folks in Silicon slopes who show up to the playground [00:24:40 -> 00:24:47] and write checks and have carried me and have supported me. So I'm a big, big supporter of [00:24:47 -> 00:24:47] what Huntsman is. [00:24:47 -> 00:24:49] That's the number one way it changed you.

What do you think? [00:24:50 -> 00:24:55] So, um, when you, so I did 18 months of chemotherapy and when you think you're going to die [00:24:55 -> 00:25:02] for 18 months, you live differently. So I spent a lot of time at the hospital deciding, [00:25:02 -> 00:25:06] and even though you're surrounded by people when you're doing chemotherapy, it's just you in the [00:25:06 -> 00:25:13] chair up to the machine for 14 hours once a week. I did only chemo for six months.

And then I did [00:25:13 -> 00:25:24] every 21 days for a year. And I had to, I was like, why did I ever watch TV? Why did I not have cake [00:25:24 -> 00:25:30] every time I wanted to? Why did I spend so much money on shoes and perfume?

Why did I not travel more? [00:25:30 -> 00:25:32] Why did I not tell people how I feel? [00:25:32 -> 00:25:33] Your mind just starts racing. [00:25:33 -> 00:25:37] Yeah.

You start, you start making lists. You're like, cause when you think you're going to die, [00:25:37 -> 00:25:39] there's some good things to dying, believe it or not. [00:25:39 -> 00:25:39] Yeah. [00:25:40 -> 00:25:46] Like I don't have to clean out my husband's garage.

I don't have to pay taxes. I don't have to take [00:25:46 -> 00:25:50] care of my parents. I don't have to have food storage. I like you start coming up with all these [00:25:50 -> 00:25:56] things.

They're like, Oh gosh, there's like, it's like, like it's going to be great. But then you're [00:25:56 -> 00:26:01] like, ah, who will raise my kids? I won't get to be a grandmother. I won't get to meet my daughter [00:26:01 -> 00:26:08] in law.

I won't get to enjoy like the most joyful things on the planet. So it kind of tips over to [00:26:08 -> 00:26:13] this. Oh my goodness. So I just started making lists of things I'm not going to do anymore.

[00:26:13 -> 00:26:19] Like I am not scrubbing toilets ever again. I'm going to outsource it. I am only going to spend time [00:26:19 -> 00:26:24] with things I care about. I'm only going to take jobs.

I care about. I'm all like, I had these, [00:26:24 -> 00:26:28] I'm going to start doing things I talked about forever. It was kind of empowering. [00:26:28 -> 00:26:32] And people said, don't tell anybody about your cancer because it will define you and you'll never [00:26:32 -> 00:26:37] get another job.

You'll be broken. And I was like, that doesn't sit right with me. So I told my [00:26:37 -> 00:26:44] oncologist who I love and adore, she, she's, she's a miracle worker for me. I said, look, I'm not [00:26:44 -> 00:26:49] going to let this cancer define me, but I will let it refine me.

And I'm going to be a different, I'm a [00:26:49 -> 00:26:53] better mom. I'm a better executive. I'm a better human. I'm a better everything because I already [00:26:53 -> 00:26:57] know I'm going to die.

And so I got rid of all the people in my life that were energy vampires, [00:26:57 -> 00:27:02] all the people that don't help me do what I care about. Thank you so much for being part of my life. [00:27:02 -> 00:27:09] Bye. And I wrote, I write a ton of letters.

So I turned 50 after my treatment. So I said, [00:27:10 -> 00:27:14] I'm going to write 50 letters to people that formed me. And it sounds like a lot, but my birthday [00:27:14 -> 00:27:20] is in May. So I did 10 a month and writing 75 letters.

And I was very specific about the part of [00:27:20 -> 00:27:28] me that came from that teacher or that relative or that. And you should put them together in a book. [00:27:28 -> 00:27:36] I feel like it was a great book. Yeah.

My birthday was, is May 7th. And so my, one of my letters was [00:27:36 -> 00:27:40] to be delivered to my mother on my birthday. Well, I had written to a number of people that she knew [00:27:40 -> 00:27:48] and she was like, where's my letter? Yeah.

Well, like there's still coming. And like my mother-in-law [00:27:48 -> 00:27:54] who's since passed away, she, she said that letter was so meaningful to me because you were so specific [00:27:54 -> 00:27:59] about what you learned from me. I mean, it's just was, it was such a lovely thing that now when I have [00:27:59 -> 00:28:05] donors to my ride, I write every single donor, no matter, no matter the check. So I write a lot of [00:28:05 -> 00:28:12] letters.

I, we did all my retirement trips while my boys were still in my house. I want to get them [00:28:12 -> 00:28:17] all done. I didn't want to have any, we took my father to Normandy with all my siblings, my parents [00:28:17 -> 00:28:22] and all their kids to dedicate my grandfather's grave. And we, to be in Normandy with my dad who [00:28:22 -> 00:28:26] served two chores in Vietnam and to be there where his father was buried.

I mean, it was just like [00:28:26 -> 00:28:31] so many lovely things. And if I think about it now, I just do it. [00:28:31 -> 00:28:38] Yeah. So this is, it's like empowering, but you just decided what's important and that's where [00:28:38 -> 00:28:43] you're going to spend time.

You literally cut out some of the things you think are urgent or [00:28:43 -> 00:28:48] important and said, no, what's truly important. And that's what I'm going to spend my time on [00:28:48 -> 00:28:53] because like you just said earlier, time is the most precious thing. That's my only current [00:28:53 -> 00:28:59] is time. And so I don't have, I don't have any regrets.

I issued a full pardon to anyone who [00:28:59 -> 00:29:05] has ever wronged me because I'm not carrying any of it. And I don't get into fights. I don't get [00:29:05 -> 00:29:10] into, like, I don't have a lot of chop in my life. How, how does that change you?

Like your business [00:29:10 -> 00:29:14] mentality then? Like the decisions you make on a daily operation? You see it, you see it in the [00:29:14 -> 00:29:19] jobs that I do. So, um, when I took the job at First Calling, so it's been two years now, [00:29:19 -> 00:29:24] uh, everyone had a lot of things to say about me taking that job, which I was like, why do y'all care?

[00:29:24 -> 00:29:29] Why do y'all care? I do what I want to do. I only do what I want to do. And people are like, [00:29:29 -> 00:29:33] why would she go to a mortgage company?

Cause I'm not a mortgage person. I'm a financial services [00:29:33 -> 00:29:38] person, but I'm not a mortgage. Yeah. And, um, the chairman of the company, his name's Corey [00:29:38 -> 00:29:44] Shelly.

He's amazing. He's a young man who's built this, his father started the company, but he's [00:29:44 -> 00:29:50] really grown it. When I, um, joined the company the year before they had done 1.3, 1.

4 billion in [00:29:50 -> 00:29:56] production revenue, which is great out of Pleasant Grove, Utah. 42 year old company. So the reason I [00:29:56 -> 00:30:02] joined the company is partly for him, but he had a vision that I could help him deliver on. [00:30:03 -> 00:30:09] And he wanted me to come and change the mortgage industry to bring in tech, to clean up systems, [00:30:09 -> 00:30:17] to be just this fire starter.

And I loved that. Um, when he first said, I want you to come run my [00:30:17 -> 00:30:23] company. I'm like, absolutely not. Absolutely not.

He's like, just hear me out. And it was [00:30:23 -> 00:30:27] lunch. And he said, when we're done with lunch, I will shake your hand. We're done.

[00:30:27 -> 00:30:33] Like you're going to do this. And I was like, how am I done? So fast forward the year I joined [00:30:33 -> 00:30:38] the company to 2.8 billion last year, 4.

4 billion this year, we're going to do six and a half billion [00:30:38 -> 00:30:46] with 500 employees. Wow. So he was true to his. So now people are like, she's so smart.

Look what [00:30:46 -> 00:30:50] she did. Right. So now it's a tech enabled financial services company. It's the fastest growing [00:30:50 -> 00:30:57] mortgage bank and his designs and ideas.

We built an insurance company. We are working on a tax [00:30:57 -> 00:31:01] company, on a title company, on a servicing company. All I want to do a billion a month. [00:31:02 -> 00:31:07] And at the end of last year, he's like, what is happening?

We did 4.4 billion dollars. I'm like, [00:31:07 -> 00:31:12] yeah, wait till we get to a billion a month and then 2 billion a month because we can talk about it [00:31:12 -> 00:31:17] because he has helped. Like he just tells me what he wants to do.

And then we run fast. [00:31:17 -> 00:31:21] Are you one of the only mortgage companies that are experiencing that kind of growth right now? [00:31:21 -> 00:31:25] I would say yes, because interest rates have gone up. So when people come, so I got, [00:31:25 -> 00:31:29] I was in Atlanta last week for my son's graduation from Georgia Tech.

