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The 3 M's of Sales: Why Your Instagram Isn't Converting (And How to Fix It)

Shiny New Clients! · 2026-05-04 · 13 min

0:00--:--

Key moments - from our scoring

Substance score

29 / 100

Five dimensions, 20 points each

Insight Density9 / 20
Originality7 / 20
Guest Caliber2 / 20
Specificity & Evidence6 / 20
Conversational Craft5 / 20

Jenna Harding presents a practical diagnostic framework for identifying why social media content isn't generating sales despite having a proven offer. The three M's - mindset, messaging, and money - represent the core pillars where conversion breakdowns typically occur. On mindset, Harding emphasizes that beliefs about selling being "icky" or feeling like you're forcing people will sabotage your written content; selling is neutral and beneficial when you genuinely believe your solution improves clients' lives. Messaging gaps appear when people buy from you in person (discovery calls, networking) but not online - a sign that your written communication isn't translating the value you convey verbally. She notes that many service providers undersell themselves due to fear of making false promises, creating weak messaging that fails to build trust. The final M, money, requires actually making the pitch consistently: sell a little all the time and a lot sometimes, using a formula of weekly soft pitches about your offer mixed with periodic sales pushes. Harding references her program Magic Marketing Machine, her sales post template (credited with generating 10 sales calls in three hours for one client), and emphasizes that an outside eye is invaluable for spotting when you're downplaying your value.

Key takeaways

  • →Your mindset about selling - whether you believe it's icky, manipulative, or genuinely helpful - directly appears in your writing and tanks conversions before messaging or visibility ever matter.
  • →If people buy when you talk to them one-on-one but not from your posts or emails, you have a messaging problem, not an offer problem - this is often fixable by clarifying and strengthening the value language you use.
  • →You must actively ask for the sale on Instagram by pitching every week and doing occasional sales pushes; posting nine images without a single offer means leaving money on the table regardless of other factors.
  • →The fear of making false promises often leads good people to undersell themselves so aggressively that their messaging becomes unconvincing - you need an outside perspective to identify where you're downplaying your actual results.
  • →Selling is inviting people to a solution they're seeking, not pushing them; if you genuinely believe your offer improves their life, you have a responsibility to make it visible and let them decide.

Topics in this episode

Value Proposition MessagingDiscovery callsSales PsychologyEmail list growthInstagram content strategyService provider positioningMagic Marketing Machinesales post templatethree M's framework (mindset, messaging, money)sales push strategy

Questions this episode answers

Why do people buy from me on discovery calls but not from my Instagram posts?

This is a messaging problem. Your verbal communication conveys value clearly, but your written content isn't translating that same conviction and clarity. An outside eye can usually spot where you're underselling or being unclear in your posts.

How often should I be selling on Instagram if I want consistent revenue?

Sell a little all the time and a lot sometimes: pitch your offer or grow your email list every week with smaller mentions, then do 2-3 bigger promotional pushes throughout the year using a sales push strategy.

What's the difference between messaging and mindset problems in sales?

Mindset is your belief system (whether you think selling is icky or manipulative); messaging is how you communicate value in words. Both can kill conversions - mindset issues show through in every word you write, while messaging issues mean your offer isn't clearly understood even if your beliefs are sound.

Is it manipulative to actively pitch your offer multiple times on social media?

No; if you genuinely believe your solution improves clients' lives, making it visible and giving people autonomy to decide is in their best interest, not manipulative. They control whether they buy - you're just inviting them to the solution they're seeking.

How do I know which of the three M's is my biggest problem?

If you convert easily in person but not online, it's messaging. If you rarely pitch at all, it's money. If you pitch but feel resistance and dread doing it, it's likely mindset - or a combination of the three.

What our scoring noted

Our reviewer’s read on each dimension, with quotes from the episode.

Insight Density

9 / 20

The episode presents a straightforward 3-step framework (Mindset, Messaging, Money) that is useful but not particularly dense with novel insights. The core concepts - that mindset affects sales, that messaging clarity matters, and that you need to actually ask for the sale - are well-established in sales coaching. Most insights are restatements of common wisdom with limited new data or counterintuitive thinking to challenge operators.

