Scaling with AI · 2026-07-16 · 34 min
Artificial intelligence is changing how businesses grow, but successful AI adoption has far less to do with technology than most leaders think. In this first of a two-part conversation, Alex Bacon , founder of BrightKeel AI , is joined by communication expert, leadership consultant and author Richard Feltham to explore the leadership mindset needed to scale AI successfully across a business. They discuss why learning how to learn is becoming one of the most valuable AI skills for founders, operators and senior leaders, and why building an AI-ready culture is essential for long-term business growth. Richard explains the difference between knowledge and skills, why practice beats theory, how leaders can develop a genuine growth mindset, and practical ways to help teams embrace artificial intelligence with confidence rather than resistance. They also explore psychological safety, self-efficacy, organisational culture and why the most successful businesses will combine AI with uniquely human leadership.
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