He got his master's degree, [00:31:29 -> 00:31:33] super proud. Master's degree in what, by the way? [00:31:34 -> 00:31:38] It's called, he's a data analytics guy, but it's called industrial systems engineering. [00:31:39 -> 00:31:44] Number one program in the nation.

Didn't know that till I got there. And this is a kid who, [00:31:44 -> 00:31:50] this is a brilliant human who didn't think he could get into the program. And his wife is like, [00:31:50 -> 00:31:54] oh yeah, we just got to apply him. So he got hung up though because she had to write an essay.

[00:31:54 -> 00:31:59] So he wrote the essay. He got in, but when he walked across that stage, I'm like, he couldn't see [00:31:59 -> 00:32:05] himself in that, in that. I mean, he three year, he took in three years to the program. It's a five [00:32:05 -> 00:32:11] year program.

He had two kids and worked full time during the program and he couldn't see himself [00:32:11 -> 00:32:15] there, but we could see him there. So we kind of helped him visit his future. When he walked [00:32:15 -> 00:32:19] across that stage, I was like, this is what you got to do for young people. You got to help them [00:32:19 -> 00:32:24] visit their future.

You got to show them that it's just one step after one step and then take away [00:32:24 -> 00:32:29] any friction that you can. But he absolutely did that program and he did a great job in that program. [00:32:29 -> 00:32:30] And now he's well on his way. [00:32:31 -> 00:32:37] That's awesome.

It's amazing. I mean, just the wisdom coming out of this episode, [00:32:37 -> 00:32:41] viewers and listeners, this is gold. Otherwise, thank you for spending some of your gold, [00:32:41 -> 00:32:47] which is your currency of time with us today. Let's go back.

Freshman year, go forward. [00:32:47 -> 00:32:51] No, no. I didn't want to derail you from my question of like the mortgage industry and how [00:32:51 -> 00:32:55] you're one of the only. Yeah.

How, how are you derailed you from that answer? [00:32:55 -> 00:33:00] So if you think about the mortgage industry, so when I first started in the company, Corey said, [00:33:00 -> 00:33:03] you don't need to get your mortgage license. Like I don't need a loan officer, but I was like, [00:33:03 -> 00:33:08] but what if I did? Yeah.

Yeah. So I started the end of just to educate yourself. Yeah. Yeah.

Why [00:33:08 -> 00:33:14] not? Yeah. Like why not? Cause people say she's not a mortgage person.

Right. So I get that. So [00:33:14 -> 00:33:17] I started the end of June, I went to Paris for the Olympics in the first week in August, [00:33:17 -> 00:33:22] I got my license and Corey's like, who are you? Like people don't pass this on the first time.

[00:33:22 -> 00:33:26] I'm like, they don't, I didn't know that. It's just a test, right? It was a test. So when I passed [00:33:26 -> 00:33:31] it, I wrote a blog in the company.

I signed it with my NMLS number. And he's like, if that was ever a [00:33:31 -> 00:33:36] mic drop, like if there was a mic drop, it was like boom, all of a sudden nobody says she's not [00:33:36 -> 00:33:42] a mortgage person, but I'm a really good financial services person. So the first colony had struggled [00:33:42 -> 00:33:46] because everyone says to me, every time I meet someone, they're like, yeah, I never heard of [00:33:46 -> 00:33:50] first colony, but Hey, you'd get my mortgage every time because we do most of the mortgages in the [00:33:50 -> 00:33:54] state.

What Corey wanted to do is go national and bring in brokers in this whole wholesale [00:33:54 -> 00:33:58] business, which is completely different business. Now I'm working on a direct to consumer [00:33:58 -> 00:34:03] business. So because there are not conveyor belts of money coming into mortgage companies, [00:34:03 -> 00:34:07] they're either a wholesale or a retail, they haven't figured it out. We use technology to [00:34:07 -> 00:34:12] not add more bodies.

We use technology. We use AI. We scrape the appraisal. We go out [00:34:12 -> 00:34:17] to 40 insurance companies.

We get bids back for our customers. We take the friction out of the [00:34:17 -> 00:34:20] mortgage buying process. The problem with mortgage is it hasn't been disrupted yet. [00:34:21 -> 00:34:26] Yeah, it will be.

It will be. And it's a lot of old white guys that don't want to really [00:34:26 -> 00:34:30] want to change that have just, they just like, have you seen the paperwork that they had you [00:34:30 -> 00:34:31] signed for a mortgage? [00:34:31 -> 00:34:31] Oh my God. [00:34:31 -> 00:34:34] I mean, I'm on a second house.

I was like, I'm just going to write a check. I'm not, [00:34:34 -> 00:34:35] I'm not, I'm not filling that out. [00:34:35 -> 00:34:41] I know. I know.

I'm insane. Right. And who, nobody, companies for, by the way, nobody reads [00:34:41 -> 00:34:41] it. [00:34:41 -> 00:34:45] Well, and how about how can this form?

Okay. Sign this form that you just signed that form. [00:34:45 -> 00:34:48] Okay. Sign this form.

I mean, it's just like, I'm like, what is happening? Yeah. [00:34:48 -> 00:34:49] What is happening? [00:34:56 -> 00:35:00] AI to be able to go and pull all your, all your information.

Yeah. So we can actually [00:35:00 -> 00:35:04] have the application populated for you and we can tell you how much you can qualify for. We can tell [00:35:04 -> 00:35:08] you how to clean your credit up. I mean, there's so many things.

So I'm trying to build with Corey [00:35:08 -> 00:35:13] and the team. I mean, it's not me. It really is. These guys know this space better than anyone.

[00:35:13 -> 00:35:18] 42 years in business. I just know how to make it, take the friction out. I know how to build systems. [00:35:18 -> 00:35:22] I know how to make it so that we don't have to add a lot of people.

I'm always, I'm a capacity [00:35:22 -> 00:35:26] model person because I'm an operator at heart. So I'm always paying attention to capacity. I'm [00:35:26 -> 00:35:31] always paying attention to, okay. I'm, I'm projecting out best case, worst case, most likely.

So when I [00:35:31 -> 00:35:35] say I want to do a billion a month, he's like, I'm onto you. You said a billion a month so that [00:35:35 -> 00:35:40] people can have that vision and that they can see themselves there. I'm like a hundred percent. [00:35:40 -> 00:35:46] Yeah.

So you, okay. This amazing accomplishment, what you're doing right now, disrupting an industry [00:35:46 -> 00:35:51] and all these numbers, let's go back. How did you become this? Yeah.

Solid of a business [00:35:51 -> 00:35:57] operator and what you do. So fret, you're at freshmen at BYU, fish out of water a little [00:35:57 -> 00:36:02] bit. The worst, the worst. Okay.

What, take us forward. What happened after that? [00:36:02 -> 00:36:07] So, um, graduated in organizational communications, which they, it's part of the school of business. [00:36:07 -> 00:36:12] It's a rhetoric.

So apparently I'm really good at persuasion and negotiation and communicating [00:36:12 -> 00:36:17] and marketing. So stayed in marketing. I went to work for Novell, was there 14 years, worked [00:36:17 -> 00:36:21] for every single CEO of Novell, except for the very last one. So I worked for Eric Schmidt.

[00:36:21 -> 00:36:26] I worked for Ray Norda. And you know, David Bradford? Yes. He's a neighbor and was on here [00:36:26 -> 00:36:30] and stuff.

So you asked him about me. Blake Morzitzki. Did you meet him? Yeah.

Very well. [00:36:30 -> 00:36:34] Okay. Very well. These are all my friends.

He was just on here two episodes ago. Oh, he, [00:36:34 -> 00:36:38] I just love and adore him and his family. Yeah. So these are, I mean, Novell in my twenties, [00:36:39 -> 00:36:43] like I'm, I have an international marketing job.

I mean, you're able to cut your teeth on [00:36:43 -> 00:36:48] things that most people don't. Is Ray Norda still there? Yeah. I worked for, [00:36:48 -> 00:36:53] my office was right outside his.

Really? Yeah. So got to build Nobel KK. [00:36:53 -> 00:36:56] Did you meet Jan Newman?

Yes. Very well. Jan heard it at Altiras. [00:36:56 -> 00:37:03] Yeah.

Yeah. So was there, loved it. Left from, went from there. So big public company went to [00:37:03 -> 00:37:08] Altiras before they were public.

Jan called, Jan hired me and he's like, look, I don't even care [00:37:08 -> 00:37:12] what you do. I just need you to come help me do this. So took a job for a third of my pay, [00:37:12 -> 00:37:19] no staff, no title. Cause I was pretty, I was a senior executive and no, like nothing but a bigger [00:37:19 -> 00:37:25] stock position.

So I'm sitting in a cubicle building out the Dell partnership, working on [00:37:25 -> 00:37:29] partnerships. And the CEO, Greg Butterfield comes to my office. He's like, you make me nervous. [00:37:30 -> 00:37:35] I'm like, okay.