If you feel like selling is icky, if you are worried that when you sell in your posts, you're going to annoy your friends and family, then that's going to show through when you do sell in your posts
Selling is not bad. Selling is neutral. You can't force anyone to buy anything.

Originality

7 / 20

The three-M framework is a light repackaging of standard sales training content. The host admits she 'made it up' but the underlying concepts - addressing limiting beliefs, clarifying messaging, and executing asks - are recycled from mainstream business coaching. There is minimal first-principles thinking or contrarian positioning; instead, the episode reinforces conventional wisdom about why sales don't happen.

Yes, I made it up, but it's gonna work
Selling is not bad. Selling is neutral

Guest Caliber

2 / 20

This is a solo host episode with no guest. The host, Jenna Harding, appears to be a business coach for solopreneurs and small business owners, but the transcript provides no evidence of her track record, scale of success, or real operating experience. She references coaching 'hundreds of business owners' and running a program called 'Magic Marketing Machine' but offers no verifiable credentials or detailed examples of measurable outcomes.

after coaching hundreds of business owners, I have realized the mindset, just, has such a big impact on how much you are selling
You can go ahead, fill out that formula. There's a podcast that accompanies it to tell you how to fill it out

Specificity & Evidence

6 / 20

The episode is largely anecdotal and conceptual, lacking concrete data, named examples, metrics, or timelines. While the host mentions 'a client' who got 10 sales calls in 3 hours and another who 'sold out her offer,' these lack detail and are presented as testimonials rather than substantiated case studies. No dollar figures, growth rates, or specific company examples are provided.

It's the template that my client used to get 10 sales calls in three hours. Another client has used it to sell out her offer
I have done a lot of Instagram audits, probably hundreds, cause we often use it as a bonus

Conversational Craft

5 / 20

The host delivers a monologue with no guest to push back against claims or dig deeper into nuance. The episode includes soft questions posed to the listener ('Which was yours? Is it M1, M2, or M3?') but these are rhetorical and invite passive engagement rather than sharp inquiry. There is no evidence of the host challenging her own framework or exploring counterarguments; instead, she states assertions with little critical examination.

All right, which was yours? Is it M1, M2, or M3?
Or if it's something else, leave a comment on the show and I will make an episode about that something else

Conversation analysis

Computed from the transcript - who did the talking, and the words that came up most.

Most-used words

messaging15mindset14sales13podcast10selling10sell9offer8marketing8results7three6show6magic6money6making5posts5machine5

Episode notes

You've gotten clients before. You know your offer works. So why is your Instagram not converting to clients? If you're pouring your heart into content and the bookings still aren't coming through, this episode is going to pinpoint exactly where the disconnect is - using the 3 M's of sales framework. The 3 M's of Sales: Mindset - If selling feels icky, pushy, or like you're taking something from people, that belief is showing up in every word you write. Your mindset isn't just a "woo" problem - it's a sales problem. Messaging - If people buy from you on discovery calls but not from your Instagram or emails, that's a messaging problem. And it's one of the most fixable ones there is. The words you use, the results you promise (or fail to promise), and how clearly you communicate your value are everything. Money - Are you actually asking for it? A scroll through your last nine posts will tell you. If you haven't made an offer recently, that's your answer.

Full transcript

13 min

Transcribed and scored by The B2B Podcast Index.

Jenna Harding You want to get more clients and help more people and make consistent revenue. but maybe right now you've been pouring your heart out on social media and something's just not clicking. The sales are not coming through. You know you have an offer that people want because people have bought it from you before.

This isn't something that's brand new. You have put it out there. People have bought it. You have worked with real clients, but there's some sort of disconnect and the content you're posting is not resulting in new clients booking with you.

Well, today we're going to figure out why We're going to use the three Ms of sales to figure out where the missing link is for you. Yes, I made it up, but it's gonna work. if you are watching this podcast now via video, what are you talking about? This isn't a shed, it's definitely heated.

