The Question Every Hotel Skips Before Buying AI (It's Not About the Software)

Episode notes

AI won't turn a badly-run hotel into a great one - it'll just show everyone how badly it's being run. In this episode I talk with Tomasz Leszczynski of BEONx to unpack what "AI readiness" actually means for a hotel commercial team, and why most operators are asking the wrong first question. Why data quality, not software, is the real foundation for AI success The "empty process" trap - busywork that feels productive but adds zero value Why people always come before process, and process always comes before tech How clean data compounds into double-digit growth (and messy data kills ROI) Tomasz's real-world estimate: what % of hotel groups are actually AI-ready ────────────────────────────── LINKS & RESOURCES ────────────────────────────── ● BEONx: ●

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