He's like, you're kind of a big deal. And you took a job for nothing. [00:37:35 -> 00:37:39] I'm like, I know Mr. Butterfield.

He's like, I think you rolled your dice, [00:37:39 -> 00:37:43] the roll the dice on your own skills. I'm like, maybe so. So I was the only person to be an [00:37:43 -> 00:37:47] individual contributor, work my way all the way up to executive staff. And so I worked for Greg, [00:37:47 -> 00:37:55] became the CMO for Altiras, loved it.

Great time, five years. And then Symantec came to acquire the [00:37:55 -> 00:38:00] company. People don't know. We actually had a hostile takeover.

We had three downstream acquisitions [00:38:00 -> 00:38:05] we were making. And then we had a hostile bid to take over the company that Greg was afraid the board [00:38:05 -> 00:38:12] would take. So Greg called John Thompson, who was the CEO of Symantec and said, buy us 1.3 billion.

[00:38:12 -> 00:38:18] This is why. Because the most secure endpoint is a well-managed endpoint. This is accretive to what [00:38:18 -> 00:38:23] you're doing. So that's how that deal came together.

Wow. Very quickly. So I was the only executive that [00:38:23 -> 00:38:28] was not supportive of the deal. Symantec, I didn't have any interest.

They were buying up companies in [00:38:28 -> 00:38:35] Yeah. So we got the deal done and I became, they asked me to be the CMO of the bigger company. And [00:38:35 -> 00:38:43] I was like, no, y'all are, no, this is a sales company. We're in a marketing company.

And Greg [00:38:43 -> 00:38:46] said, you have to take the job because if you don't, they're going to close Utah and 600 people [00:38:46 -> 00:38:51] will lose their job. And I was like, that's not right or fair. I was like, welcome to the NFL. [00:38:51 -> 00:38:57] So I took the job.

Greg left me there, but I ended up working with John Thompson, who, [00:38:57 -> 00:39:02] if you look at my press release, when I took the CEO job at Allegiance, I have a quote from Eric [00:39:02 -> 00:39:06] Schmidt and I have a quote from John Thompson. So the chairman of Google, the chairman of Microsoft [00:39:06 -> 00:39:11] and Adam Edmonds, who was the founder said, can I be the quote in the middle? Cause that's the [00:39:11 -> 00:39:18] closest I'm going to be to those two guys.

Yeah. So, so, so explain to our viewers and listeners a [00:39:18 -> 00:39:22] little bit about, you said hostile takeover. So because Altiras had gone public, is that right? [00:39:22 -> 00:39:25] It was public.

So how does a hostile takeover, what happens? [00:39:25 -> 00:39:31] So you have an interest, so we had, we had quite a bit of cash, uh, but a company that's [00:39:31 -> 00:39:35] interested that's also public could make a, an offer to buy the company. The company doesn't [00:39:35 -> 00:39:40] want to be acquired, but the board of directors will take it because it's lucrative for them. [00:39:40 -> 00:39:45] It's not in the best interest of the company necessarily may not be, but if the board votes [00:39:45 -> 00:39:50] to take it, then they'll sell the company to the other public company and they'll take your cash as [00:39:50 -> 00:39:54] part of the deal.

Right. They get cash with it. Yeah. As they're buying the stock.

So they're buying [00:39:54 -> 00:39:57] the whole thing. They get the whole thing. That's why you don't want to have a ton of stuff. Like [00:39:57 -> 00:40:02] Nobel had a ton of cash.

Yeah. And I was always worried they were going to be acquired. Yeah. So, [00:40:02 -> 00:40:10] uh, Greg is the most amazing mentor because he, he cared about the company and he was able to [00:40:10 -> 00:40:16] negotiate a pretty good deal.

So it was, um, it was a purchase from semantic hadn't made that big [00:40:16 -> 00:40:21] of a purchase since they bought, uh, the storage company Veritas. Yeah. It was their second biggest [00:40:21 -> 00:40:26] acquisition. So John Thompson shows up.

I mean, he's a historical figure. He shows up at our office [00:40:26 -> 00:40:29] when we were making the announcements early in the morning, we're waiting for the markets to open. [00:40:29 -> 00:40:35] I'm sitting next to him in this conference room and I'm like, no offense, sir, but are you here [00:40:35 -> 00:40:41] on this conference call? And why do you have presidential cufflinks?

He's like, well, I'm [00:40:41 -> 00:40:45] here because this is the, this was a handshake deal that I made with Greg Butterfield and I'm [00:40:45 -> 00:40:48] going to see it through. And it's the second largest acquisition I've made since I bought Veritas. [00:40:49 -> 00:40:52] And I forgot my cufflinks and these were rolling around in my dop kit. I'm like, [00:40:53 -> 00:40:58] did President Obama give them senior?

He's like, he did. I was like, you and I have very different [00:40:58 -> 00:41:03] problems and we became friends over the years. So that's why when I asked him to do a quote for me, [00:41:03 -> 00:41:08] he was, he was great. He was, and I'm like Forrest Gump.

I'm not anybody, but I'm in the picture with [00:41:08 -> 00:41:14] Eric Schmidt on Thompson and, you know, Steve Jobs and with the, I've met because my time at Nobel, [00:41:14 -> 00:41:18] I got to meet all these historical figures who shaped the technology industry. [00:41:18 -> 00:41:23] Yeah. But every one of those people has a Kareem Clark that they needed to be who they were [00:41:23 -> 00:41:28] because you did, you've done a lot of behind the scenes and work to make those things happen.

[00:41:28 -> 00:41:32] Well, and I've loved it. I mean, it's really been a wave. It's really been this technology. [00:41:32 -> 00:41:37] I remember the very first Utah Information Technology Association Hall of Fame event.

[00:41:37 -> 00:41:38] Yeah. [00:41:38 -> 00:41:42] Ray Norda, Alan Ashton, Philo T. Farnsworth. [00:41:43 -> 00:41:43] Uh-huh.

[00:41:43 -> 00:41:47] And I was sitting at the table because I was like, Ray, I was- [00:41:47 -> 00:41:50] Philo Farnsworth, inventor of television. [00:41:50 -> 00:41:50] That's right. [00:41:50 -> 00:41:51] From Idaho, Utah. [00:41:51 -> 00:41:53] What year was this?

[00:41:54 -> 00:41:56] Well, he was being, he was being posthumously awarded. [00:41:57 -> 00:41:58] Oh, I was going to say. [00:41:58 -> 00:42:03] His wife accepted the award and she got up there. She was so cute.

Her grandson escorted her to the [00:42:03 -> 00:42:09] stage and she said, when I'm, when, when Philo asked me to marry him, he said, I need you to [00:42:09 -> 00:42:15] understand I have a mistress. And she was, she was so distressed. He said, my mistress is TV. [00:42:16 -> 00:42:17] And she said, then she was fine.

[00:42:17 -> 00:42:18] Okay. That's fine. [00:42:18 -> 00:42:23] So, so there's this great series on, um, oh my gosh, now I'm forgetting which network it's on, [00:42:23 -> 00:42:29] but it's called, uh, uh, captains of industry. And they've done about 12 episodes where they [00:42:29 -> 00:42:37] showed two people fighting like Edison versus Tesla on electricity.

Right. Okay. They have an episode [00:42:37 -> 00:42:43] of Farnsworth versus, and now I'm forgetting the name, very famous name. I can't remember from RCA.

[00:42:43 -> 00:42:52] Huh. And when television came and it was a huge lawsuit and Farnsworth won the right to be called [00:42:52 -> 00:42:56] the inventor of television. Cause RCA was trying to do that. Cause they went, oh, television was [00:42:56 -> 00:43:01] wiping radio out.

Right. Right. RCA was huge radio corporation of America. It's RCA.

And it's a [00:43:01 -> 00:43:07] great episode. I'm saying, yeah, it's a great episode. Cause Farnsworth, little old Idaho, [00:43:07 -> 00:43:12] Utah guy. Yeah.

Who would, who would plow the rows? I know. And he would go, and that's how we [00:43:12 -> 00:43:16] thought about the horizontal scan lines. That's right.

That's right. It's such a great story. [00:43:16 -> 00:43:21] And they tell us in there, but they show the court dramatization. Oh my gosh.

You would love that. [00:43:21 -> 00:43:26] I would love to see it. Because, but it's fascinating. And, um, cause RCA tried to bully [00:43:26 -> 00:43:31] him and he stood up and said, no, this is my patent.

This is my patent. Think about talking [00:43:31 -> 00:43:36] about an entrepreneur. He, and I remember sitting there at the table, a raised table and thinking [00:43:36 -> 00:43:43] Sunday, I'm going to be, I'm going to be inducted in. I'm going to be the first woman [00:43:43 -> 00:43:47] inducted in.

Oh, that'd be awesome. I remember, I remember as clear as, because here was, here [00:43:47 -> 00:43:51] was Evans and Sutherland. I mean, these were all these folks that brought to pure science [00:43:51 -> 00:43:59] to Utah and then, and then the partnership with BYU. Yeah.