I'm not wearing a coat, I am too talking into a microphone. If you are just listening to this podcast, like most of our listeners ⁓ as an audio only podcast, Everything's normal. Nothing's weird. I'm out at my sister's right now.

My microphone broke. I reserved a space to record my podcast. I was supposed to guest on somebody else's podcast actually. And then the space got double booked.

I'm like, you know what? Mercury is in retro grade right now, but we're going to do the thing. All right, I'm going to start with the first ⁓ our three M's of sales. And this one is mindset.

I want you to know when I started my business and got into the world of business mindset, business coaching, started learning from people, I thought mindset was a load of Huey, a load of Huey. And If somebody was trying to give me mindset advice and a podcast like this or a lead magnet or a coaching container, my response would be, no, I'm going to go do something that's practical. want actionable advice, not that nonsense. And you know, I make a habit of giving you a ton of actionable advice on this podcast.

And also, unfortunately, after coaching hundreds of business owners, I have realized the mindset, just, has such a big impact on how much you are selling. So let me give you an example. And I'll link to a podcast below this episode. I just talked about this a couple of weeks ago.

regarding a couple things that get in the way of you making sales that are mindset-based, like If you feel like selling is icky, if you are worried that when you sell in your posts, you're going to annoy your friends and family, then that's going to show through when you do sell in your posts. And that's not a posts issue. That's a, mindset issue, right? And then from there, once we identify that as a mindset issue, create strategies and show you how to post in a way that feels good and an integrity.

But it has to start with the acknowledgement of where your head's at. If you, Don't believe that you can get people results. That's directly mindset. It's going to show through in every word that you write.

If you say things like, I don't want to sell, I just want to show up and have my work speak for itself, that doesn't work anymore. That again is mindset. That is boiling down to some sort of belief. Like, I mean, you would need to like boil it down to figure out where your belief came from, but it could be something like people don't want to be sold to, or I'm feel like I'm taking from people when I sell to them.

None of that is true. We dig into stuff like this in magic marketing machine all the time because that's, that's not true. Selling is not bad. Selling is neutral.

You can't force anyone to buy anything. You can't take that autonomy away from them. And even when you're making that offer, if you feel like you're forcing them, that's not going to feel good for anybody. And it's also not true.

And so I'm not going to like solve all the world's sales mindset problems today in just two minutes, but it is a truly important thing. It's not a load of huey. you need to believe that people benefit from your offer and that selling to them and offering them a solution is going to improve their life, their health, their wealth, et cetera. If you don't believe that it's going to show through in every word you write.

Moving on to ⁓ number two, the second ⁓ is messaging. a sign that the messaging might be the issue here. And that's why you're not making as many sales as you want. A big sign of that is when you sit across from someone, like on a discovery call or at a networking event, you're easily able to convert them, but then people don't buy on their own from your website, your emails, your Instagram.

And this is really common because, you know, written marketing is a skill. Instagram marketing, all of it, it's a skill. I teach it every dang day. That's my whole job.

If people buy from you when you talk to them, but they don't buy after they read what you've written, that's just a messaging problem. That's actually probably one of the easiest ones to fix. Here's something, and we just talked about this in a recent podcast episode of, think it was called... fix these two things and you'll sell 10 times more.

But this is a situation where both your messaging and mindset need to be adjusted. And this is where you are afraid to say that you can get people results because you don't know how to say it in a way that doesn't make it sound like you're, have false promises or like you're inflating the results, right? So then you're too scared to promise people results. And yes, there's definitely nuance there.

So you don't want to look like you're lying. You don't want to mislead people. And then you don't talk about the results enough. So then your messaging becomes weak.

and it looks like you can't get people results And people aren't trusting you enough to buy from you because the messaging is now so weakened because of the mindset of I don't want to make false promises and I'm scared that I'm going to lie to people and mislead people, which let me say that's because you're a good person. Again, this is one of those problems that has come up because you're a good person and that is amazing and we're not going to take that away from you. but we are gonna work on your messaging and figure out a way to be convincing and to build trust in your followers and your leads without lying.