So, um, it was like a great time [00:43:59 -> 00:44:03] to be a young person. Yeah. And I felt, and I was not afraid to move out of the state. [00:44:03 -> 00:44:08] I just never had to.

Yeah. No. Well you, so, okay. So you went from Novell to Alturis [00:44:08 -> 00:44:14] to Symantec.

So you took that CMO job and saved those 600 people. Big company, five years [00:44:14 -> 00:44:19] of Symantec, loved it. I had a half a billion dollar budget. Wow.

I mean, I'm meeting all [00:44:19 -> 00:44:25] these, you know, it's like, um, Colin, Colin Powell was one of my heroes. Right. And so hired [00:44:25 -> 00:44:29] him to help to do this customer event for us. Don't meet your heroes.

Cause it was so disappointing [00:44:29 -> 00:44:35] because the Enrique Salem was the CEO by this time. And he's like, we, we know how much you [00:44:35 -> 00:44:40] love him. So you get, you go first to, cause we had paid for an greet for 75. Yeah.

And I was so [00:44:40 -> 00:44:45] nervous. I had prepared everything. And so I'm like, general pal, you know, I was going to talk [00:44:45 -> 00:44:49] about my dad and he's like, how long do I have to do this? And I was like, Oh, I didn't know what [00:44:49 -> 00:44:54] to do.

I said, we actually paid you $150,000 to spend 30 minutes with 75 customers. Do you think [00:44:54 -> 00:44:58] you can do that? It's like, yeah, I think I can do that. So the picture, you see me kind of like [00:44:58 -> 00:45:03] I have this weird face.

I I've had that experience of meeting your bureaus and be, it's like, you know, [00:45:03 -> 00:45:08] it's like wizard of Oz behind the curtain. Yeah. You have this same, I've, I do not want to say [00:45:08 -> 00:45:13] who it is. Cause it's people that people would know, but I mean, you go, they're not, I mean, [00:45:13 -> 00:45:21] but it also, I, it didn't take away their skill and what they achieved, but they could be nicer [00:45:21 -> 00:45:26] people behind the curtain.

Yeah. We're just regular people. Right. Maybe it even leveled [00:45:26 -> 00:45:29] the playing field a little bit.

It's like, Oh, if they're like that, I could be like, that reminds [00:45:29 -> 00:45:32] me of something Josh James has said to me all the time. He said, he said one time he goes, [00:45:32 -> 00:45:37] you know, cause I mentored him at first and helped on return there days. They would come up to Seattle [00:45:37 -> 00:45:43] or exactly. So Josh James, uh, he says one thing he about, I don't know, 10 years into it, let's say [00:45:43 -> 00:45:48] when he was successful, I think they've got maybe close to going public or public.

He goes, man, [00:45:48 -> 00:45:53] one thing I've learned is every time I go up the ladder and meet people of a higher social station [00:45:53 -> 00:45:59] or status in business, I start realizing they're no different than me. Yeah. They just put on pants, [00:45:59 -> 00:46:06] the same one, one leg at a time. And they're just a human, not, he goes, he goes, and that's, [00:46:06 -> 00:46:10] and that I said, cause you know, where did his confidence come to pull off what he pulled off?

And [00:46:10 -> 00:46:16] you know, he changed Utah forever. Right. Yeah. With, uh, think all nature and Adobe.

And I'm thinking [00:46:16 -> 00:46:22] the sagebrush area of Lehigh is now a thriving, fast growing, incredible place. [00:46:22 -> 00:46:26] He doesn't get a ton of credit for that. Yeah. Well, he does for me because we all know it's [00:46:26 -> 00:46:30] true.

Right. And so, but the point is, is that it's interesting. He told me that one time and he [00:46:30 -> 00:46:33] goes, it's just interesting. And I go, I'm listening to that because of all the experience he had rising [00:46:33 -> 00:46:37] up through that.

And he's just, it was, it's kind of interesting, isn't it? Yeah. Yeah. So I'm in [00:46:37 -> 00:46:43] Symantec on top of my game.

Um, I'm like ranked like number 25 in the world for CMOs. I'm like, [00:46:43 -> 00:46:49] is that a thing? And then, um, I'm on my way to go to a meeting. It's Martin Luther King [00:46:49 -> 00:46:55] holiday.

And I had the stabbing pain and I call my assistant. I'm like, Hey, cause I was in San [00:46:55 -> 00:47:01] Jose a lot. It was my office. And, um, I was so sick all of a sudden.

And it turned out that I had [00:47:01 -> 00:47:06] ovarian cancer. That's when you discovered it. I said five years into Symantec. I had ovarian cyst [00:47:06 -> 00:47:09] rupture.

Top of your game at Symantec. Yeah. You had a rupture. That was the, [00:47:09 -> 00:47:13] they had ovarian cyst rupture.

And I went to Utah Valley and they're like, yeah, you had ovarian. [00:47:13 -> 00:47:16] That just put poison throughout your system. Yeah. I'm like, just give me a motor.

I'm good. [00:47:17 -> 00:47:21] Changed my flight. And then I started to deteriorate like rapidly. So that went from [00:47:21 -> 00:47:26] like a Monday, Martin Luther King day to by the Friday, my husband was like, something's not [00:47:26 -> 00:47:28] right.

I got to take you back to the hospital. I'm like, I'm fine. I'm fine. Just give me, [00:47:29 -> 00:47:32] cause I have a really high tolerance for pain.

So he takes me, which I think is a problem [00:47:32 -> 00:47:37] because then you don't go. Yeah. So I go back to Utah Valley and they're, um, Dr. Callis.

I'll never [00:47:37 -> 00:47:41] forget. I'm in the emergency room and he comes, he's like, we're going to do a CP scan with contrast [00:47:41 -> 00:47:45] this time. And he's like, you need to hold your breath. I'm like, you can't even breathe.

So I [00:47:45 -> 00:47:49] do the thing to scan with contrast. He comes back. He's white. He's like, Mrs.

Clark, we missed [00:47:49 -> 00:47:54] something when we did the scans on Tuesday. You have an ovarian cyst rupture, but you have a [00:47:54 -> 00:47:58] massive tumor behind it that has also ruptured. So we're going to put you in a medical transport [00:47:58 -> 00:48:02] to Huntsman. And I'm like, Huntsman cancer.

And he's like, if it's cancer, they know what to do. [00:48:02 -> 00:48:07] If it's not cancer, they know what to do. And I was like, okay. So I have little kids at home.

[00:48:07 -> 00:48:10] So I said to my husband, just go home and get the kids ready for school. Like it's fine. [00:48:11 -> 00:48:15] So it's Thursday night late. So they take me to Huntsman cancer.

I remember calling him saying, [00:48:15 -> 00:48:17] Hey, I'm gonna have surgery in the morning. It's fine. I got my credit card. I know what [00:48:17 -> 00:48:23] I'm doing.

It's great. And he's like, Oh no. So he calls my parents, like everybody mobilizes. [00:48:23 -> 00:48:27] So I'm at Huntsman cancer.

I'm ready. First thing in the morning, I'm ready. I'm going to have [00:48:27 -> 00:48:32] surgery. We're going to get this thing figured out.

I got it all dialed in. They take me to the [00:48:32 -> 00:48:37] surgical room and I'm ready. I'm signing everything. And they're like, this woman comes out and she's [00:48:37 -> 00:48:40] like, we made a mistake.

There's a scheduling problem. I'm like, Nope, Nope, Nope. I'm next. [00:48:40 -> 00:48:46] I'm the fast pass person.

I'm next. We don't have a surgeon for you. So they take me back to my room [00:48:46 -> 00:48:53] and I'm a brat all day long. I'm in pain.

I've had this, this thing since Monday. I like, I cannot [00:48:53 -> 00:48:58] solve for this. And I'm so agitated. So they finally take me back down in the afternoon.

They're [00:48:58 -> 00:49:03] like, we finally have somebody to work on you. And back then surgery was not at Huntsman. You had to [00:49:03 -> 00:49:09] go to the U. So you had to go through the garage, right?

So I finally get in there and this guy [00:49:09 -> 00:49:13] walks in, I've signed all the papers again. This guy walks in at Cowboy Hat and he's like, I don't [00:49:13 -> 00:49:17] know who you are, but I've been trying to get to Montana all day. My flight's been delayed, [00:49:17 -> 00:49:21] delayed, canceled, delayed, delayed, canceled, delayed, delayed, canceled. And I finally called [00:49:21 -> 00:49:24] my office and says, is there someone I'm supposed to work on?

And they're like, yeah, she's a lot too. [00:49:25 -> 00:49:28] So he shows up, turns out he's world famous for his surgery. He only does it [00:49:28 -> 00:49:33] laparoscopically. Really?

And he has all these tools and he's like, and my, my, my doctor's [00:49:33 -> 00:49:39] like, you would have never gotten him ever. So he does the surgery and I come out of the [00:49:39 -> 00:49:42] surgery and he's my husband, my husband, like not a clue. I come out of the surgery. He's [00:49:42 -> 00:49:46] like, so the cancer's really bad.

I'm like, I have cancer. It wouldn't have occurred to [00:49:46 -> 00:49:50] me that I had cancer. I mean, a Huntsman cancer. He's like, yeah, it's pretty bad and it's not [00:49:50 -> 00:49:55] great.

So then I talked to the surgeon and he was perfect for me because he's just straight [00:49:55 -> 00:50:00] line. Ms. Clark, you could die from this. I said, what's my survival rate?

He's like, [00:50:00 -> 00:50:03] I'm not going to tell you. I'm like, you know, I have the internet in my hand. So just tell [00:50:03 -> 00:50:08] me. He's like, you have a 20% chance of beating this.

People don't beat it. I'm like, people [00:50:08 -> 00:50:12] don't beat it yet. So what do I got to do to be part of the 20% or the new 21? And my [00:50:12 -> 00:50:16] husband, he can't form a sentence because he's like, what has happened?

And it took me [00:50:16 -> 00:50:19] 22 years to get my two sons here because they're like, Ms. Clark could never have children, [00:50:20 -> 00:50:23] but it took me, I did in vitro, I did everything to get them here. Now I'm going to die [00:50:23 -> 00:50:30] and lead them for the second wife. I don't think so.

So I was like, I was very, I'm a vision [00:50:30 -> 00:50:35] and plan person and my vision, not die. My plan, do everything to not die. But I decided I'm [00:50:35 -> 00:50:41] going to take this. Like I take everything.

I'm going to run this myself. So I said, can [00:50:41 -> 00:50:48] I interview oncologists? They're like, uh, okay. I'm like, don't assign me someone.

Like [00:50:48 -> 00:50:53] I want to meet the people that are going to work with me. So I interviewed oncologists from [00:50:53 -> 00:50:57] my hospital. But yeah. And it was super, I think you have to take control of your health [00:50:57 -> 00:51:02] that way.

I did too. Yeah, I did too. And so, uh, I, and I kept it really simple. I asked [00:51:02 -> 00:51:05] him one question.

Do you think I can beat this? And this one doctor, I'm not going to tell [00:51:05 -> 00:51:09] you who he is. He's like, absolutely. I'm like, okay, so if I don't, you don't have to explain [00:51:09 -> 00:51:14] it to me.

And he's like, pretty much. I'm like, no. So when I interviewed Dr. Teresa Werner, [00:51:14 -> 00:51:17] I said, do you think I can beat this?

She's like, well, I guess it's up to you, isn't [00:51:17 -> 00:51:21] it? And I was like, you're my oncologist because she kept me in the power spot. [00:51:21 -> 00:51:26] Yeah. And so I worked with her and my protocol was two cancer drugs every three weeks for six [00:51:26 -> 00:51:32] months.

And I'm like, not interested in that. I need a higher success rate because I am not [00:51:32 -> 00:51:35] going to deal with the second wife. I am not going to deal with her coming in and spending [00:51:35 -> 00:51:40] my money doing with her rotten six kids. I'm like, I had this whole thing for this scenario [00:51:40 -> 00:51:44] going.

Yeah. Oh, I had it all. I had the dialogue and everything. I made my husband drive [00:51:44 -> 00:51:50] me to the estate attorney sick on the desk.

The second wife can't get my money. She's like, [00:51:50 -> 00:51:54] why are you in here? I'm like, he's like, you set your estate up, estate up fine. She's [00:51:54 -> 00:51:57] not, she only get half of what he gets.

I'm like, how about we don't give him anything? [00:51:57 -> 00:52:03] How about we give it all to the boys? So she worked with me. So instead of the protocol [00:52:03 -> 00:52:09] that was the standard protocol, we worked on six months of weekly chemo every single [00:52:09 -> 00:52:14] week, three drugs every Monday morning, and then one drug every 21 days for a year.

And [00:52:14 -> 00:52:18] so that's what we built. And she's like, no one can do this. And I'm like, uh, no one [00:52:18 -> 00:52:23] can do it yet. Cause I'm pretty tough.

So why was it just really draining? And [00:52:23 -> 00:52:27] well, if you have chemotherapy every week, you can't come back from it. Right. You don't [00:52:27 -> 00:52:30] cause usually you have every three weeks.

So you get hit, you feel terrible. You're [00:52:30 -> 00:52:33] nauseous. You're sick. And you're going to fight.

Yeah. Yeah. And the third week you [00:52:33 -> 00:52:37] come back and you're ready to go again. You're like, I can still do this.

When you do it [00:52:37 -> 00:52:42] every single week, you don't get any recovery time. So there was one week, um, like two [00:52:42 -> 00:52:46] thirds of the way in. They're like, she's like, your white count is so bad. You could [00:52:46 -> 00:52:50] die from paper cut.

So we're going to take a pause. I'm like, Nope, Nope. Like [00:52:50 -> 00:52:54] let's keep going. Let's keep going.

And it turns basically bring you to the brink [00:52:54 -> 00:52:58] of death to cure you. They just kill everything. Yeah. They just kill [00:52:58 -> 00:53:02] everything.

And though, like, I'm a pretty faithful person and I'm a pretty [00:53:02 -> 00:53:06] determined person and I have a high tolerance for pain. And I was like the [00:53:06 -> 00:53:11] first day of chemo, um, I brought treats for everybody. I'm like, let's go. And I [00:53:11 -> 00:53:14] told my uncle, I said, I'm not gonna lose my hair.

And she's like, ah, nah, you [00:53:14 -> 00:53:16] gotta worry about the cancer. I'm like, you need to worry about the [00:53:16 -> 00:53:20] patient. Cause a six foot woman is bald. Everybody knows you have [00:53:20 -> 00:53:24] cancer and people treat you like you're dying, not interested.

So I [00:53:24 -> 00:53:27] found this cold cap therapy out of the UK. She's like, I've never seen it [00:53:27 -> 00:53:30] work. I'm like, you've never seen it work yet. So I did.

That's what I did. [00:53:31 -> 00:53:35] And I'm in the, I'm, I got the cold caps on, I'm in the chair. You have all [00:53:35 -> 00:53:39] these pre-meds like I'm, I'm, I'm, I'm, I'm, I've got a great attitude. And the [00:53:39 -> 00:53:44] first drug they give me is called Taxol.

And I have a cardiac event. I go and I [00:53:44 -> 00:53:47] have a heart attack. You, are you kidding? No.

Wow. And they didn't tell [00:53:47 -> 00:53:50] me that. Green, I've known you and I've never heard all this story. I was [00:53:50 -> 00:53:55] like, and you, I couldn't even speak.

And my husband had just gone to get a [00:53:55 -> 00:54:00] drink. Cause we'd been there for a few hours and I start slamming on my table [00:54:00 -> 00:54:05] and the nurse, she comes running. She shuts the line. She throws on a bag of [00:54:05 -> 00:54:08] steroids, Pepsi, Benadryl, a hundred milligrams of Benadryl.

Go get Dr. [00:54:08 -> 00:54:13] Werner. Like everyone's, and I'm like, I have a strong heart. Like I've never had any [00:54:13 -> 00:54:18] heart, anything.

Yeah. And so I see my oncologist run and she's talking to the [00:54:18 -> 00:54:22] doctors for an hour. My husband comes back with his diet Mountain Dew. And he's [00:54:22 -> 00:54:25] like, what is happening?

Like they're working on me. They won't let him near me. [00:54:25 -> 00:54:30] And I've had so much Benadryl and Pepsi. My eyeballs are like vibrating.

So she [00:54:30 -> 00:54:33] comes back. And at this time, I don't really know her that well. I've only known [00:54:33 -> 00:54:40] her for like a month and she pulls my chair back up and she's like, all right, so the [00:54:40 -> 00:54:45] medicine we gave you is a new drug. We like this drug a lot.

It's new to this [00:54:45 -> 00:54:50] treatment. And, um, but your body has rejected it outright. So your body will not [00:54:50 -> 00:54:54] accept it. So the old drug is called Taxotere.

We like that drug too. Pretty [00:54:54 -> 00:54:57] good drug. So we have to make a decision today. We have to decide, are we going to [00:54:57 -> 00:55:02] go with the new drug or are we going to go with the old drug?

And I was like, I look [00:55:02 -> 00:55:07] at my husband and he's like, he's not going to be any help. So she said, but before you [00:55:07 -> 00:55:12] decide, this decision may be the difference between being here and not [00:55:12 -> 00:55:17] being here. So I want you to trust me. And I rear back in my chair.