People need to trust you. They need to clearly hear the results that they're going for without you promising something you can't deliver on. One of the benefits of Magic Marketing Machine, which is my program, is you get so much communication with the coaches and myself that you have that outside eye being like, hey, you are downplaying what it is you do. You can beef this up.

You can promise more. You can get more excited about it. And you're staying within the bounds of reasonable expectations. know, you can have that outside eye.

So often I look at my clients' posts and I'm like, hey, you are underselling yourself here. or this messaging actually isn't clear as an outsider, right? When you are so inside your business, you're looking at it every day and you're so clear inside your head on what it is that you do, then we can again, have this hard time translating that into writing, into content, into your promotional material. So by having an outside eye, we can be like, yes, big check mark or no, let's tweak it.

if when you're having a sales conversation with someone, so maybe again, that's like a free consultation, discovery call, ⁓ know, coffee chat, whatever it is, they say things like, I just need to talk to my husband first. Or, ooh, that's more expensive than I thought it would be. That's actually a messaging problem. If you've sold this offer before and people, they've bought it, right?

So we've proven the offer and then you're having people say, I don't know. Then it's, it's messaging. It's, you're either sitting across from the wrong person because the messaging was unclear or the right person doesn't understand the value because the messaging was unclear. It all comes back to that.

It's not super sexy, this messaging stuff, but it really is at the basis of everything. That's why we start with it in Magic Marketing Machine, but you don't see me talk about it a ton when I'm selling Magic Marketing Machine because it's not like the sexiest stuff, but it is the key to everything. Your Instagram engagement going up, your views going up, your followers going up and the sales coming in the door. It all comes back to, I mean, if I say the word messaging one more time, it's going to lose all meaning, but.

the words you use, the angles you hit. The third ⁓ it's money. The third is money. It should have been.

selling, pitching, something like that. But money made this three Ms and that has a ring to it. So I went with money, but the real concept here is you have to ask for money. You have to shoot your shot.

You have to make the pitch. You have to offer your services. Something I have seen, I have done a lot of Instagram audits, probably hundreds, cause we often use it as a bonus for magic marketing machines. So Often people will say that they are not making sales from Instagram and I'll look back at their last like nine posts, you know, three rows of three and they haven't sold.

You have to sell, you have to sell consistently in magic marketing machine. say sell a little all the time and a lot sometimes. And what that looks like in the strategy we teach is every week you're selling a little bit. You're definitely talking about your offer or you're growing your email list.

And then occasionally whatever that looks like to you throughout the year, you're using our sales push strategy and doing a big promo of some sort. That doesn't mean a discount. just to be clear, but you're selling a little bit all the time and a lot sometimes. You could be jumping up in your stories and selling every single week and making offers and inviting people onto sales calls.

I heard this once described as inviting the sale. And I really liked that. if you're thinking about it, if your mindset is that you're pushing people to buy, yeah, you're never going to do it. Of course.

But if you're offering a solution that somebody out there is looking for, then it is in their best interest. that you put that solution in front of them and give them the autonomy of deciding whether or not they want it. Is now the time that they want to change their life? Is now the time, and is this the right environment for them to make a change?

Let them decide. They're going to decide at the end of the day, but you need to make yourself available so that they know that there's a solution out there. All right, which was yours? Is it M1, M2, or M3?

⁓ Or if it's something else, leave a comment on the show and I will make an episode about that something else. All if there's something else that you think is your struggle, I guess it could be visibility, getting more eyeballs, more leads in the pool. Like if there's something else, let me know and I can cover it. All right.

And if your thing was money and you're not pitching yourself, there is a free sales post template under this episode. It's the template that my client used to get 10 sales calls in three hours. Another client has used it to sell out her offer. Yes, really.

So you can go ahead, fill out that formula. There's a podcast that accompanies it to tell you how to fill it out and you could post that by the end of today. It's also kind of works as a workshop. So if you do have holes in your messaging, it can help you find them sometimes as well, which is good.

Like if I ask you a question and you don't know the answer to it, we're like, okay, bingo. That's what we need to do next. There's no thermometer in this shed, but my phone says it's minus four, feels like minus 11 outside. So don't say I never did anything for you.

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