I'm like, [00:55:18 -> 00:55:23] Teresa, like a cardiac, a heart attack. She's like, we're just going to call it a [00:55:23 -> 00:55:28] cardiac event. I'm like, it felt like a heart attack. She's like, I'm going to [00:55:28 -> 00:55:32] give you the meds again, but I'm going to slow the flow and I'm going to give you [00:55:32 -> 00:55:37] so much Benadryl and so much Pepsid.

But over time, I think you'll tolerate it. And [00:55:37 -> 00:55:41] then I think you get to be here. So I said, okay. So that's what we did.

[00:55:42 -> 00:55:43] So you kept taking it. I kept taking it. [00:55:43 -> 00:55:47] Did you have another cardiac? No, because she gave me, she slowed the flow and she [00:55:47 -> 00:55:50] did it right.

She was, she gave me, she pushed me. [00:55:50 -> 00:55:52] But she involved you as a partner. Yeah. [00:55:52 -> 00:55:55] She didn't dictate.

No. And she, so she and I speak. [00:55:55 -> 00:55:59] What a good doctor. She was perfect for me because she always kept me in the [00:55:59 -> 00:56:05] position of a power position, but she informed me, she, cause there's a lot of [00:56:05 -> 00:56:08] crap out there about cancer.

So she gave me the right direction to where to study [00:56:08 -> 00:56:12] and where to read. And we had this interplay. Like I pushed her cause I [00:56:12 -> 00:56:15] want to do the cold caps. And I did save my hair.

I didn't lose my hair because I [00:56:15 -> 00:56:20] didn't want my sons, their friends to be like, dude, why is your mom bald? I needed [00:56:20 -> 00:56:25] to shield them from, they were nine and 17 at the time. I didn't need them to see the [00:56:25 -> 00:56:29] worst part of cancer. I need them to be in scouts and in high school and being [00:56:29 -> 00:56:34] regular boys.

And, but we celebrate my cancer anniversary every year, which is [00:56:34 -> 00:56:39] January 20th. We celebrate it every year. And the boys talk about what it, what they [00:56:39 -> 00:56:43] learned and what it meant for them and, and the struggles that they had that no one [00:56:43 -> 00:56:47] knew about. And my daughter-in-law said when she was new to our family, she's like, [00:56:47 -> 00:56:52] I think it's weird that you celebrate your cancer anniversary instead of your clear [00:56:52 -> 00:56:57] day or like, should I think that's weird?

And I'm like, Rachel, the day that I was [00:56:57 -> 00:57:01] diagnosed was the day the universe ripped in half for this family. And it was a day [00:57:01 -> 00:57:05] that we had to either become people of tremendous faith, people of tremendous [00:57:05 -> 00:57:12] strength. Like we, it, it, it formed a metal in this family that we recognize and [00:57:12 -> 00:57:16] that we honor. And so she said, would you excuse me?

She got up from the table. She [00:57:16 -> 00:57:20] went to my office and made me a paper crown that said cancer survivor. And I have [00:57:20 -> 00:57:24] that crown today. And she's like, it makes sense to me now.

[00:57:24 -> 00:57:29] Yeah. I get it now. Yeah. So, so how long were you in that regimen of all the [00:57:29 -> 00:57:30] cancer treatment?

[00:57:31 -> 00:57:37] So I was diagnosed 2012 on January 20th and I did 18 months of chemo and 18 months [00:57:37 -> 00:57:43] of chemo is not for sissy. So four root canals, like hardening of the joints and [00:57:43 -> 00:57:47] my soft tissue, because one of the drugs was a trial drug. I had a medical port put [00:57:47 -> 00:57:50] in before I wanted to have a medical port put in before all the treatment because [00:57:50 -> 00:57:53] it's pretty hard on your veins and everything.

And when I went to have the [00:57:53 -> 00:57:57] medical port put in, they took me to Huntsman and I'm sitting there with all [00:57:57 -> 00:58:01] these old guys. I'm like, wow, the prostate patrol and me, it's super, right? [00:58:01 -> 00:58:04] And my husband's there with me because he's got to drive me home. And as I'm [00:58:04 -> 00:58:08] sitting there, I'm like, okay, I'm going to do this the way I want to do [00:58:08 -> 00:58:11] this.

So they call me back and they're like, Mrs. Clark. I'm like, I wonder [00:58:11 -> 00:58:14] who that is, right? One of these things, not like the others.

So I go back, this [00:58:14 -> 00:58:17] technician, the way they do it is you're in these, they have four rooms and you're [00:58:17 -> 00:58:21] on the gurney and the doctors are on the cameras, but there's a [00:58:21 -> 00:58:23] technician that does it. So he's explaining to me, Mrs. Clark, we're [00:58:23 -> 00:58:28] going to put you under. And I'm like, Jason, how good are you at this?

He's [00:58:28 -> 00:58:31] like, I'm pretty good. I'm like, are you Captain America? Best of the best of the [00:58:31 -> 00:58:34] best good? Or are you just like regular good?

He's like, I'm the best of the [00:58:34 -> 00:58:38] best. I do thousands of these. I'm like, okay, so here's the deal. I want to do it [00:58:38 -> 00:58:42] with no anesthesia.

He's like, oh no, no, no, no, no, no, no, no, no. We don't do [00:58:42 -> 00:58:46] that because it's microscopic surgery. It goes into your carotid artery. You put a [00:58:46 -> 00:58:49] cable in and they put this medical port in there.

It goes under your skin. It's [00:58:49 -> 00:58:53] about an hour and then you got to go into recovery. He's like, no, no, no, we [00:58:53 -> 00:58:57] don't do it that way. You're like, you cannot move.

I'm like, I understand. And [00:58:57 -> 00:59:01] he's like, I said, but I want to walk out of here on my own legs. I want to have [00:59:01 -> 00:59:04] lunch with my kids. I don't want to be in recovery with all the old white guys [00:59:04 -> 00:59:10] out there.

He's like, that's not how we do it. I'm like, Jason, I need the [00:59:10 -> 00:59:15] cancer to know that they are the Somali pirates and they just landed on a U.S. [00:59:15 -> 00:59:25] Naval frigate.

I can do it. Great analogy. Yeah. And he says, okay.

So we go into the [00:59:25 -> 00:59:31] room. I walk in there and the doctor's like, why isn't Mrs. Clark on IV? Why hasn't she [00:59:31 -> 00:59:36] been sedated?

Why is she walking? And they had a problem with one of their machines [00:59:36 -> 00:59:40] because they had a guy that came in Wyoming and he had a stroke. And so they had to move [00:59:40 -> 00:59:43] me around. And I'm like, do you need me to help you with the computers?

Like I can [00:59:43 -> 00:59:46] reset them for you. And they're like, why is she not sedated? I'm like, you know, I [00:59:46 -> 00:59:50] can hear you. Right.

And he said, she doesn't want to be sedated. She wants to do this without [00:59:50 -> 00:59:53] anesthesia. We don't do that. We do that.

We don't, we don't do that. We don't do [00:59:53 -> 00:59:56] that. We don't do that. We don't do that.

And I'm like, I'm going to be fine. So I get [00:59:56 -> 01:00:00] on the gurney and they have to put a drape so you're not breathing over it because [01:00:00 -> 01:00:04] they're doing surgery right here. And I said, Jason, if you talk to me, I'll be [01:00:04 -> 01:00:07] fine. You tell me what you're doing.

He's like, okay. He's like, are you [01:00:07 -> 01:00:11] ready? I'm like, I'm ready. He's like, okay.

So it's more physical than you [01:00:11 -> 01:00:15] think. Right. They're making incisions and he makes this incision. And I feel [01:00:15 -> 01:00:19] this stuff running down my neck.

I said, Jason, is that blood? No, Mrs. Clark, [01:00:19 -> 01:00:22] that's lidocaine. And I'm like, Ooh, don't lidocaine to me because lidocaine [01:00:22 -> 01:00:25] evaporates when hits the air.

And he's like, no, it's just like him. So then he's [01:00:25 -> 01:00:28] telling me what he's doing. I'm watching it on the, cause you're on a CT, you're in a [01:00:28 -> 01:00:32] CT machine while they do it. And they put this cable down in there and then it [01:00:32 -> 01:00:36] goes into your carotid.

And then they just put pressure on it for it to seal. Like [01:00:36 -> 01:00:43] I'm thinking, okay. So then like 45 minutes, he's like, he stitches it up and [01:00:43 -> 01:00:49] he's like, Mrs. Clark, I never would have believed it, but I guess you can go.

So I [01:00:49 -> 01:00:54] hopped off the gurney, I shook his hand and I get to the door. He's like, Mrs. [01:00:54 -> 01:00:59] Clark, uh, I wouldn't bet against you if he doesn't have a chance. Yeah.

I was [01:00:59 -> 01:01:03] like, got him. So I walk out of there. I got this ginormous bandaid. My husband's [01:01:03 -> 01:01:08] moved in for the day.

He's got his laptop, his Wi-Fi, he's got beverages. And I walked [01:01:08 -> 01:01:10] down the hall and he's in this waiting room. He's like, they're not going to do [01:01:10 -> 01:01:15] it today. And then he sees the bandaid and he's like, oh my gosh, what did you do?

And [01:01:15 -> 01:01:21] I'm like, wheels up, buddy. Let's go. Went home, stopped at the dodo, got lunch, brought [01:01:21 -> 01:01:23] it home to my kids. And I was like, this is what winning is.

[01:01:23 -> 01:01:29] We are so glad that you survived this and did this. I mean, you, you, you took the bull by [01:01:29 -> 01:01:30] the horn, didn't you? And just beat it. [01:01:33 -> 01:01:37] Ted talk about it.

Ted X talk about it. First time I spoke publicly about the cancer [01:01:37 -> 01:01:42] and, but I got to the point where I was like, dude, you're just going to, you're going to [01:01:42 -> 01:01:47] do everything you can, but you have to give it to God. Like you have to give it to him [01:01:47 -> 01:01:52] and, uh, whatever happens, it's going to be fine. Your kids are going to be fine.

Your [01:01:52 -> 01:01:57] husband's going to be fine. Not sure about the second wife, but like it's going to be [01:01:57 -> 01:02:03] fine. And that was part of the refinement is that, so when you do stuff like that, people [01:02:03 -> 01:02:07] try to come after you, you're like, really, really? That's what you got?

Yeah. Who cares? [01:02:07 -> 01:02:09] Yeah. So you did 18 months of chemo.

[01:02:10 -> 01:02:15] 18 months of chemo. And so I, um, took a six month medical leave from Symantec. The day [01:02:15 -> 01:02:19] before I came back, the CEO calls me, he's like, he told me Shira cause I was the most [01:02:19 -> 01:02:22] powerful woman in the universe. Cause I got him tickets to twilight for him and his [01:02:22 -> 01:02:27] daughter and the after party.

And he's like, Shira, they just frog marched me out the building. [01:02:27 -> 01:02:31] They fired me today. So they fired the CEO the day before I came back. He's like, [01:02:31 -> 01:02:35] you have to come back.

I'm like, nah, I actually don't. Because when you think you're going [01:02:35 -> 01:02:41] to die, you start looking at everything. So I'm like the guy they pick from the board, [01:02:41 -> 01:02:44] I don't actually like him. So I call my attorney and my attorney is like, Hey, you're highly [01:02:44 -> 01:02:49] decorated.

You're one of the few females. You have a perfect career. You can get whatever [01:02:49 -> 01:02:54] you want. So I negotiated a way out.

It took me six months to get out of there. But, uh, [01:02:54 -> 01:02:59] Greg Butterfield called me and he's like, I want you to take the CEO job. And when you're [01:02:59 -> 01:03:03] not afraid anymore, cause I had had offers before, but I was like, oh no, I can't do [01:03:03 -> 01:03:06] that. Cause that's what we do to ourselves.

Like you haven't done it. I can't do it. So [01:03:06 -> 01:03:13] when he said, I want you to take the CEO job, I was like, okay. So I took the job.

I called [01:03:13 -> 01:03:16] Dana Russell, who was a public company CFO. I'm like, Dana, I hadn't talked to him in [01:03:16 -> 01:03:20] 10 years. Send him a text. Dana, I'm taking a CEO job.

I need a CFO. Just say yes. He's [01:03:20 -> 01:03:24] like, will you at least take me to lunch? I'm like, sure.

I said, just give me a year [01:03:24 -> 01:03:30] so I can get this company where I need it to be. Cause I am, I know how to fix things. I know [01:03:30 -> 01:03:34] that friction points means opportunity to fix things. I know how to make straight lines to [01:03:34 -> 01:03:38] money.

I know how to make a lot of money for a lot of people. So it turns out that's like a good [01:03:38 -> 01:03:44] skill. Yeah. And that's why you've done it multiple times over and over and over.

We, how are we doing [01:03:44 -> 01:03:48] on time? I will be okay. I mean, we're getting, we're getting up there. I want to be sensitive to [01:03:48 -> 01:03:53] your time.

Yeah. But I want, I want to get through the timeline. I want to get through the timeline. [01:03:53 -> 01:04:00] Yeah.

So we're missing a lot of time between semantic to current day. Right. Well, so [01:04:00 -> 01:04:07] so after semantic, then, you know, I just, I was the first CEO job, Allegiant. Yeah.

And then [01:04:07 -> 01:04:13] Merit's Market Research bought the company and then Merit's CX, then Banyan, then Pelion, [01:04:13 -> 01:04:16] which loved my time at Pelion. That's right. You were a partner. What did you do at Pelion?

[01:04:16 -> 01:04:21] Oh, you were a partner? I did not know that. Yeah. They call it the, the, like an operating [01:04:21 -> 01:04:24] partner.

Is that what it is? I was an operating partner for years. Yeah. Then I was one of [01:04:24 -> 01:04:29] the group of guys.

General partner? Yeah. Hey, well, GP a little bit. Uh, was there a couple [01:04:29 -> 01:04:34] of years?

That was in the 2018, 2019, 2020 kind of era, right? I think so. Something like [01:04:34 -> 01:04:38] that. Yeah.

Yeah. I remember that. Love Blake, love Chris, love the team. And then, but I'm [01:04:38 -> 01:04:45] an operator at heart.

Yeah. So, um, Greg Butterfield had, uh, called me and said, Hey, I put [01:04:45 -> 01:04:50] four companies together. We did 860 million in revenue and I need somebody. Is that Lumio?

[01:04:50 -> 01:04:54] Yeah. Lumio. Oh, okay. And he's like, is it okay that you're not going to be the CEO?

I'm [01:04:54 -> 01:04:59] like, dude, I don't care. I love building things. So he hired me as chief innovation officer. [01:04:59 -> 01:05:03] I became chief people officer.

I became chief marketing officer. Like whenever he had, [01:05:03 -> 01:05:08] whenever he had a change, take it, take it, take it. You and Ray have had kind of good [01:05:08 -> 01:05:12] working. Yes.

Oh yeah. I love him. Yeah. We've worked with him.

Uh, he, he actually came [01:05:12 -> 01:05:16] through and wanted to learn about startups with us and Scott. So it was fun. He's amazing, [01:05:16 -> 01:05:20] talented, best sales guy I ever worked with. I've traveled the world with him.

I've built [01:05:20 -> 01:05:25] partnerships with him. I would do anything for him. I'm like hopelessly devoted. And so he [01:05:25 -> 01:05:29] needed help.

So I went there for a few years. Um, I've done, I have a lot of boards I've done [01:05:29 -> 01:05:34] all along the way and governor stuff all along the way, limpy stuff all along the way. But then, [01:05:34 -> 01:05:42] um, uh, I was at Lumio, he left because the investor's not great. Like it wasn't set up [01:05:42 -> 01:05:46] to be great from the, they took a debt facility and they wouldn't move out of the second position, [01:05:46 -> 01:05:51] even though we had a big investor that would come in.

And when Greg said, I'm not going to do it if [01:05:51 -> 01:05:55] they're not going to support this. So I had said to them, Hey, he's out, I'm out. I won't leave [01:05:55 -> 01:06:01] overnight, but I will make an easy transition for you. And, um, that's when Corey, Corey called me and [01:06:01 -> 01:06:05] said, I had worked with, I met Corey at a family office event and had helped him through the years [01:06:05 -> 01:06:10] when he needs to, Hey, I want to buy this tech company.

Hey, I want to buy a bank. And so whenever [01:06:10 -> 01:06:15] he called me, I'm always like anyone, I was happy to help. So then when he, out of the blue, he's [01:06:15 -> 01:06:17] like, Hey, I want to take you to lunch. Where's your favorite place?

I was like, Ooh, that's a weird [01:06:17 -> 01:06:23] question. So we had to lunch and then he truly mid, mid sentence. He's like, I want you to run my [01:06:23 -> 01:06:27] And then you told us that whole story. So that's awesome.

What a fantastic career. I mean, [01:06:27 -> 01:06:33] and all you've done to contribute to Utah. So, well, I love it here. I love building things.

[01:06:33 -> 01:06:41] So if we can wrap up the episode, I have a few more questions. Okay. What, what is the one thing [01:06:41 -> 01:06:48] you would attribute to a lot of these CEO positions, high power positions, the networking [01:06:48 -> 01:06:54] you've been able to experience. If you were to leave all of our audience and viewers and listeners with a [01:06:54 -> 01:06:58] thing, what would it be?

Like, what are you, what are you telling these new entrepreneurs, [01:06:58 -> 01:07:04] these new business owners, these new people who are trying and budding right now? What do they [01:07:04 -> 01:07:08] need to focus on? Don't let fear determine your fate. It's the confidence thing.

It's okay to be [01:07:08 -> 01:07:12] afraid. Just do it anyway. And don't be afraid to fail. Guess what?

You're going to fail. Who cares? [01:07:13 -> 01:07:17] Who cares? You tell yourself what's the worst thing that can happen.

And then you have to ask [01:07:17 -> 01:07:20] yourself, can I survive it? The answer is always yes. You can always survive it. Yeah.

It doesn't [01:07:20 -> 01:07:26] matter. Like all these CEO jobs do this, the rough spots. It's not, it's like, it's been, it's a lot [01:07:26 -> 01:07:32] of work. It's like really hard work to get companies to turn around, to sell them, to, to make sure the [01:07:32 -> 01:07:36] investors are happy.

But you learn something wonderful and magical on every single turn. [01:07:37 -> 01:07:41] Yeah. Just do it anyway. So just do it.

Yeah. And don't let people write a script for you. I [01:07:41 -> 01:07:45] didn't let people write a script for me for cancer. I don't let people write a script for me for my [01:07:45 -> 01:07:51] jobs.

I do what I want to do. I, if I see the clay and what, and I hear the vision of the founder, [01:07:51 -> 01:07:56] I'm super respectful of the founder, but guess what? I know how to, I know how to move a ton [01:07:56 -> 01:08:01] of dirt. I know how to get a lot done and I'm not afraid.

We were in a negotiation a couple of weeks [01:08:01 -> 01:08:07] ago and I was negotiating for First Colony with Corey and it got super tense and I just kept, I held my [01:08:07 -> 01:08:13] line. And, uh, at the end of it, the guy we were negotiating with, he says, you're a stone cold [01:08:13 -> 01:08:19] killer, aren't you? And I was like, maybe so. Yeah.

And later I said to Corey, was that okay? [01:08:19 -> 01:08:24] He's like, that was perfect. That was great. Perfect.

That was great. Thank you. Cause I'm [01:08:24 -> 01:08:28] not afraid. Like what's going to happen?

They're going to be mad at me. Like say that again. Don't [01:08:28 -> 01:08:35] let fear determine your fate. Is that, is that like the leadership quality that you're saying or just [01:08:35 -> 01:08:39] general life?

Just general life. Like if you think of something, Hey, I should go and approach that [01:08:39 -> 01:08:44] person. I remember when I, Ryan Smith and I were competitors, Merit CX was bigger than [01:08:44 -> 01:08:47] Qualtrics at the time. And people wanted us to fight.

They put us on panels and they would pit [01:08:47 -> 01:08:52] us against each other. So I called him one day and said, if people want us to fight, we should be [01:08:52 -> 01:08:58] friends because I need Qualtrics to do well. He's like, come to my shop. So I went down and it was [01:08:58 -> 01:09:03] supposed to be 30 minutes.

It was hours. And I just love and adore him. He's done so much for the [01:09:03 -> 01:09:09] state of Utah, but I wasn't afraid to just call him and make it what it, what it needed to be. [01:09:09 -> 01:09:13] Right.

And just say, Hey, I need Qualtrics to do well. And they did very well. Right. They won [01:09:13 -> 01:09:21] and to not be afraid to say what you think to be like, I'm not a stone cold killer, but I'm actually [01:09:21 -> 01:09:27] not afraid to challenge people on their stuff.

Another question. One more question. I just don't [01:09:27 -> 01:09:35] want to let her go. What out of all of these moments, this whole timeline, since your Germany [01:09:35 -> 01:09:42] days and pre Germany days and growing up in your career specifically though, what's like the number [01:09:42 -> 01:09:51] one moment that's like coming back to your head and saying that was really defining for me, where [01:09:51 -> 01:09:57] maybe you got that confidence or you knew of your capability or where fear left the building or, or [01:09:57 -> 01:10:03] what's, what's like the most defining.

So I was paralyzingly shy as a young person. [01:10:04 -> 01:10:04] Shy? [01:10:04 -> 01:10:12] Shy. Paralyzingly shy.

I'm an extreme introvert. So I read 31,000 pages last year. I'd rather be in a [01:10:12 -> 01:10:18] book than anywhere else. I have to go outside of myself to do it anyway.

Every time I speak, I speak [01:10:18 -> 01:10:22] all the time. I have tremendous stage fright the second before I get on that stage. [01:10:22 -> 01:10:26] I mean, you casually dropped it. You did a TEDx talk.

So that's crazy. [01:10:26 -> 01:10:30] Do you know that my wife read a book? I'm trying to remember the name of it because it's very much. [01:10:30 -> 01:10:36] And she found out that I, my, my youngest daughter and I are introverts and I am an introvert too.

[01:10:36 -> 01:10:36] Probably the book Quiet. [01:10:37 -> 01:10:40] That's it. Quiet. That's it.

You know about that book. [01:10:40 -> 01:10:40] Annie. [01:10:40 -> 01:10:44] And she read it and she, then she told me about it. And I am an introvert, but the funny thing is, [01:10:44 -> 01:10:46] I haven't heard about this book.

What's this book? [01:10:46 -> 01:10:51] It's called Quiet. Yeah. Your mother read it and she instantly goes, I'm parented Ashley wrong.

[01:10:51 -> 01:10:56] She's an introvert. Yeah. And it's okay. Yeah.

And cause Ashley's an introvert and I'm an [01:10:56 -> 01:11:04] introvert, but I've, my passion for other things or ambition or whatever help people. People think [01:11:04 -> 01:11:10] I'm not, but I am. And people would not think you are. No, you are stunned.

But it's, it's very [01:11:10 -> 01:11:14] interesting. And when I score a Myers-Briggs, like I have to retest me. Cause it's like, you're like, [01:11:14 -> 01:11:20] you're like clinical. Yeah.

How introverted you are. And people are stunned, but extreme introvert. [01:11:21 -> 01:11:30] So I think the real pivot point was when I left Novell. Um, I was, I was six months pregnant with [01:11:30 -> 01:11:38] triplets.

Whoa. And they had brought in new leadership and I lost my job and I go home and [01:11:38 -> 01:11:42] my son is like, are we going to have enough food to eat? And I'm thinking to myself, I haven't had [01:11:42 -> 01:11:47] any debt since I was in my 30s. Like I did a bad job of making sure he felt okay.

And when I, [01:11:48 -> 01:11:52] when Jan Newman called me and said, we want you to come and help us build this company. [01:11:53 -> 01:11:58] It was, I had five other job offers for much bigger jobs, much bigger titles, much more money. [01:12:00 -> 01:12:05] And I knew exactly what I had to do. So when I took the job, I was here.

So my husband's like, [01:12:05 -> 01:12:12] are you sure it is the pregnancy? Like messing with it. Lost your mind. I knew exactly what I was [01:12:12 -> 01:12:18] supposed to do.

And I trusted it and it became a springboard for all this career. And I think [01:12:18 -> 01:12:24] that's the first time I was like, dude, you know what you need to do, but you have to be willing to [01:12:24 -> 01:12:28] do it. And so when people have opinions about when I went to Altera's, people said, she's lost her [01:12:28 -> 01:12:33] mind. When I went to Samantha, everybody has something to say.

And I'm like, why y'all, [01:12:33 -> 01:12:38] why y'all care what I do? I'm just me. So I stay my line. I think as being an introvert, [01:12:38 -> 01:12:43] you just stay your line because you're used to being by yourself.

And so it turns out that [01:12:43 -> 01:12:50] the introvert has been the power for me that I honor, respect, and both my boys are introverts. [01:12:50 -> 01:12:53] And so I'm trying to get them to get their own confidence. [01:12:53 -> 01:12:53] Very interesting. [01:12:54 -> 01:12:55] What a great conversation.

Do you have more questions? [01:12:55 -> 01:13:01] No, no. I mean, I do, but I'm not going to ask me more because we got the five minute warning [01:13:01 -> 01:13:03] from our studio manager here, Corrine. [01:13:03 -> 01:13:04] He's like, y'all bring her back.

[01:13:04 -> 01:13:08] I hear me. He's like, you guys are talking forever. Thank you so much for coming on. [01:13:08 -> 01:13:09] Thank you for inviting me.

[01:13:09 -> 01:13:15] No, seriously. We attacked business from so many different angles, right? From you being [01:13:15 -> 01:13:20] an operator, from you being within venture, from you being within startups, from you being [01:13:20 -> 01:13:21] with the big boys at the top. [01:13:21 -> 01:13:21] I'm a lovely girl.

[01:13:21 -> 01:13:28] I know. It's so crazy. So this is definitely an episode to watch. Thank you so much for coming [01:13:28 -> 01:13:28] on.

[01:13:28 -> 01:13:29] Thank you for being here. [01:13:29 -> 01:13:33] We will see you next episode. We're going to wrap up this episode. Anything else to close [01:13:33 -> 01:13:35] with?

That's it. [01:13:35 -> 01:13:39] Well, thank you for watching your favorite father and son duo here. Hopefully, maybe [01:13:39 -> 01:13:43] probably the only father and son duo within the startup podcasting realm, but thank you [01:13:43 -> 01:13:45] so much for watching. We are out.

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